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Customer Service High School

Edmonton, AB, Canada
November 30, 2018

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Michailla Barrow

Edmonton, AB

Home Phone: 780-***-****


To achieve part-time employment at a location that offers flexible hours so it may coordinate with my school schedule. In addition; to grow in experience, utilize the skills I have already obtained, and acquire more at place of employment.

Skills Summary

Effective work individually or in a group to achieve results

Education projects utilizing decision-making, clear and respective communication and

Focus to ensure projects completed on time

Documentation (notes) while actively listening on laptop, utilizing different computer programs

Efficient Multitasker

Full time course load requires working on many assignments and projects at the same time; either reading, writing or memorization

Inventory control documentation: track stock and orders

In my retail experience, there was an immediacy to set about tasks quickly, whether it was taking orders at the till, providing the products, or completing assigned tasks

Positive Communication

Maintaining good relations with my peers, professors, and staff

Building good relations with new customers, nurturing relations with regular customers

Provided excellent customer service within the store’s policies to build customer loyalty


Concordia University of Edmonton, Bachelor of Arts graduation 2020

Honours standing, qualified for Jason-Langford Scholarship.

Majoring in English, minoring in history.

Archbishop O’Leary Catholic High School High School Diploma 2015


Safeway, Manning Crossing Nov 2015 – Jan 2017

Barista at Starbucks kiosk

Served customers at point of sale

Handled equipment, food and drink.

Handled ordered shipments of supplies.

WHIMIS certified

Answered the phone to take orders

Baby-sitting, Private Hire

Childcare for ages between seven and eleven

Prepared food, actively engaged with children in activities

Maintain positive interactions, while ensuring parent’s expectations for behaviour are met

Kept household tidy

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