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Administrative Assistant Customer Service

Edmonton, Alberta, Canada
November 27, 2018

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#***, **** ****** ******, ******** AB T5H 3S6 * 780-***-**** *

OBJECTIVE To gain employment in a roll where I can utilize my administrative training and further develop my skills.


Bellerose Composite High School (1998) Grade 12 Diploma

Northern Alberta Institute of Technology, Edmonton, AB (1999 – 2001) Office Admin Diploma

Employment History

Randstad Placement Agency – Administrative Assistant 2018 – Present

Ability to adapt in new placements

Preparation of couriers and interoffice mail

Creation of various documents using MS Word, Excel, Outlook, and PowerPoint

Providing reception support such as answering, transferring calls, and taking messages

Lifestyle Options – Administrative Assistant 2016

Preparation of monthly rental invoices through Medicalc

Maintained all residents daily living allowances using Medicalc and Excel

Communicating with third party representatives on a daily basis

Preparation of pre-occupancy and post-occupancy reports

Maintained residents comfort funds for in house activities

Processing AR and AP using Medicalc as well as daily deposits

Answering calls, booking tour appointments and other administrative duties

Maintaining office supplies

Assisting with recreational activities for all residents

Adecco Placement Agency - Temporary Administrative Positions 2010 - 2015

Maintaining client databases using various software

Completion of policies using online programs through various insurance providers

Completion of daily deposits and monthly reconciliations for both general

and trust accounts

Receiving and preparing trust funds using PCLaw

Preparation of mortgage payouts, statement of accounts, and processing

disbursements using PCLaw

Qualifications Summary

Administrative professional experienced with working in high stress and fast-paced environments requiring strong organizational, technical, and interpersonal skills. Other capabilities and skills include:

Established good working relationships with customers/clients

Strong verbal and personal communication skills

Highly self-motivated and maintains a high level of energy

Software skills: MS Word, Excel, Medicalc, Maximizer, QuickBooks, PowerPoint, and Internet Explorer


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