Resume

Sign in

Office Manager/Administrative Assistant

Location:
Harrisonburg, Virginia, United States
Salary:
40000
Posted:
November 27, 2018

Contact this candidate

Resume:

Page * of *

H. Christina McCartney

Administrative Assistant/Office Manager

ac7s8x@r.postjobfree.com • 434-***-****

Objective

I am seeking the position of Administrative Assistant/Office Manager in a growing company where exceptional ability to multi-task, solve problems, work effectively in a team, and meet deadlines are required in providing outstanding administrative and office management to supervisors and managers. Experience

Office Manager

AppleOne/Cremation Society of Virginia

January 2018 to Present

• Provided customer service support to internal and external customers in a sales and service office atmosphere.

• Produced and maintained records and files that relate to funeral arrangements, vital statistics and financial arrangements.

Customer Service Rep

Kelly Services/Plow and Hearth

October 2017 to December 2017

• Placed orders, answered inquiries regarding services, product availability, features and benefits, timeframes, prices, promotions, policies, procedures, returns and exchanges, etc.

• Accurately resolved customer issues independently and within the first contact to avoid re-work and contact transfers.

• Acted as the voice of the customer by recording and surfacing their comments, ideas, preferences and suggestions. Title Document Processor

Manpower/State Farm

January 2016 to February 2017

• Process documents related to salvage disposition.

• Facilitates all necessary paperwork to properly brand title on total loss vehicles.

• Secures necessary information and documentation to process title work to transfer total loss vehicle into State Farm's name.

• Initiates payments to clients after verifying all documentation has been received. Customer Service Rep

Plow and Hearth

October 2015 to December 2015

• Placed orders, answered inquiries regarding services, product availability, features and benefits, timeframes, prices, promotions, policies, procedures, returns and exchanges, etc.

• Accurately resolved customer issues independently and within the first contact to avoid re-work and contact transfers.

• Acted as the voice of the customer by recording and surfacing their comments, ideas, preferences and suggestions. Page 2 of 3

Customer Support Specialist

Parasense

2012 to 2013

• Communicated with customers to ensure full use of Parasense Data Services, Reporting Tools and that Technical Support is provided in an appropriate and professional manner.

• Reviewed, analyzed and troubleshot issues that were flagged for further investigation and escalated accordingly.

• Provided support and assistance for technical and sales related projects. Office Administrator

Draper Aden Associates

2011 to 2012

• Oversaw operations including supplies, equipment general maintenance, vehicles, grounds, and buildings.

• Reviewed monthly operating expenses, and budget monitoring in coordination with CFO.

• Reviewed and verified invoices for office-specific items and reconciled bank account.

• Assisted accounting with accounts receivable collections and with annual budget preparation related to operational expenses.

• Assisted HR with recruiting advertisements, with training rewards and credits for Draper Aden University, and special projects.

Shipping Manager

Iluna USA

2009 to 2011

• Managed Exporting to overseas customers for USA division to include all documentation for customs.

• Strategically planned production and coordinated workflow for our off site cutting mills.Received inventory and entered accurately for conversion.

• Prepared billings for customers/clients for goods purchased. Project Administrator

Draper Aden Associates -

2008 to 2009

• Provided executive-level administrative support to solutions-focused Utility and Site Planning Groups for a high-profile engineering, study, and environmental services company.

• Demonstrated superior technical proficiencies to accurately plot and edit drawings utilizing AutoCAD.

• Organized and created monthly / earned value reports on multiple projects for senior management's review. Administrative Project Coordinator

Martha Jefferson Hospital

2005 to 2008

• Led organizational efforts by managing all participant activities within a high-volume Replacement Hospital Project/New Campus Planning Project to guarantee activities were performed on time and within budget.

• Applied dynamic leadership abilities toward driving broad scope of executive-level project initiatives to include providing cost-effective accounting and communications support which maximized overall success. Office Manager

The Investment Fund for Foundations

2004 to 2005

• Contributed strong multitasking talents instrumental in directing comprehensive daily office operations, along with maintaining executive-level calendars / meeting schedules and handling all US and international travel/ accommodations for Executives.

• Utilized sharp fiscal management skills toward overseeing all-inclusive bookkeeping, A/R, and A/P utilizing Macintosh OS and MYOB Accounting software.

Page 3 of 3

Administrative Assistant

Bovis Lend Lease

1997 to 2004

• Strategically steered administrative efficiency by creating dynamic presentations, reports, and charts/graphs, along with organizing detailed meeting minutes utilizing Microsoft Office Suite software. I’ll

• Liaised with top-performing senior management and subcontractors to facilitate all company A/P, change/purchase orders, and contractual adjustments which ensured seamless operational processes at all times.

• Optimized professional relations by typing / proofreading confidential business correspondence and administering documentation within payroll, benefits, personnel, and clientele capacities.

• Selected to participate in corporate team- and relationship-building training in Australia due to excellence in job performance.

Executive Assistant

Liberty Fabrics

1990 to 1997

• Drove operations productivity by providing key support for diverse executive-level and departmental management to include handling wide-ranging domestic and international travel including accommodations arrangements.

• Coordinated customer, supplier, and executive meetings to maximize use of time/resources to meet operational goals. Education

General Studies (no degree)

Piedmont Virginia Community College

Charlottesville, VA

2013 to 2015

Skills

Account Management, Microsoft Office, Autocad, Accounting, Budgeting, Billing, Customer Service, Data Entry, Documentation, Excel, Editing, Filing, Fax, Human Resources, Inventory, Kronos, Notary Public, Office Management, Project Management, Powerpoint, Research, Receptionist, Sharepoint, Typing, Team Building, Training, UPS, Word, Windows, Windows Xp, Mac OS, Front Desk.

Awards

Corporate Team and Relationship Building

October 2003

Selected to participate in corporate team and relationship building training in Australia due to excellent job performance. Certifications/Licenses

Notary Public

July 2018 to July 2022



Contact this candidate