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Customer Service Administrative Assistant

Location:
Apopka, Florida, United States
Salary:
12
Posted:
November 24, 2018

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Resume:

RAISA KOUTAMONOV

Longwood, FL *****

ac7r9d@r.postjobfree.com 407-***-****

PROFESSIONAL SUMMARY

I am a service-focused, highly skilled Administrative Assistant professional who brings a wealth of experience including secretarial and technical services for managers, project teams and clients.

SUMMARY OF QUALIFICATIONS

Trilingual- English, Hebrew, Russian Executive Level Administrative Experience Calendar Management Executive Level Reporting Office Organization Microsoft Office Detail Orientated Customer Service

WORK EXPERIENCE

CROWE HORWATH COMPANY - Executive Secretary Israel 2013-2016

Calendar management, organizing meetings, complex conferences, cooperating with secretary offices of various companies

Managing administrative work with customers and suppliers, answering phone calls, filing

Dealing with equipment ordering and various orders for the office, responsible for procurement, monitoring e-mail, faxes and petty cash

Translate documents from Hebrew to Russian

IBI INVESTMENT HOUSE BROKERAGE SERVICES- Executive Secretary 2012-2013

Responsible for managing calendars, scheduling meetings, and coordinating for seven executives

Coordinating and organizing board meetings, including equipment, refreshments

Monitoring, and cooperating with other secretary offices and various departments in the company

Cooperation with suppliers, customers and external organizations and authorities: in addition, registrar of pledges and stock exchange

Opening accounts for independent entrepreneurs and corporations

Providing telephone service, respond to customers, call routing, ordering equipment

UNIMED- MEDICAL TOURISM COMPANY 2013 (six month)

The administrative management of the Tel Aviv branch

Issuing price quotes for surgeries, health care programs for treating physicians

Preparation of preliminary schedules of surgery and consultation with physicians

Making appointments for medical tests and consultations

Correspondence and cooperation with doctors and medical institutions

The CRM system data input, opening new customers’ accounts, collecting new products

MENORAH MIVTACHIM INSURANCE COMPANY- Secretary of the VP of Health Issues 2005-2011

Calendar management: coordinating and organizing complex meetings, computerized schedule management

Issuing price quotes for agents in accordance with professional data and the price lists of the company

Coordination, organization and documentation of management meetings including location, equipment, refreshments and monitoring other departments

Cooperation with different departments of the company, including operations department, products and more. Printing documents, preparing presentations

Providing telephone service, customer service, ordering equipment, handling faxes, mail delivery, procurement management and documents scanning

EDUCATION

SEMINOLE STATE COLLEGE OF FLORIDA 2017-Present

ESOL-English

PEDAGOGICAL UNIVERSITY- RUSSIA 1995

Bachelor of Education



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