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Project Manager Management

Rancho Cucamonga, California, 91739, United States
November 27, 2018

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**** ***** *****

Rancho Cucamonga, CA 91739

Cell # 314-***-****

Senior Project Manager with over 27 years of experience in IT management and process re-engineering for Corporate IT Infrastructure and Application development, Federal Government, healthcare, Medical, CMS Medicare Contractors, financial/banking, Telecommunications, Payroll, Transportation, Human Resources, and food service industries. Experience includes Business Analysis, managing budgets, timelines, and resource allocation tracking as well as worked in collaborative team environments that used Waterfall, and Agile methodologies. Performed gap analysis and needs analysis, determined workflow process deficiencies and/or system enhancements, and worked with stakeholders to understand the business processes and needs to define the most suitable and efficient technical solution for complex business problems. Great work ethic and possesses excellent leadership, interpersonal, outsourcing, and communication skills.

PMP Certification in progress

ITIL Certification in progress


Project Management, Project Estimating/Budgeting, Risk Analysis, Issue and Scope Management, Cost/Benefit Analysis, Business Analyst, Program Management, Methodology, Innotas, Project Planning, Leading JAR & JAD Sessions, Gap Analysis, Change Management, Enterprise Resource Planning, Process Management, Agile, Waterfall, SDLC, MS Project, Jira, Primavera, VPMI, Clear Quest, Clear Case, SharePoint, SQL Server, Oracle, MS Access, Informatics, MS Office, Excel, Visio, PowerPoint, Outlook, Rational Rose, Requisite Pro, Clarity, Epic Clinical and Ambulatory.


Mercy Health System. 07/2017 – Current

Consultant (1141 Group Inc.) / Senior Project Manager (GS-13/14 Equivalent)

Project Manager for Mercy-GoHealth Urgent Care Clinics. (budget - $30M)

Project Manager- CCOM-Retail Imaging. (budget - $5M)

Manage projects according to Mercy (MTS) EPO and PM Methodology.

Manage complete implementation of 30+ Urgent Care facilities.

Manage complete implementation of 10+ Retail Imaging facilities.

Manage Epic, Lab, Radiology, Managed Care, Revenue Cycle, Web development, Marketing, IT Infrastructure, Supply Chain, and Health Care Reporting.

Manage Vendor SOW and PO. Also, Provider directories of the health plans.

Manage HR and Contract labor acquisition. Resource and Staffing Management.

Medical Provider and Non-Provider staff.

Provider contracting, onboarding and credentialing.

Clearinghouse and payer credentialing.

Communicated, define, chair meetings, execute and Manage project charter, plan, resources, scope, requirements, identify risks, resolve issues, change management and schedule according to Mercy EPO methodology.

Washington University School of Medicine in St. Louis (WUSM). 06/2015 – 07/2017

Consultant (1141 Group Inc.) / Senior Project Manager (GS-13/14 Equivalent)

Project Manager- Voice over IP. (budget - $7.8M)

Project Manager for Washington University Big Data Research Network project.

Manage projects according to Wash U IT PMO Methodology.

Manage replacement of 5,300+ digital phones with Voice over IP phones.

Manage upgrade of 400+ edge switches, routers, and network servers.

Manage upgrade of Core, QoS and distributed network layers.

Manage UPS and Epower upgrade and installations.

Manage Vendor SOW and PO (WWT, Sachs Electric, Guarantee Electrical, and Payne Crest).

Contract labor acquisition and management. Resource and Staffing Management.

Communicated status and issues to upper level management and project owners as outlined in communication plan.

Defined, planned, host meetings, execute and Managed VoIP project plan, charter, scope, requirements, define risks, resolve issues, change management and schedule according to Wash U IT methodology.

Panera Bread Co. 08/2014 – 10/2014

Consultant (LTM3 LLC) / Senior Project Manager / Business Analyst (GS-13/14 Equivalent)

Project Manager responsible for the following projects:

oOracle 8i to Oracle 11i Migration (budget - $1.6M),

oPanera Café Kiosk 2.0 (budget - $1.9M)

oOBIEE 10g upgrade to OBIEE 11g (budget - $300K)

oEDW migration (budget - $475K),

oCorporate Catering Reports (budget - $273K)

Managed projects according to Panera’s ESDM standard for System Development Lifecycle (SDLC). Defined, planned, executed and controlled project charter, scope, requirements, release plans, risks, and schedules along with tracking multiple tasks. Communicated with project owners as outlined in communication agreements.

Managed project funds according to established financial board policies and procedures.

Medical Transportation Management Inc. 02/2014 – 05/2014

Consultant (Software Specialist Inc.) / Sr. Project Manager / Business Analyst (GS-13/14 Equivalent)

Project Manager. Responsible for managing, and communicating the project scope, resource and time to ensure projects met the approved objectives.

Managed the following Infrastructure projects using Waterfall and Agile methodologies.

oMississippi Contact Center implementation (budget - $1.5M)

oFlorida Contact Center implementation (budget - $1.2M)

oInteractive Intelligence Contact Center Solution (budget - $940K)

Telephony Phone System, VoIP, MPLS circuits, Remote Content Servers; and Cisco Unified Communication Manager – SIP.

Collaborated with a third-party vendor staff of 20.

Implemented structure-based processes which provided new training and teaching techniques for the MTM staff.

Utilized the following project and desktop software: MS Project, Visio, SharePoint, MindManager, and JIRA. Managed on and off-site resources.

