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Customer Service Social Media

Winnipeg, Manitoba, Canada
November 25, 2018

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Phone: 204-***-**** Email:

Alexandria Dawson


Attain a positions where my vast knowledge gained through university education can be useful to providing client care services to the public. Achieve more experience in the field of customer service.


University of Winnipeg, 2016: Bachelor of Arts Degree (Theatre)

J.H Bruns Collegiate, Winnipeg, Manitoba, 2010: Grade 12 Diploma


City of Winnipeg - Water and Waste Facility. July 2018-November 2018 (Term)

Temporarily performed Clerk B duties until a permanent Clerk for that position was found - entered data into computer system from load tickets, separated and filed tickets according to Truck company and truck number, sent mail-outs to customer base once every week, respond to phone calls and emails, Updated customer profiles using Google and Canada Post, Performed basic office duties - hole punching, mail outs, odd jobs etc.

Public Health Manitoba December 2017-January 2018 (Term)

Organizing and Delivering Mail to their respective recipients, Organizing Physical Records of

Manitoba Health Employees (Nurses, Volunteers)

Skybridge Americas April 2017-August 2017 (Term)

Inputting Data into a Computerized System or Database, Answering Inbound Calls for Publisher’s Clearing House Customers, Making Payments over the Phone Ordering and Canceling Items

La Luna Soul Spa September 2016 - December 2016

Answering the phone and handling the POS System, Organizing the spa and keeping it clean, Updating social media websites, Scheduling appointments for the employees

Public Prosecutions of Canada (Term) October 2015 - February 2016

Inputting Criminal Data into a Computerized System or Database for closing Files, Audit Data for Integrity and Correctness, Binding Case Books, Delivering Items to the Courthouse, Conducted Searches on Criminal Information through Database System

Manitoba Justice November 2011-August 2014

Inputting Data into a Computerized System or Database, Audit Data for Integrity and Correctness, Provided Support Services in a Mailroom Environment, Conducted Searches in Databases, Procedures, Legal Documents or Archives, Performed General Clerical Duties


Dakota Karate Club, 2004-2011- Purple Belt, Assisted other participants in Karate class

Manitoba Writers Guild, 2012 to present: Board Member- organize event


Typing speed 60 wpm, Proficient in Word, Excel, Microsoft Office suite, Ability to use email, navigate through the internet for researching, finding information and used sites to communicate through blogs. Highly organized, experience with organizing by size, series, categories, and organized tasks effectively in order of priority. Quick learner. Detail OrientedTeam player. Good communication skills. Outgoing personality. Punctual, reliable, and motivated to work independently

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