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Manager Office

Location:
Johannesburg, Gauteng, South Africa
Salary:
CAD 45 000
Posted:
November 30, 2018

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Resume:

CURRICULUM VITAE

MARLENE ROSSOUW

PERSONAL DETAILS:

Kempton Park, Johannesburg, South Africa

+27-82-300-****

linkedin.com/in/marlene-rossouw-490b6815b/

ac7t6h@r.postjobfree.com

John Deere contactable references:

Kevin Botes +27-064-***-****

Linkie Mafoko +27-072-***-****

Deon Govender +27-066-***-****

PERSONAL STATEMENT & KEY COMPETENCIES

Strategic Planning Time Management Decision Making Problem Solving

Twelve years Agricultural background that specialized in areas such as Pricing, Safety, Parts Operations.

Three solid years of Maintenance Buying and a continuous 2 years of Procurement Buying; Inventory planning and forecasting of stocking logic of demand.

Nighteen years of Office administrative support, ability to manipulate systems to get critical data.

CAREER HIGHLIGHTS

John Deere Star of the Month award:

Leading efforts in implementing industry leading EHS policies and processes.

For exhibiting exceptional team work and a can do attitude and upholding the core values of John Deere.

Work History:

November 2018 – Current

Multotec; Kempton Park

Product Data Administrator

Raise orders from Engineering, Planning and Draughting teams as required through customers.

Perform quality checks on Excel documents, highlight any problems and escalate/resolve if possible.

Check and update drawing naming, numbering on JDE system and store all emails and documentation on the DM storeroom system.

Maintain Bill of Materials and add required parameters.

Organize monthly meeting with all departments to review past month findings.

Process time sensitive Cyclone and Gravity Department information and meet deadlines

Full service with John Deere 2006 – 2017

Reason for leaving; to complete my Business Bachelor’s Administration Degree

December 2015 – 5 December 2017

Critical Parts Analyst

John Deere Parts Warehouse Operations; Kempton Park

Support Parts Manager, Warehouse Operations Manager and Customer Support teams in delivering towards an accurate, timely 98% Parts delivery.

Monitor and analyzes demand to establish and maintain the aggregated forecast of the required 95% stock level fill rate.

Identify and alerts when demand trends exceed parameters and empower to order material to meet future, anticipated needs.

Participate in Parts promotion activities each month such as Promotional meetings were teams from Marketing, Sales, Customer Support attend and the once yearly meeting of the biggest South African Agricultural show called Nampo.

AREAS OF EXPERTESE: Buying and Inventory Planning.

November 2012 – 30 November 2015

Health & Safety Coordinator

John Deere - Head Office Boksburg; South Africa

Building and maintaining effective communication with internal Accounts, HR, Marketing teams to ensure the external clients receive continues feedback and accurate payment updates.

Ensure that all customer queries and orders are followed up timeously.

Five daily customer concerns was resolved or escalated if required to the Facilities Manager. Customer satisfaction rates (90%) was a required daily task to fulfill by end of the business day.

Co-ordinate and organize once quarterly Health & Safety appointments and meetings and ensure 80% of the appointees attend and receive their previous meeting minutes.

Successfully achieved a 92% – 98% Risk assessment safety control measures that includes areas within Safety such as Health and Safety Policies and Procedures, Health and Safety Training, Occupational Hygiene Surveys, Occupational Health (Medicals) and Permits.

Assist with South African National Blood Services entity on planning and implementation to achieve a target of 15 staff blood donations attendance every eight weeks.

AREAS OF EXPERTESE: Buying, Healthy & Safety.

1 March 2006 – Oct 2012

Parts Pricing Administrator

John Deere - Head Office Boksburg; South Africa

All contract orders are priced in accordance with the T&C's of the Dealer contract agreements.

Customers/Dealers could view the current price book and the newly onboard implements on a USA Dollar, EURO and RAND value basis.

Turnaround time for a customer response was 24 hours on any pricing inquiries from customers and field representatives.

Accurate entry of data into all company in-house CRM systems and maintaining the integrity of records.

90% of the daily routine customer calls was to deal with telephone and email enquiries.

Provide 100% timely call response to customer CRM systems configuration of Parts and or Whole goods implement enquiries or issues.

AREAS OF EXPERTESE: Benchmarking of Pricing with Sales Teams, Forecasting, planning strategies.

Previous positions held before John Deere

2004 – Feb 2006 – German Auto Service Centre Waterkloof Ridge – Office Administration.

ACADEMIC QUALIFICATIONS

Graduated 17 October 2018 from the Regenesys Business School based in Sandton.

Bachelor’s Business Administration Degree (NQF 7); subjects such as; Strategic & Projects, Change & Quality Management.

Software Skills:

SAP

Netstock Inventory/Pastel

DNS – John Deere internal systems

Pathways – John Deere Dealer internal systems

Excel (using VLOOKUP)

Outlook

Internet

Microsoft Word

JDE – Multotec internal system



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