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Collaboration, Teamwork, Leadership, Mentoring

Edmonton, Alberta, Canada
November 26, 2018

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Abdul Rafey

*****-***** **

Phone: 780-***-****


Dear Human Resources,

Your company’s reputation is impressive and well-deserved; thus, I would like to contribute to your success in the industry. I have enclosed my resume for your review.

I am a team player, quick learner, easily adaptable to new environments and new challenges, customer service oriented and committed to achieve goals effectively.

My supervisors have always been impressed by the fact that I am a quick learner. In addition, they would say I resolve issues quickly and always look for new ways to solve them. They would also say I am flexible and an excellent team player.


Abdul Rafey

Abdul Rafey

10412 39ave nw 780-***-****


Seeking to obtain an administrative assistant and customer service position with an organization offering a challenging and supportive work environment. Demonstrates exceptional administration and customer service in various fast-paced business and service settings. Learns new concepts quickly and pursues professional development opportunities on an ongoing basis. Bilingual in English, Hindi and Urdu.

Qualifications in Action

Able to work in a team environment or independently

Enthusiastic, self-starter, quick learner, enjoys a challenging work environment

Exceptional analytical and problem-solving abilities

Strong communication abilities, able to clearly explain procedures and methods to others

Proficient with, Sketch up, Cad, MS Office (Word, Excel, Outlook, PowerPoint)


Administrative Assistant (2017- 2018)

Alberta Oil tools, Edmonton, Alberta

Answered incoming queries regarding the company products and services

General clerical duties including photocopying, fax and mailing

Maintained the office filling system and ensure that contacts and telephone lists are up-to-date

Make sure receiving incoming material is correct and on time

Entering orders and invoicing customers on cash accounts (cash, credit cards, debit or cheque)

Customer Service Representative – part time (2014-2015)

Rogers Wireless, Edmonton, Alberta

Answer phone calls and meet with the public to answer their queries and makes sales.

Maintain cash draw, disbursement sheet and credit card authorizations.

Daily closed store properly and secured building.

Meet monthly sales quota.

Responsible for back up inventory ordering and shelf stocking.

Handle high volume sales successfully

Education &

Professional Development

Business Administration Management (2017- Present)

University of Athabasca

High School (2011-2014)

Harry Ainlay High School, Edmonton Alberta

References available upon request

Contact this candidate