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Customer Service Accounting

Elkton, MD
20.00 he
November 21, 2018

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Helen J. Posey

*** ********** ***** **** ***. *A Northeast, Maryland 21901 (H) 410-***-**** (C)-302-***-****


Senior Accounting Professional possessing over 10 years of progressive financial expertise in Accounts Payable, Collections and Payroll; proven success in asset recovery and high volume account administration. Responsible for increasing productivity and meeting tight deadlines.


Finance /Accounting Clerk, Upper Chesapeake Health, Bel Air, MD Nov. 2015 – Feb. 2016

● Assisted members of the Finance and Accounting team in a support role and provide vital entry level accounting and finance functions.

● Prepared monthly statistical reports, annual cost statements, and daily census reports.

● Assisted with year-end financial and HSCRC audit

● Prepared quarterly Medical supply mark-up compliance analysis

● Entered medical supply items into the Charge Description Master

Office Volunteer, Upper Chesapeake Health, Bel Air, MD 2015 - Present

● Assist with secretarial and administrative support to the Occupational Health


● Perform data entry support for employee electronic medical records

● Answer phone calls and take complete and detailed messages, or direct calls to the

appropriate personnel

● Display effective verbal and written communication skills

● Maintain confidentiality when working with employee’s personal medical information

and records

● Consistently uphold pleasant and professional interactions with staff and customers

● Assist with scheduling appointments for employees and seek input for urgent scheduling


● Provide copies, printing, faxing, and filing of charts

Staff Manager, Victory Church, New Castle, DE 2011 - Present

● Resolving Office Problem

● Working with deadlines with consistent and proven results

● General Ledger

Operations & Financial Management

Accounting and Payroll Processing Software

Auditing & Reconciliations

Sales & Customer Service

Accounts Payable and Accounts Receivable Expertise

General Ledger Balance

B2B Relations and Account Collections

Proficiency with Microsoft Office

Page 2 Helen Posey

Staff Accountant/Commercial Accounts JSD Management, Inc., Dover, DE –

● General Ledger

● Journal Entry

● Accounts receivable

● Processing Clerk


H&R BLOCK, Newark, DE - Tax Agent/Assistant - 2010

● Prepared various tax returns and researched tax issues

● Responded to both client and government inquiries and conducted research on various

tax matters

● Assisted staff with appointments,visitor registration and with other projects as needed

● Provided auditing services as needed

● Offered exceptional customer service to clients

Financial Analysis /Accountant, ACCOUNTEMPS, Claymont, DE & Philadelphia, PA - - 2001-2010

● Prepared, examined and analyzed accounting records, financial statements and other financial reports to assess accuracy, completeness and conformance to reporting and

procedural standards

● Computed taxes owed and prepared tax returns, ensuring compliance with payment,

reporting and other tax requirements

● Analyzed business operations, trends, costs, revenues, financial commitments and

obligations to project future revenues and expenses or to provide advice

● Established tables of accounts and assigned entries to proper accounts

● Developed, maintained and evaluated budgets and prepared periodic reports that

compared budgeted costs to actual costs

● Verified figures, postings and documents for correct entry, mathematical accuracy and

proper codes

● Operated computers programmed with accounting software to record, store, and

analyze information

● Complied with federal, state and company policies, procedures, and regulations

● Processed debit, credit and total accounts on computer spreadsheets and databases,

using specialized accounting software

● Classified, recorded and summarized numerical and financial data to compile and keep

financial records, using journals and ledgers or computers

● Calculated, prepared and issued bills, invoices, account statements and other financial

statements according to established procedures

● Compiled statistical, financial, accounting or auditing reports and tables


Bachelors of Arts in Accounting, Widener University, Chester, PA Minor: Behavioral Science

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