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Customer Service Assistant

Location:
Morocco
Posted:
November 30, 2018

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Resume:

PERSONAL INFORMATION

FIRST NAME / GIVEN NAME : SIHAM

FAMILY NAME : LOUKILI

DATE & PLACE OF BIRTH : 25/06/1978 in TAZA

GENDER : FEMALE

NATIONALITY : MOROCCAN

E MAIL : ac7t4o@r.postjobfree.com

N MOBILE : 064*******

EDUCATION & DIPLOMAS

1999 - 2000 : MOULAY ISMAIL SCIENCE UNIVERSITY IN MEKNES; FIRST YEAR

OF SECOND CYCLE IN GENERAL BIOLOGY .

1997 - 1998 : MOULAY ISMAIL SCIENCE UNIVERSITY IN MEKNES; DEUG

(DIPLOMA IN BIOLOGY- GEOLOGY) .

1996 - 1997 : MOULAY ISMAIL SCIENCE UNIVERSITY IN MEKNES; FIRST

YEAR OF FIRST CYCLE IN BIOLOGY- GEOLOGY .

1995 - 1996 : HIGH SCHOOL DIPLOMA l

LANGUAGES & CERTIFICATE

ARABIC : ADVANCED

ENGLISH : GOOD LEVEL (TOEFL TEST SCORE 537).

FRENSH : GOOD LEVEL (FLUENCY IN WRITTEN AND SPOKEN)

GERMAN : INTERMEDIATE LEVEL B2.ZERTIFIKAT DEUTSCH SCORE 237.50 / 300

SUCCESSFULLY PASSED WITH GOETHE INSTITUTE .

SPANISH :PRE INTERMEDIATE LEVEL . A11/ A21/ A22 SUCCESSFULLY PASSED

WITH SPANISH INSTITUTE CERVANTES.

ITALIAN : BASIC KNOWLEDGE

EMPLOYMENT HISTORY

2013 – 2018 : CUSTOMER SERVICE ASSISTANT IN AL NASR DRUGSTORE .

2003 – 2004 : KITCHEN ASSISTANT AND HOSTESS IN HOTEL REGINA

MUNDI IN CAVALLINO TREPORTI IN ITALY.

KEY SKILLS

QUICK LEARNER, INTERACTIVE, SERVICE ORIENTED WITH PLEASING AND POSITIVE PERSONALITY.

EAGER TO LEARN NEW SKILLS AND STEP UP MY EFFORTS WHEN NEEDED.

GOOD COMMUNICATION AND INTERPERSONAL SKILLS.

NATURAL FLAIR TO DELIVER EXCELLENT SERVICE THAT EXCEED CUSTOMER EXPECTATION.

HIGH COMMITMENT TO TEAMWORK .

ABILITY TO WORK UNDER PRESSURE AND BE PATIENT TO DEAL WITH ALL KIND OF PEOPLE.

COMPUTING SKILLS

WORD - EXCEL – POWERPOINT– INTERNET



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