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Customer Service Rep

Hammonton, New Jersey, United States
November 30, 2018

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Desiree Martin

** ****** ****** *** *-***

Orange NJ. 07050

(H) 862-***-****

Experience working in healthcare environment, I processed medical patients orders through SMS System. Interfaced well with others at all levels including patients, visitors and Medical Professionals Doctors, R.N., Social Workers, Case Managers, Environmental Staff, and Pharmaceutical representatives.


Knowledge working with Medical Terminology, SMS system, Edim database, MS Word and excel


Fairleigh Dickinson University, Teaneck, NJ. Liberal Arts A.A. Degree 2004

Employment History

January 22, 2018-, Prudential Center (Legends), Newark NJ. Concession Cashier

Greet customers

Clean environment before open and after closing of business

Prepared food and beverages for sales

July 2006 –Oct 2006 HEALTHSOUTH, Union, NJ. Physical Therapy Technician

Documented patient information onto Braden Scale

Assisted Physical Therapist with patients daily Physical Therapy

Prepared sterile material for patients wound care dressing changes

Reviewed patients charts and old medical records

Recorded patients names, addresses and medical record information for physical therapy evaluation

Assisted Physical Therapist with all up keep around the therapy department

Sept 1994 - Sept 2009 CLARA MAASS MEDICAL CENTER, Belleville NJ. Unit Clerk

Transcribed and transmitted Physician written medical orders

Answered call bells and incoming calls, called consults to appropriate doctors service

Countersigned Medical orders with Registered Nurses, maintained graphic and unit census sheet

Prepared official documents for admission charts and surgical procedures

Obtained Medical Record, ensured that all diagnostic reports were filed

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