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Customer Service Marketing

Location:
Sri Lanka
Salary:
16 canadian dollors per hour
Posted:
November 26, 2018

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Resume:

CURRICULUM VITAE

*. PERSONAL INFORMATION

*.* Name with Initials at the end : DOLAWATTA S . A

1.2 Name in full : SENESH ARANTHA DOLAWATTA

1.3 Permanent Address : 2/14 Bandaranayake Mw, Mahabage, Ragama.

1.4 Gender : Male

1.5 Marital Status : Married

1.6 Ethnic Group : Sinhalese

1.7 Religion : Buddhist

1.8 National Identity Card No : 942630425V

1.9 Date of Birth : 19-09-1994

1.10 Telephone No : 071******* / 011*******

1.11 Email Address : ac7sj8@r.postjobfree.com

2. SCHOOLS ATTENDED

•Studied at Ananda College Colombo from 2000 to 2013.

3. WORKING EXPERIENCE

•Worked with SriLanakan Airlines as a Airport Service Agent (PAX) from February 2015 to July 2015.

•Currently employee with HSBC HDPL, Banking operations and finance, as a Senior Customer Service Executive since July 2016 up to date.

4. EDUCATION QUALIFICATION

4.1 G.C.E. (O/L) Examination : Year:- 2010 Index No:- 60056711

Passed in nine Subjects, with a ‘A’(Distinction Pass) in English.

4.1 G.C.E. (A/L) Examination : Year:- 2013 Index No:- 7030932

Passed in two Subjects, with ‘B’(Very Good Pass) in English.

5. FURTHER EDUCATION QUALIFICATIONS

•Passed in Cambridge Young Learners Examination with Distinction Passes (from 2001- 2004).

•Passed with a Distinction pass in Key English test, at Cambridge ESOL Examination in June 2016.

•Passed with a ‘B’ grading in the English Language Course, at British Council Colombo, which was held from January 2011 - March 2011.

•Passed the Diploma in Air Line / E Ticketing, GDS, Reservation, Marketing, Cargo & Airport Operations at International Airline Ticketing Academy, Colombo 04, in 2011.

•Passed the Diploma in IATA Cargo Introduction Course, at IATA Training Development Institute, in December 2013.

•Successfully completed the Airport Passenger Handling Foundation Programme, at International Aviation Academy, which was held from August 2014 – November 2014.

•Successfully completed the IATA Cargo Introductory Diploma, at The Srilankan Aviation College, in April 2015.

•Successfully completed the programme in Career Guidance And Development, at Institute of Personnel Management Sri Lanka, which was held from may 2015 – July 2015.

•Passed with a Merit in Preliminary Certificate In Marketing, at Sri Lanka Institute of Marketing, in April 2017.

•Currently following the Strategic Level (Stage 03)of the Postgraduate Diploma In Marketing,at Sri Lanka Institute of Marketing.

6. EXTRACURRICULAR ACTIVITES

6.1 Sports

•Placed 1st at the Inter-house Swimming Championship in 2003.

•Participated at the Sri Lanka Tennis Association Mini-Tennis Championship in 2003.

•Member of the Ananda College Rugby Team from 2008 to 2011.

6.2 Leadership

•Participated in Cub Scout Art and Handcraft Exhibition in 2002 which was conducted by the Sri Lanka Scout Association Colombo District Branch.

•Leader at the Ananda College Leadership Training Programme in 2009.

6.3 Others & Associations-

•Senior Member of the Ananda College Primary Western Band from 2003 to 2004.

•Member of the organization committee of the “Maroons In Harmony” concert in 2004.

•Passed with a Merit at the London College of Music Examination in 2007.

•Awarded a Merit-Silver Medal at the Sri Lanka Festival of Music, Dance & Speech in 2007.

•Senior Member of the Ananda College Junior Western Band from 2008 to 2010.

•Member of the organization committee of “The Third Stream” concert in 2009.

•Senior Member of the Ananda College Music Circle from 2011 to 2012.

•Member of the organization committee of the “Rhythm of the Maroons” concert in 2011.

•Participated in the “Mind Probe” Quiz Competition in 2011.

All certificates are shown if needed

7. NON-RELATED REFEREES

K.D.Chithrapala W.D.Priyamal

(Municipal Treasurer) The finance PVT LTD ( Branch Manager) Ja-ela. 159/A,Colombo Road.Ja ela.

Chairman of laksala. 011-*******/071*******

Colombo 07.

077*******/011*******

I respectfully declare that the particulars furnished by me in this application are true and correct to the best of my knowledge.

30.07.2018

Date Signature



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