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Medical Assistant Customer Service

Location:
Texcoco de Mora, Mexico, Mexico
Salary:
36,000
Posted:
November 25, 2018

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Resume:

Objective

I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities.

Experience

Lab Technician Jun 2005- Current

Palmetto Health Richland Outreach Columbia, S.C.

Receive account registration and order testing from multiple laboratories.

Collect all consent forms from patients preauthorized by the company.

Interact with physicians for proper diagnosis coding.

Clarify patient’s insurance through Medicare and private insurances and make sure the patient is billed correctly and ICD-10 is covered.

Scan all patients’ documents in the system and collect monthly specimen and billing reports.

Resolve all physicians’ error and provide accurate pricing for lab test.

Process and label specimens and locate daily courier pickups.

Transport and assistance with patience that are unstable in movement.

Assist with training materials and training staff members.

Provide information from hospitals and laboratories to access in computer systems.

Reviews medical record documentation to identify services provided by physicians.

Identifies procedures and principal diagnosis preformed on each patient and properly code each procedure.

Coordinate closely with a provider to ensure compliance with policies of billing and documentation.

Specimen Processing Technician May 2002- Jun 2005

Lexington Medical Center Lexington, S.C.

Unpacked and routed specimens by type to various staging areas.

Analyzed samples of body fluid which includes; sputum, urine, and blood for various testing.

Responsible for ordering and receiving test collected.

Maintained an orderly flow of patients through in/outpatient specimen collection.

Identified and entered the correct test code data.

Prepared medical specimen for lab testing.

Stored and disposed of samples appropriately as per established guideline.

Preformed other laboratory functions, maintained laboratory records, quality control charts, maintenance logs and various logs as needed.

Medical Assistant-Tech Feb 2000- Aug 2002

Columbia Heart Clinic of Columbia Columbia, S.C.

Provided comprehensive assessment and implemented procedures to ensure the highest level of efficiency in patient care.

Assisted in maintaining a safe work environment and preformed all related job responsibilities in a safe manner.

Maintains friendly and professional customer interactions always.

Highly skilled in achieving store sales goals in a team-selling environment.

Performs daily departmental maintenance tasks proficiently.

Assist customers with product selection and inquiries.

Inspects merchandize for quality and quantity.

Prioritizes daily workflows including inbound calls and sales-related inquires.

Cashier/Customer Service Associate Oct 1994- May 2001

Belk Department Store Columbia, S.C.

Trusted with register responsibilities and handling money.

Answer customers’ questions regarding products prices and availabilities.

Maintains friendly and professional customer interactions always.

Highly skilled in achieving store sales goals in a team-selling environment.

Performs daily departmental maintenance tasks proficiently.

Assist customers with product selection and inquiries.

Inspects merchandize for quality and quantity.

Assist customers with credit report and payment plans.

Help customers with specific clothing items.

Gifted wrapped all special occasion gift items.

Education

Midlands Technical College Columbia, SC

Certification of Completion in Phlebotomy, 1994

Midlands Technical College Columbia, SC

Certification of Completion in Cardiac Care, 1993

Order of Eastern Star Columbia, SC

East of Eden #650 MF & AM

Volunteer

Kidney Foundation Spartanburg, SC

Education Workshop

Synergy Healthcare Agency Columbia, SC

Preformed Health Screening



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