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Administrative Assistant Manager

Calgary, Alberta, Canada
November 23, 2018

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Geraldine Hamm


Professional Summary

Experienced professional, efficiency-oriented professional, organized with a strong problem- solving skills, Fast learner that works well under pressure, managed multiple projects simultaneously in a fast- paced environment.

Core Skills and Qualifications

Greet guests in person and on phone; answer and direct inquiries to designated department.

Maintain log books, including sign-in/out logs.

Pick up and sort daily incoming correspondence and deliver sorted mail to addressees.

Maintain executive calendars by planning and scheduling conferences, teleconferences, and travel.

Maintain office supplies by placing orders and evaluating new products.

Manage front office reception area by cleaning and organizing desk and the visitor lobby.

Answered high volume phone calls, booked appointments, and greeted clients.

Work Experience

Receptionist/Administrative Assistant Millenia Engineering, Calgary AB Nov 2008 – Nov 2017

Maintained front desk area. Key responsibilities included a high volume of incoming calls. Greet, assist and direct all visitors. Picking up and distribution of all incoming/outgoing mail and packages. Scheduling maintenance jobs for Mechanical, HVAC, Security and Fire Safety Systems.

Created a library of specialized and tested vendor services.

Worked within a team to create an Emergency Evacuation Policy and Procedure manual.

Organize service request procedure for all departments, including a follow-up visit.

Maintained passwords for all services and phone system.

Responsible for opening and closing the office.

Receptionist Roofmart, Calgary AB Jul 2003 – Oct 2008

Working as a receptionist in the head office of a roofing and siding materials distributor catering to homeowners, contractors, home builders, and developers. Maintained front desk area. Greet, assist and direct all visitors.

Sorted daily/weekly reports and distributed to departmental heads.

Key responsibilities included a high volume of incoming calls.

Canadian Diabetes Association Administrative Assistant/Assistant Operations Manager 1995 - June 2003

Worked my way up from caller to Admin/Assist. Did Operations Manager job for 8 months while they were hiring a new Manager and then trained Manager. Maintained front desk area. Key responsibilities included a high volume of incoming calls. Plan Driver routes and dispatch.

Responsible for all office training.

Inputting hours for employee payment.

Managing and scheduling workload for 30 people.


Office Administration Certificate CDI College, Winnipeg MB

High School Diploma Forest Lawn High School, Calgary AB

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