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head waiter

Fereej Ibn Dirhem, Qatar
November 23, 2018

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January 2017–Present

• Team Leader • Alshaya Company • Babel Restaurant Offering Two years' experience in fine dining restaurant. Versed in plan- ning daily operations, staffing, and inventory management. Organized and detail-oriented with a high-performing nature. Promote a positive atmosphere and go above and beyond to guarantee each customer re- ceives exceptional food and service.

Clearly and promptly communicate pertinent information to staff, such as large reservations or last minute menu changes. Organize special events in the restaurant, including receptions, pro- motions, and corporate luncheons. Recognize and formally acknowledge outstanding staff performance to boost company mo- rale and productivity. Carefully developed a lucrative annual food and beverage marketing plan for restaurant and strict budget to maximize profits.

February 2015–December 2016

• Customer service • Call center agent • Cravia

Determines eligibility by comparing client information to require- ments.

Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; provid- ing information.

Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved Sprocedures.

Updates job knowledge by studying new product descriptions; partici- pating in educational opportunities.

Accomplishes sales and organization mission by completing related re- sults as needed.


• Chef De Rang • Karam Beirut Restaurant

Restaurant Responsible for assisting in day to day operation of the res- taurant and for putting together a team of great people who are com- mitted to creating a welcoming environment for all customers. Assisting with the day to day running of the restaurant. Advising senior managers on staffing needs and personnel issues. Cultivating a positive working environment for all staff to work in. Organize work schedules and shifts.

Street 88 Area 1






Actively seeking in a Hospitality division.

Where I may contribute my knowledge,

skills set, and leadership abilities.


CIS College, Saida Lebanon


Abir Mouheydin


Tel: +974********

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