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Manager Marketing

Factoria, Washington, 98006, United States
November 29, 2018

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Phone: 972-***-****, Email:


Looking for an opportunity to work as a Product Manager with a view to utilize my professional experience in a renowned organization.

Professional Summary

Over 10 years of diverse professional experience in the field of Product Development & Management, Agile Methodology, Scrum Framework, Product backlog grooming, Content Management, Web UI analysis, implementation and Outsourcing coordinator for Multiple Projects using technical and management skills acquired over the years through professional studies and practical experience.

Extensive Experience in Software Applications & Product Lifecycle Management.

Experience utilizing SOAP UI to analyze request/response messages to understand how a WSDL contract impacts the UI.

Experience creating Data Flow Diagrams utilizing VISIO, Process Models, State Modeling, Process decomposition and Use Case Scenarios.

Experience designing solutions for custom-built enterprise applications including Un-assisted channels Interfaces. Assess impact of new requirements for applications on existing Domain IT Infrastructure.

Collaborate with the development team to evaluate technical options, conducting build versus buy analysis.

Identify gaps or conflicts in requirements, handle risks & UAT defects and drive toward resolution.

Proven experience developing web applications as a part of a product development team.

Liaise between product development, reporting, training and business owners to ensure clear communication, understanding of product offerings always and ultimate project success.

Experience with Agile/SCRUM methodologies.

Experience in mobile and digital strategy.

Experience developing product features from ideation through launch.

Experience creating and writing effective Agile user stories, creative briefs, formal business requirement documents.

Android / IOS App Design (User Interface) & site architecture experience.


Scrum Fundamentals

Scrum Team Member

Scrum Product Owner

AWS Cloud Practitioner

Name of Program



MBA-Majors in Information Technology

International Technical University, San Jose, CA, USA

2014- 2016

Master’s Degree in Marketing

University of South Australia, Adelaide, SA, Australia


Advanced Diploma in

Computer Applications

Institute of Professional Studies


Professional Qualifications

Technology & Skills

Product Life Cycle Management

Agile Methodology

Software Development Life Cycle


Project Management

Product Development

Business Analysis

Requirements Gathering

MS Office





HP Quality Centre

Share-point online

Professional Work Experience

T-Mobile USA - (Factoria, WA) [October 2015 – Till Date]

Designation: Technical Product Manager

Collaborate with stakeholders, development, test teams, and internal technical teams to design technical solutions and provide detailed specifications that satisfy scalability, reliability, and performance goals.

Drive innovative designs and technical solutions that provide scalable and reliable solutions to satisfy experience, reliability, and performance goals.

Representing the voice of our internal customers.

Effectively communicating directly with cross-functional partners.

Developing, drafting, and managing workflows.

Planning and coordinating across multiple engineering teams.

Assisting in data analysis to drive pro-active planning for future development.

Supervising ongoing testing (QA, UAT) to demonstrate proven results

Focus on resolving inefficiencies in tools, process, workflows etc. Propose and support new methods of efficiency to support our key business partners.

Partners with and participates in consumer insight research and usability to develop a complete understanding of the Guest and their challenge.

Validate ideas by performing experiments and analyzing the results

Make data-driven decisions.

Define product goals and metrics

Identify and prioritize opportunities.

United Health Care - (Bothell, WA) [October 2014 – October 2015]

Designation: Technical Product Manager

Defining & Implementing up-to-date system documentation & maintain Agile PLM workflows.

Scope and prioritize activities based on business and customer impact.

Work closely with engineering teams to deliver with quick time-to-market and optimal resources.

Act as a product evangelist to build awareness and understanding.

Drive innovative designs and technical solutions that provide scalable and reliable solutions to satisfy experience, reliability, and performance goals.

Participate in daily meetings and stand ups to gather updates, project progress and track them in the PLM (Project Lifecycle Manager) tool.

Experience in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and testing different methodologies.

High degree of competency with project/product management.

Use applied knowledge of computer capabilities, subject matter to create Proof-Of-Concepts (POC) using technologies such as HTML, CSS

Coordinate with development teams and testing teams to ensure the requirements are accurately transformed into working product.

Create thorough and detailed documentation about web application’s workflow using charts and diagrams.

HCL - (New Delhi, India) [January 2012 – May 2013]

Designation: Programmer Analyst

Develops, modify and maintains assigned programs. Monitors the operation of assigned programs and responds to problems by diagnosing and correcting errors in logic and coding.

Reviews user requirements and needs for new software and performs analysis, design, implementation, installation and training related to new software developed and/or acquired.

Provides technical advice and support to users. This includes creating ad-hoc reports, data analysis and correction, training and problem solving.

Monarch International- (New Delhi, India) [June 2011 – December 2011]

Designation: Web Content Marketing Manager

Create, develop and manage content for organization’s web presence.

Maintain a consistent look and feel throughout all web properties.

Working with a cross-departmental team, maintain and develop the master content calendar for all web properties.

Copy, edit and proofread all web content.

Oversee freelancers, including writers, copyeditors and community outreach organizers.

Work cooperatively with key team members, clients and vendors.

Stamford Grand (Adelaide, Australia) [September 2008 – March 2011]

Designation: Assistant Marketing Manager

Anticipate, manage and mitigate customer pain points and negative experiences.

Provide Customer Marketing support for field sales and Customer Care communication.

Support the development, execution, and reporting of clinic and practice owner loyalty/VIP programs.

Recommend on-going process improvements to drive program performance, competitive differentiation and cost effectiveness.

Auto Consultancy- (New Delhi, India) [April 2006 – April 2008]

Designation: Junior Developer

Designs, develops and modifies modules based on functional and system requirements.

Participate in testing process through unit testing and bug fixes.

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