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Administrative Assistant Manager

Toronto, Ontario, Canada
November 21, 2018

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Danette C. Dantes

Cellphone#: 647-***-****


Professional Summary

Excellent Customer Service and Account Management skills

Strong Communication, Interpersonal and Analytical skills

Knowledgeable in Microsoft Office applications (MS Word, Excel & Outlook), CHRIS (Ceridan Human Resources Information System) & PPIN

Strong Organizational and Planning skills

Detailed and people-oriented

Quick learner and capable of multi-tasking.

Professional Experience

Procurement Support Assistant – Contract

August 2018 – November 2018

Toronto Transit Commission

Supports Senior Contract Administrator in various activities in processing Contracts through data entry of new Awards/Contracts using CMS, SIMS & Focus. Data entry of Invoices, Work Assignment Initiations, Work Assignment Releases, Purchase Order Amendments, posting Certificate of Payment in Sharepoint. Preparing Interim & Final Company Performance Review spreadsheet and letter.

Senior Clerk – Contract

2017 - August 2018

Toronto Transit Commission

Reporting to the Administrative Assistant, the Senior Clerk provides administrative support to the Senior Manager, Manager of Safety, Project Management, Manager of Track & Structure Maintenance within the Subway Infrastructure Department.

Organize meeting using Outlook calendar, attending meetings and distributing meeting minutes.

Process payroll, verifying vacation records for multiple business units.

Maintain incoming correspondence for signatures and proper routing and distribution.

Receive and distribute mail to senior management team.

Provide additional support to the Administrative Assistant as needed.

Provide additional support and coverage to the Administrative Assistant as needed.

Additional related duties as assigned.

Store/HR Administrator

2012 - 2017

HBC Home Outfitters, Concord, Ontario

Accountable to the Store Manager for the efficient and effective administration of the Cash Office, Operation, General Office and sharing HR responsibilities of the business in accordance with the corporate guidelines.

Administered HR functions (job posting, pre-boarding, on-boarding, time & attendance management, payroll, benefits, compensation, training development, prepared on-boarding package for new hire and HR System entries-Ceridan Human Resources Information System)

Assisted the Store Manager in recruitment (reference check & new hire orientation)

Communicated and supported store team with regard to company’s programs and initiatives (Health & Safety, charity fundraising campaigns, system changes, store-wide contest, weekly store promos, etc.)

Ownership of HR and Cash Office audits.

Executed Cash Office responsibilities (POS Register Balancing, General Ledger Processing, Bank Deposit, ordered bills/coins & maintained Cash Office filing).

Filed, recorded, reconciled & validated incoming & outgoing documents in compliance to corporate policy-Product Distribution System.

Resolved problems, complaints and concerns of internal/external customer's satisfaction.

Filed, organized, maintained & shipped documents in compliance to company’s Record Management.

Ordered supplies for the store & office.

Store/HR Administrator

2009 - 2012

HBC Home Outfitters, North York, Ontario

Cash office Associate

2008 - 2009

The Bay - Yorkdale, North York, Ontario

•.Executed Cash Office responsibilities, POS Register Balancing, Bank Deposit, General Ledger Processing, ordered coins/small bills.

Cash Office Associate

2006 - 2008

HBC Designer Depot, Toronto, Ontario

Administered HR responsibilities (CHRIS entries, Attendance Management, Payroll & Benefit Administration)

Filed, organized & maintained associate files.

Assisted Operations/HR manager (scheduled interviews for new applicants, complete reference check prepared letter of offers & onboarding package to candidates and orientation.

Assisted new hires to complete forms - Benefits enrollment.

Reviewed Benefits Enrollment and assisted employees with completion of appropriate documents.

Executed Cash Office responsibilities (POS Register Balancing, General Ledger Processing & Bank Deposit & maintained cash office filing).

Ordered supplies for store & office.

Fitting Room Associate

2005 - 2008

HBC Designer Depot, Toronto, Ontario

Provided excellent customer service to all customers.

Engaged and assisted customer needs to support selling activities.

Handled incoming calls and direct calls in an efficient and professional manner.

Processed newly arrived merchandise before it goes to the sales floor.

Change-In-Price (mark downs) and closing of Plans

Assisted in Visual Merchandising on special projects.


Bachelor of Fine Art major in Industrial Design - University of Santo Tomas, Philippines

Certificate of Completion of Computer Programming - Ateneo de Manila, Philippines

Certificate of Completion of Time Quality Management - Development Academy of the Philippines

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