Robin E. Clouse, M.S., SHRM-CP, HCM, PHR
Cheltenham, PA 19012 email@example.com 267-***-**** http://linkedin.com/in/robin-clouse-ms-phr-shrm-cp-lah-6b9b2b7
Human Resource Management Professional
Talented and highly organized Human Resource Management professional with expertise in all areas of benefits and compensation, conflict resolution, consultative communications, talent acquisition, and human resource systems. Skilled in effectively managing cross-functional teams in support of operations while supporting organizational development through job analysis, training and employee engagement. Demonstrated proficiency developing and executing negotiations while creating policies designed to enhance both employee and company services. Proven expertise in:
Strategic Business Planning
Human Capital Management
Training and Development
Benefits and Compensation
Staff Leadership and Training
EDUCATION AND CREDENTIALS
Master of Science, Human Resource Management
Holy Family University, Philadelphia, PA
Bachelor of Arts, Personnel and Industrial Relations
University of Cincinnati, Cincinnati, OH
Professional in Human Resources (PHR) Certification
Human Capital Strategist (HCM) Certification
SHRM-CP – Society for Human Resource Management, Certified Professional
Life, Accident and Health Licensed Producer
ADP, Fort Washington, PA Human Resource Business Partner, 2017 – Present
Execute the development and launch of strategic Human Resource plans, focusing on operational improvements through employee recruitment, engagement, and relations, ensuring satisfaction throughout organizational levels. Foster employee relations through coaching and mentoring, integrating communications with team members to successfully resolve all issues related to job tasks. Engage management and employees through counseling, and training in alignment with company goals.
Formally recommended innovative methods for initiating strategic Human Resource development opportunities into operations, ensuring streamlined workflow leading to increased productivity.
Developed and implemented talent acquisition, payroll, compensation and benefits, and employee services within the company to ensure succession planning and operational excellence through leadership and management.
Paychex, Inc., Norristown, PA Senior Human Resource Generalist/Consultant, 2005 – 2017
Facilitated management consultation for Human Resource procedures, playing a key role in driving effectiveness throughout progressive talent acquisition practices, ensuring organizational growth through leadership and operational management. Utilized strong interpersonal skills to develop performance management systems, addressing employee performance, focusing improvements through appraisals and corrective feedback.
Integrated strategic business planning into Human Resource services, managing expansive cross-functional teams in support of operational goals.
Developed monthly employee awareness seminars, designing and presenting topics detailing information on non-harassment, job description development, performance policies, and appraisals, and additional HR procedures, ensuring employee knowledge through documentation and communications.
Managed all aspects of organizational analyzation, comparing performance against employee service, accurately determining improvements based upon company needs.
Coordinated the development of strategic and tactical action plans, developing a workforce planning model with the goal of identifying gaps and increasing productivity through employee performance.
ADDITIONAL CAREER HIGHLIGHTS
Council Rock School District, Newtown, PA Human Resource Manager
Cairn University, Penndel, PA Director of Human Resources
HUMAN RESOURCE MANAGEMENT HIGHLIGHTS
Workforce Planning Models Realist Job Preview Human Capital Management
Risk Mitigation Seminar Presentations Conflict Resolution