WILL ROBBINS

cell: 704-***-****

email: ac7s1l@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Strong candidate with comprehensive Quality Control Laboratory experiences as a Senior Technical Representative in Sales/Marketing and Applications/Research Engineering, with analytical laboratory, calibration and maintenance of lab instrumentation, wet chemistry, formulations, test procedures implementation, reporting tools, Quality Control, and product development capacities; supporting plastics and extrusion additives for films, coatings, paper products dyes, pesticides, fertilizers, auxiliary chemicals, inks, adhesives, laminates, and printed circuitry and aerospace manufacturing environments in domestic and international markets. This includes diverse experiences in manufacturing plant and lab maintenance skills.

Setup of test applications implementing electronics, hydraulics, water pressure, multiple gauges and instrumentation interfacing; contributing advanced computer and business software skills, trained in OSHA safety and AATCC-ISO quality industry compliances, with developed cross-functional administrative and leadership capabilities, training, and education. Awarded in chemicals manufacturing for Quality Control Initiatives implementation and ISO certifications; by company President at Crompton & Knowles Colors, Inc.

LAB INSTRUMENTATION-METHODS

GC/HPLC, thermal gravimetric analysis, differential scanning colorimeter, color chromatography, IR, UV, and Color Spectroscopy, Color-matching analysis,

PH, viscosity, titration, chemical formulation, computer electronics PC test/repair board-level and system level, database interfacing, wet chemistry, textiles, and color physics test procedures. All directed to applications of optimizing customer manufacturing processes, product performance improvement, marketing/sales presentations, product innovations.

CAREER EXPERIENCE

ClinLab Staffing Agency

Contract FDA Quality Control Analyst

Client: Greiner Bio-One - medical device mftg. Jan 2018- July 2018

Quality Control Analyst for medical device manufacturer, monitoring all FDA audit compliances.

Performed all laboratory and instrument testing on blood drawing vacuettes production samples and incoming raw materials, following GMP audit procedures as defined by the Food and Drug Administration.

General lab instrument maintenance, laboratory housekeeping and OSHA/EPA environmental compliances performed daily.

Reporting all test results on computer systems SAP database and to management.

Training of new analysts on testing SOPs and GMP compliances.

Rose International Temp. Agency

Contract Quality Control Analyst

Client: Henkel Corp. May 2017- Oct. 2018

Quality Control Lab Analyst for chemical industry client

Performed all laboratory and instrument testing on production samples and incoming raw materials

General lab maintenance and OSHA/EPA environmental compliances performed daily.

Reporting all test results on computer systems SAP database and to designated management.

GR Solution Enterprises self-employed Charlotte, NC 2004-2018 (currently part-time)

Seasoned professional in fast-paced dynamic business environments as go between developers and end-user requirements and methodologies.

Multiple Project Management Experiences with multiple professional financial clients

Proficient in Excel including macros and pivot-table definitions in large data arrays.

Experienced in Crystal Reports and Decision Analysis spreadsheet modeling

Abilities in MS Excel, MS Access, SQL methodologies employing data mining and statistical analysis

6 years experience with quantitative analysis and data collection methodologies

Launched and designed website promotions resources to targeted marketing and

event contact database for client and performers.

Developed and administered sales invoice and payment systems for clients and

enterprise, while managing daily business operations and website maintenance.

Implemented on-going customer relationship management in client customer

service/follow up, through email, phone, and on-site communications to

customer client base.

Demonstrated Strong proficiency in PC, Excel, Access, MS Suite, Google Web technologies and multiple

software design and technology platforms

WALMART CORPORATION, CHARLOTTE, NC 2003 - 2004

Assistant Manager

Managed and successfully assisted staff of 170 employees and operations for

$70 million total sales per year retail unit.

Coordinated departmental and seasonal marketing/merchandising strategies;

influencing incremental growth in sales and profits percentages ranging from

5% -40% increases on a daily, quarterly, and fiscal basis.

