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Wilmington, NC
November 27, 2018

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Forrest D. Langsam 919-***-****


Highly seasoned and reliable Business Analyst with a superb customer satisfaction record. Adept at interdepartmental coordination to maximize business functionality and efficiency. Working to support myself for my MBA through various Co-Op opportunities.


Financial Services

Energy Services

Technology Services




Problem Solving


Presentation Experience


Time Management

Agile & Waterfall Experience

Root Cause Analysis

Team Player


Technical Writing





Sales Force

Microsoft Office Suite



CIS Database


PPD, Commercial Analyst, Wilmington, NC (Co-Op) May 2018 – Sept 2018

Coordinating timely collection of data for proposal and budget development in response to Requests for Proposal.

Prepares accurate bids and proposals that conform to PPD contract requirements and meet client needs.

Gathers and analyzes data for proposals and contract modifications and tracks revisions on a timely basis

Communicates with Cost Analysts to develop payment schedules that conform to PPD requirements and meet client needs

Ensures accurate information is entered into the proposal and contract tracking database so that timely and accurate reports can be generated

Cisco, (M-Squared) Business Analyst, Charlotte, NC (Co-Op) (Seller Acceleration Team) – Marketing Analytics August 2017 – March 2018

Running/Pulling reports in Salesforce; Collecting and analyzing data into Excel using formulas and charts

Converted large sheets of raw data into a Folloze format to submit to sales.

Created weekly executive summary reports that would be sent to Cisco’s VP of Sales. Highly custom-built reports.

Daily use in Excel through extraction of data from Salesforce using Pivot Tables and VLOOKUP formulas to manipulate the data.

Experience in Microsoft Visio

Bank of America, (Sherpa) Business Analyst, Finance Operations, Charlotte, NC (Co-Op) February 2017 – August 2017

Making recommendations on account packets based off the data analyzed within the packet

Analyzing and Recognizing account and product breaks within packets of SAP

Extensive work in Excel through analysis process of customer accounts, using various categorizing and notetaking functions.

Validation of Account Maps to coordinate with FIG Operations

Critical role in the execution process each month for the Finance Operations team

Gorelick Brothers Capital, Operations Analyst, Charlotte, NC (Co-Op) August 2016 – January 2017

•Design and configure systems to support business processes. JAD sessions involved.

•Documentation of business processes for design, configuration, testing and support of workflow systems

•Experience with HomeWorx and Salesforce Databases while at this position

•Created Weekly and Monthly reports in Excel using graph functions formulas.

SCANA Energy, Business Systems Analyst Intern, Columbia, SC May 2015 – May 2016

•Uplifted five separate panels from an outdated Legacy system into the modernized CIS System

•Integrated Voucher Reimbursement and Voucher Entry panel into CIS database system as part of uplift project using JAD sessions.

•Independently created Functional Design Documents for each uplifted panel with user cases.

•Created value map streams in Microsoft Visio

•Each Functional Design Document ranged from 15-20 pages, involving high level Technical writing

•Collaborated with UI in design meetings

Grifols Therapeutics, Bioanalytics Intern, Clayton, NC May 2014 – August 2014

•Contributed in the data management process through analysis and linking of data for the Bioanalytics lab

•Synchronized external data with the firm's proprietary systems as a part of enterprise-wide data management

•Completed and created Paste Stability Spreadsheets trend charts/Proficient in the LIMS system

•High use of Excel to sort through large amounts of raw uncategorized data to separate and finalize specific data.

Physicians Choice Laboratory Services, Operations Intern, Rock Hill, SC May 2013 - August 2013

Performed daily data entry tasks using Excel and the Company’s database.

Assisted in the Laboratory along the assembly line to help expedite the scanning of medical documents into the company’s Database.


University of South Carolina, Columbia, SC Graduated May 2016

•Bachelor of Business Administration, Global Supply Chains and Operations Management

oMinor: Criminal Justice

•Honors: National Society of Collegiate Scholars, Dean’s List, Graduated Cum Laude

East Carolina University, MBA Program June 2016 – Current

Current GPA: 3.45

Concentration: General Management/Finance


•APICS CPIM Certification in Progress (Supply Chains/Operations Certification) – APICS Course Completed during Undergraduate

•Zeta Beta Tau Fraternity: Academic Chairman (2013), External Vice President (2014), Social Chairman (2015)

•Community Service: North Carolina Food Bank, Project Halo, Meals on Wheels, Habitat for Humanity, Charlotte Homeless Shelter

•University of South Carolina Lacrosse Club: Co-Captain

•University of South Carolina Inline Hockey Club: Member

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