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Office Manager

Spring, Texas, United States
November 28, 2018

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Elizabeth Glasgow 832-***-****

**** ******** **., ******, ** 77388

Professional Summary

Excellent computer and customer service experience. Thorough and professional; dedicated to quality and speed when executing assignments.

Earned an excellent reputation from employers as an individual capable of completing projects ahead of schedule. Received consistent praise from supervisors for exemplary performance.

Employment History

CPE Store 2018

Office Manager Tomball, TX

--Supervised CSR’s & assisted owners with office


--Organized, processed & shipped customer orders.

--Edited textbooks and test booklets.

--Monitored emails and corresponded with customers.

--Maintained supplies & equipment.

--Ran reports from QuickBooks & online credit card system.

--Handled daily startup and end of day closeout procedures.

Porocel 2009-2015

Office Manager /Executive Asst. to VP and Sales Managers Houston, TX

--Created and ran various weekly, monthly & quarterly reports for Sales Managers and VP.

--Created and edited PowerPoint presentations and other documents needed for various presentations.

--Responsible for LinkedIn, Google and intra-site postings and updates.

--Processed expense reports.

--Arranged travel reservations for local and overseas trips including visa and passport processing.

--Organized two office moves across Houston. Coordinated construction, floorplans, data lines, moving company, etc.

–Utilized Lotus Notes, CRM, & Microsoft SL for inputting, tracking and processing of orders.

--Expedited processing and payment of office supplies, furniture, copier, shredding services, rent agreements & invoices.

--Assisted other departments with problem resolution involving OS&D’s, quality and/or price.

--Created operation processes, manuals, pamphlets, services sheets and go-bys for sales group.

--Created and supplied marketing materials and give away items for customers.

--Coordinated international sales conferences and group meetings including reservations, catering, entertainment, etc

Cameron 2006- 2009

Engineer Assistant Houston, TX

--Created and revised new and existing parts and documents in Production SAP system.

--Coordinated with engineering, manufacturing teams and other supply chain personnel to generate Request for Quotations

(RFQs) for new or modified parts and material.

--Generated formatted reports for project managers from SAP.

--Revised drawings in AutoCAD and Inventor for project


--Created and maintained project spreadsheets in Excel & Access.

--Edited, reviewed & assembled customer rig books.

Shell 2005- 2006

Analyst Houston, TX

--Generated reports from SAP for analysis.

--Created PowerPoint presentations for managers meetings.

--Edited documents, mass mailed contracts and letters.

--Created and edited Excel & Access databases.

Drug Enforcement Administration 2004- 2005

Data Analyst Houston, TX

--Reviewed data from multiple sources for completeness of information and proper execution

--Received and processed suspense petitions, claims, forms, certificates and sharing requests

--Created and maintained various Access & Excel databases.

. --Prepared notices, advertisements, and declarations.

--Verified case files and case tracking systems.

--Handled queries from Agents and outlying offices.

--Distributed and obtained documents to and from outlying offices.

Academic Background

2001 Texas A&M University Bachelors College Station, TX

Computer Skills

MS Office: Word, Excel, PowerPoint,

Outlook, Access, Publisher

SAP - CRM - Lotus Notes

Microsoft SL/GP

Adobe Pro

Concur – Quickbooks – File Maker


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