Facilitated in the recruiting, interviewing, hiring, and performance review of labor force in human resource capacities.

Developed retail sales, planning, and merchandising strategies on a daily basis

of all product lines, with emphasis in electronics, automotives, books/stationary, household cleaning & chemicals, photo processing, and grocery lines.

Improved employee productivity through the leadership and direction of multiple projects and

departments on a daily basis, with an emphasis on leadership, team-building, motivation, coaching,

Empowerment, delegation, diversity, and communication skills to all team associates.

Facilitated the planning and implementation of short and long-term staffing, merchandising and operations

opportunities; all affecting daily profitability, inventory, and loss prevention categories.

YORKSHIRE AMERICAS INCORPORATED, formerly: 1988 - 2003

CROMPTON & KNOWLES COLORS, INCORPORATED, CHARLOTTE, NC

Promoted: Senior Applications and Development Laboratory Representative

Represented and contributed successful laboratory and technical support of textile chemical coatings

and dye products for global chemical manufacturer supporting sales and marketing.

Strengthened overall customer confidence and retention of key sales accounts through design

and facilitation of multiple technical presentations, demonstrating superior product performance

and customer process optimization.

Achieved retention and assisted in securing contract of $3.5 million sales account in

southern region through competitive negotiations and advanced technical service performances.

Fostered growth in communications to mid-level and executive management while serving as a key

counsel from business to technical cross functions.

Promoted: Project Supervisor DMS- Dyebath Monitoring System

Managed new software/hardware instrumentation and database systems through

operations support, design, technical presentations, and staff supervision.

Upgraded technical service and marketing presentations by managing the

project implementation, design, analysis, and modification of leading-edge software/hardware

instrumentation and pro-actively managing team challenges.

Promoted: Senior Applications and Development Lab Technician

Served in office and in field as customer service representative and technical

laboratory procedures and instrumentation operations.

Selected as Division representative for Corrective Actions Design Team in

corporate wide Total Quality Initiative and trained in ISO Quality procedures and implementation.

Awarded letter of commendation from Corporate Division President for Quality

improvement contributions.

Consulted in design of database for product sourcing management and all

technical end-users in corporate division.

Promoted: Applications and Development Lab Tech

Perform routinely in product order tracking applications, interaction with sales

and manager force, assistance to manufacturing, researching product inquiries,

reporting and resolving customer issues.

Collaborated in ground level to completion of multiple breakthrough specialty

chemical/dyestuff projects by research, design, establishing procedures and presentations.

Contributed sales growth through design and facilitation of application research presentation

and technical manual reference tool for all sales and technical support staff

Additional relevant experience prior to 1988:

Assistant Manager: Western Sizzling Restaurant

Systems Level Computer Electronics/Quality Control Technician,

Process Systems Inc., Charlotte, NC

Analytical/Quality Control Technician,

Rexham Corporation, Industrial Division, Matthews, NC

EDUCATION AND TRAINING

Bachelor of Science Business Administration - Management Information Systems

University of North Carolina, Charlotte, NC, Cum Laude 2002

Walmart Leadership Training Program and NC Servsafe Food Certification

Queens College, Charlotte, NC, Financial Management certification

Dalton College, Dalton, Ga., Industry processes/seminar certifications

American Association of Textile Colorists and Chemists, Raleigh, NC - Instrumentation Certification

North Carolina Textile Vocational College, Belmont, NC

Wingate College, Wingate, NC

Central Piedmont Community College, Charlotte, NC

AFFILIATIONS AND ACHIEVEMENT

Association of American Textile Chemists and Colorists (AATCC) - senior member

Vice President of Business-Association for Information Management Honorarium,

Golden Key and Alpha Sigma Lambda, Phi Kappa Phi Honor Societies, Chancellor's

Commendation - University of North Carolina, Charlotte, NC, 1999-2002

Dean's List, Phi Beta Omicron Honor Society - Wingate College

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