Express Scripts Inc., 12/2012 – 10/2013

Consultant (Solution Consultants Inc.) - Senior Project Manager(GS-13/14 Equivalent)

Managed Infrastructure and Application development projects.

Followed Waterfall and Agile methodologies for the following projects:

oInstallation of VPN Tunnel Gateway (budget - $187K)

oPrescription notification removal – Remove Rx (budget - $150K)

oInternet Security Improvement (budget - $400K)

oClient Website Redesign (budget - $4.5M)

oMobile Applications to include Windows Software (budget - $650K)

oEmail Rewrite (budget - $875K)

oSplit Family/Multi Family group plans (budget - $3.4M).

Used Clarity to predict the specified budgeted amount.

Tracked weekly finances and compare those weekly reports to the predicted budget.

Prepared project labor estimations, Rough Order of Magnitude (ROM), and calculated ETC and ATC.

Assessed Phase Gate review processes to ensure quality.

Performed Change Management and Release Management reviews.

Managed projects according to ESI’s standard for Solution Delivery Lifecycle (SDLC) to include IT estimation and planning, intake, analysis, design, development, implementation, and closure.

Webster University 03/2012 – 12/2012

Consultant (LTM3 LLC) / Sr. Project Manager / Business Analyst(GS-13/14 Equivalent)

Managed cross-functional teams and outside vendors responsible for the complete installation of the ADP Payroll System.

Performed project management activities required to implement an outsourced Payroll, HR Benefits and Time and Attendance solution. Followed Agile methodologies.

Planned, monitored, and managed in coordination with the Project Steering Committee for the ADP Project using industry standard project management disciplines.

Worked closely with the Project Management Office Director, project sponsor(s), ADP, and others in program and project management to guide efforts in achieving intended business results by business critical dates, within budget and scope.

Analyzed and constructed a formal SDLC baseline model to align with Webster University’s project management principles as it applied to the ADP conversion project.

4Sight Technologies 05/2010 – 04/2012

Client Account Manager (GS-13/14 Equivalent)

Managed new and existing application development projects for Boeing.

Followed Agile and Waterfall methodologies.

Reviewed and approved contracts and invoices.

Managed multiple on-shore and off-shore Software Development teams.

Created full-scale project plans and associated communications documents.

Financial forecasting and estimated resources needed to achieve project goals.

Planned and scheduled project timelines and milestones using appropriate tools.

Created and delivered progress reports, requirements documentation, and budget reports for upper level management.

Wells Fargo / Wachovia 10/2009 – 03/2010

Consultant(Fulcrum Consulting Services) - Senior Project Manager (GS-13/14 Equivalent)

Functioned as Project Manager for implementing Middle office support roll for WFA Bank Support. Provided project manager support for East State Conversions and Brokerage Re-platform to ADP, BETA, and EDW. Followed the Agile and RUP methodologies.

Managed a team of DBAs, data modelers and data architects on banking data conversion effort. Held gap analysis sessions to determine the categorization of data in Wachovia’s system based on data stored and retrieved in Wells Fargo system.

Used Clarity to identify work efforts for each resource. Used Clarity to clarity to predict the specified budgeted amount, tracking weekly finances and comparing those weekly reports to the predicted budget. Tracked all project financials and resource hours in Clarity to determine the overall project costs.

Supported Einstein Conversion to WFA applications - CIV, SmartStation, and Wisdom and the migration of East Coast applications to West Coast platform.

Charter Communications 04/2009-06/2009

Consultant(Levi, Ray & Shoup) – Project Manager

Provided senior level project management service in support of Charter Engineering PM Model. Generated Project Charter, Schedule, Functional, Non-Functional and Business Design requirements.

Wachovia / A. G. Edwards 09//2008- 03/2009

Consultant(S3 Inc.) - Senior Project Analyst

Project Analyst for AGE/Wachovia Off-Shore application decommissioning effort for migrating A.G. Edwards applications to Wachovia’s IT system.

Sara Lee Corporation 04/2007-9/2008

Consultant(Kelly Services Inc.) - Project Manager / Senior Business Analyst

Project Manager, Sr. Analyst, and Developer for Special Earnings Project. WorkBrain and Kronos payroll and timekeeping implementation. Managed the implementation of the Employee Special Earnings Hourly Wage Adjustment program.

A. G. Edwards 03/2006-04/2007

Consultant(Solutions Consulting Inc.) – Sr. Business Analyst/ Project Manager

Provided Project Management and Business Analyst service in support of Compliance Management Reporting System, Branch Supervision, and Account Profile.

Wells Fargo & Company 02/2005-12/2005

Consultant (KForce Inc.) – Data Warehouse Business Analyst / Project Manager

Project Manager responsible for team members to define and document business processes, business requirements, functional specifications, technical specifications, and test plans in support of the Capital Markets Investment Analytics.


Project Manager / Sr. Programmer Analyst - The Boeing Co. Oct 2001 – Dec 2004

Project Manager / Sr. Programmer Analyst - Edward Jones Apr 1999 – Apr 2001

Project Manager - SRA International Aug 1998 – Apr 1999

Project Manager - MasterCard International March 1996 – July 1998



University of Missouri, St. Louis, MO (May 1999)

Professional Training

•Project Management Certificate - Center for Corporate Education

•Unix Certificate - Laine Educational Enterprises, LTD

•Oracle DBMS & PL/SQL - Laine Educational Enterprises, LTD

•Windows NT Certificate - New Horizons Learning Center

•University of Missouri-St. Louis Chancellors IT Certificate:

References: Available upon request.

Contact this candidate