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Customer Service Data Entry

Kingston, Saint Andrew Parish, Jamaica
November 30, 2018

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*** * **** ******* ********, St. Catherine, JA 876-***-****

Zana Ramsay


To obtain a position that will enable me to use my strong organizational and observational skills, educational background, and ability to work well with people.


Alliance Payment Services Limited(ePay) (Head of Training and Customer Relation)

Dealing with Customer on a daily Basis and displaying proper Customer service.

Writing up invoices for various stakeholders

Processing bills and accounts receivables.

Making the daily bank lodgments.

Supervise temporary workers and delegate different assignments.

Train workers of our clientele Island wide on how to operate our system

Process and print cards for customers at various locations & clientele

Process and supervise data entry, whilst organizing duties and task for temporary staff

Install VeriFone terminals for clientele

Supervise and printing of MasterCard for clients

Sales and Marketing of different company products (MasterCard/ePay Cards)

Uploading of Salary for Companies

Reconciling of Clientele accounts

Managing of Salary deduction system for clientele

Waterford Police Youth Club (2008 - 2009)

Maintain a high attend rate and record organization data.

Take minutes, and maintain both the inbound and outbound correspondence

Optimist Club of Kensington (2008 - 2018)

Organize and plan invite

Former President


2016 - Present UWI Open Campus Camp Road, Kingston Jamaica

BSC in Management Studies (pending)

2013 – 2014 Utech J.I.M Hope road, Kingston Jamaica

Diploma in Management Studies

Fundamental for Mathematics (pending)

2007 – 2009 Portmore Community College Portmore, Jamaica

Advanced Computing - Certificate

2000 – 2006 Bridgeport High School Bridgeport, Portmore

Caribbean Secondary Education Certificate (4 CXC General Subjects)

CXC – Secondary School Certificate (SSC) (2 SSC Subjects)


Proficient in the use of Microsoft Office Suite of programs (Word, Excel and Access)

Knowledge of general computer hardware and software.

Strong analytical and problem-solving skills.

Interest/Extracurricular Activities

Out door sports.

Jogging, Reading, Computers and Technology.


Available upon request.

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