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Manager Administrative Assistant

Chicago, IL
November 26, 2018

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LaSandra S. Smith

***** *. *****

Chicago, IL ***43

(773) 930 - 8978


To establish myself in a challenging position that will provide an opportunity for professional advancement and continued career growth.


Microsoft Office Programs -Excel, Power point, Word, Outlook, Spreadsheets

Basic computer skills – Web and Social Skills, Copy, Scan, Fax, Email,

Typing, Accounting, Book keeping. Ability to communicate verbally and written, flexible, self-starter, confident and hardworking.


2015 –2017 Ashford University

-Bachelor’s Degree – Human Resource Management

HR methods, labor-relation issues, analyze ethical, legal and safety issues, job analysis, staffing, compensation training career planning and organizational development

2012– 2015 Ashford University

-Associates Degree – Arts in Business Administration

Strategic and operational methods, business environments, managerial decision-making, business planning


2013 – 2018 Johnson, Blumberg & Associates Chicago, IL

Manager /Legal Assistant (Service and Affidavit of Indebtedness Departments)

- Oversee Service and Affidavit of Indebtedness department while ensuring deadlines

- Oversee employee hours, vacation approval and time off requests

- Supervise employees on duties and responsibilities for both departments

- Package complaints for lawyer’s daily court schedule

- Insert information properly through computer database

- Maintaining an organized filing system for all confidential files

- Responsible for managing foreclosure service invoices

- Maintain a high workload daily on 3 server sites

- Responsible for managing various Clients and Servers information


- Schedule hearing dates / make appointments for relevant attorney needs

- Multitask and manage court results after hearings

- Scan, copy, and save important information to Perfect Practice Database

- Prepare Alias summons, publications, motions, and set appointments for

Case Managements

- Create, proofread, revise and edit written material for lawyers

- Request Judgment figures, payment histories, financial breakdowns

- Complete Servicemembers Civil Relief Act (SCRA), Checks, Order Later

Dates (Updated Titles), Conduct skip traces

-Complete service steps, upload required documents/information to client sites

2003 - 2013 Dubois - Douglas Centres Matteson, IL

Receptionist/Office Manager/Administrative Assistant

- Supervising the office while essentially maintaining a clean and organized front office area at all times

- Manage office through policies, procedures, Vision, Values, Mission, Goals and objectives

- Utilize and coordinates routine maintenance for all office equipment

- Manage administrative office while multitasking with staff, clients and guests

- Exceptional data entry / typing prowess with Microsoft Office

- Maintaining an organized filing system for all files

- Screening all incoming calls, if requested expertly

- Communicate with over 80 employees in regard to new policies, procedures, trainings

- Maintains department logs, reports, and/or data entry within the company standardized databases

- Recruit and supervise staff to relevant work sites with Team Leaders

- Supervise staff workflow while ensuring efficient daily operations

- Manage notes of Quality Assurance and Utilizations meetings

- Develop, coordinate, supervise some workshops and mandatory DHS trainings and programs

- Coordinating and disbursing both incoming and inter-departmental mail to appropriate staff

- Responsible for ordering supplies, picking up supplies and disbursing supplies, also contacting repair services (i.e. copy machine, computer/Microsoft, printer, etc.)

- Greet all visitors and sustain a professional role/image as representative of the agency

- Responsible for conserving confidentiality in regard to all staff and clients

at all times, background checks, E-verify, nurse aide registry checks

- Deposit checks into agency account-Accounts payable

- Assist preparing payroll and disbursement of payroll checks

- Conduct employment application process with interviews

- Oversea interview process with basic reading and math tests

- Setup Appointments/Schedule Meetings

- Schedule travel arrangements

- Prepare documents for upcoming training sessions

- Provided service to senior management through all mediums including correspondence, presentations, manuals, newsletters, meetings company activities- President, Executive Director, Quality Assurance Coordinator, Utilization Manager, Facilities Manager and Nurse

- Other unassigned duties as approached

References Available Upon Request

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