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Customer Service Medical

Location:
Concord, North Carolina, United States
Posted:
November 24, 2018

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Resume:

July **** - Present

October **** - April ****

September 2000 - October 2003

Tammy 9800 Highway 73 East, Mount Griffin Pleasant, North Carolina 28124 E-mail: ac7r8a@r.postjobfree.com Phone: 704-***-****

Experience ADP, Alpharetta, Georgia

Client Loyalty Specialist

Process payroll for sensitive clients.

Work on special projects, such as the Corporate Escalation Report, and multi-case reports.

Resolve escalated client issues.

Setup clients that have FED ID changes.

Assist Client Service with incoming calls during peak times of the day and year. Work to resolve tax issues for escalated clients.

Assist the amendment team with processing amendments. Work to retain client's businesses by effectively reducing their costs, addressing their concerns, and resolving their issues.

Have knowledge of the general ledger structure, and balancing of transactions. A base knowledge of general journals and reporting.

Direct Pay, Charlotte, North Carolina

Payroll Specialist

Processed payrolls for multiple clients.

Made tax deposits for multiple clients.

I sent the Direct Deposit files to the bank for multiple clients. Administrative tasks such as filing, and answering multi-line phones. Carolina's Medical Center-Northeast,

Concord, North Carolina

CNA

August 1999 - September 2000

May 1998 - August 1999

October 1997 - May 1998

Took patients vital signs, such as blood pressure, temperature, heart rate. Charted patients vital signs, and patient care information. Assisted patients with their daily health needs.

Assisted Nurses with patient care.

Eden Gardens, Concord, North Caroliina

Nurses Aid/ Med Tech

Took patients vital signs, such as blood pressure, temperature, heart rate. Charted patients vital signs, and patient care information. Assisted patients with their daily health needs.

Assisted Nurses with patient care.

Administered daily medications to the patients.

Advantage Payroll Services, Charlotte,

North Carolina

Payroll Specialists

Answered multi-line telephones.

Processing Payrolls

Customer Service

Filing

Training co-workers about payroll processes.

Bryant Electric Supply, Kannapolis, North

Carolina

Secretary

May 1996 - October 1997

May 2014 - Present

August 1993 - May 1994

September 1987 - May 1991

Answering Multi-line phones

Filing

Payroll

Billing

Inventory

Bryant Electric Supply, Hickory, North

Carolina

Secretary

Answering Multi-line phones

Billing

Filing

Assisted with inventory

Education Rowan-Cabarrus Community College,

Salisbury, North Carolina

College Transfer Courses

Cape Fear Community College,

Wilmington, North Carolina

College Transfer Courses

Hickory High School, Hickory, North

Carolina

Diploma

NC Scholars Program Recipient

Skills Processing payrolls

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Processed tax payments

Processed Amendments

Customer Service

Setup client codes for FED ID changes

Handling escalated issues

HR Knowledge

CPP Certified



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