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Customer Service Life Insurance

Calgary, Alberta, Canada
November 29, 2018

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** ***** ***** ******** **

Calgary, Alberta T3H 5Y8


Job Title:

To obtain a position in the field of Administration Assistant


I am an independent professional who is self motivated with the ability to manage numerous tasks and balance completing priorities, responding quickly to changes and demands within a business environment. I have experience experience in Accounts Payables and in current office procedure and computer programs listed below. I challenge myself to create more efficient procedures in any area that I am involved in. Always working to improve Customer Service Relations.

Professional Skills:

• Experience in Accounts Receivables Customer Coding, Invoicing

• Experience in Accounts Payable Vendor Coding, Invoicing, Approving EFT Payments

• Prepare Monthly Financial Statements, Ensuring accurate General Ledger Coding

• Reconciliation of accounts

• Bank Reconciliation for Canadian & US Dollar Accounts

• Managed all levels of WCB including claims

• Reduced WCB Costs with modified duties for injured employees

• Enrolled employees for benefits after probation period

• Managed Benefit Controls on Profit/Loss of Benefits

• Managed any Short Term & Long Term Disabilities from form submission and return to work

• Preparing T4’s and filing

• Prepared all paperwork for Employee Termination

• Maintained Employee Policies Handbook

• Maintained Employee Files

• Preparing Year End

• Inputting Inventory Changes at Year End

• Supervised 2 employee in the accounting department

• Working to improve Freight Providers and costs associated with shipping

• Managed Office Supplies as needed

• Managed Reception as needed

• Booking Travel when needed

• Organized Functions as needed

• Ran a Café in downtown Calgary

• Purchasing of Product to run cafe

• Hiring employees for Cafe

• Catered to small to large companies

• Provided Health Program – Catering fresh fruit on a weekly basis

• Payroll for all employees in the Café

• Implemented Work Procedures for Café

• Ensuring that Customer Service was excellent

• Increased Sales and Service within a short time at the Café

• Entrepreneurial spirit

• Energetic

• Self Starter

•Detail Oriented

• Hands On

• Problem Solver

• Highly Motivated

• Excellent Organizational Skills

• Verbal Communication


• Microsoft Word, Microsoft Excel

• Quickbooks

• Simply Accounting

• Syteline

Professional Experience:

Data Processing, Shipping, Inventory

Chotobaby Inc. February 2015- Present

Owned & Managed

Citadel Café November 2006- June 2014


GN Corporations Inc. July 1980 – November 2006


Bishop Carroll High School 1980

Calgary, Alberta

Accident & Sickness Insurance Licensed 2008

Calgary, Alberta

Life Insurance Licensed 2008

Calgary, Alberta

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