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Management Sales

Location:
Dubai, Dubai, United Arab Emirates
Posted:
November 24, 2018

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Resume:

SAKSHI KAPOOR Express Entry Profile - Administration

D.O.B: 17th September 1986 Job Code - 1241

IELTS SCORE - L - 6.5 R - 6

Email: ac7r7o@r.postjobfree.com W - 6.5 S - 7

(M): +971-*********

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Career Objective:

To work at a well-liked and well-reputed organization and to achieve good progress in my career through all my best knowledge and great effort. I believe that my perseverance and abilities will help me contribute meaningfully to your esteemed organization.

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Key Skills and Attributes:

• Team Player: Successfully completed group work throughout College and for the majority of assignments was required to be working with at least two other people.

• Solution-focused: Skilled in identifying, defining, and resolving network and computing problems creatively.

• Communication skills: Excellent communicator with the ability to clearly understand and impart information. Ability to be tolerant, flexible and to find common language with other team members.

• Efficient and organized: Able to manage information, maintain accurate written and computerized records.

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Work Experience:

Organisation/Place: Union National Bank

Dubai, UAE.

Position: Support Officer

Duration: 15th October 2017 till date

Duties & Responsibilities:

Primary responsible for creation and modification of customer mortgage loan application on CRM system.

Processing end to end Mortgage loan application for the clients.

Pre-screening of mortgage proposal.

Processing Central Board Report, Anti money laundering checks for customer verification.

Follow up for sanctions, offer letter and legal contracts, disbursements and insurance with respective units.

Develop MIS system for customer management and internal communication.

Analyze business information to identify process improvements for increasing business efficiency and effectiveness.

Provide support and maintenance to existing management information systems (MIS).

Generate and distribute management reports in accurate and timely manner.

Organisation/Place: National Bank of Abu Dhabi

Dubai, UAE.

Position: Sales Support Officer

Duration: 12th March 2015 till 8th May 2017

Duties & Responsibilities:

Provide recommendations to update current MIS to improve reporting efficiency and consistency.

Develop MIS system for customer management and internal communication.

Understand customer problems and provide appropriate technical solutions.

Analyze business information to identify process improvements for increasing business efficiency and effectiveness.

Provide customer support and assistance in issue troubleshooting and resolution.

Process Central Board Report for customer verification.

Follow up for sanctions, offer letter and legal contracts, disbursements and insurance with respective units,

Maintain call reports for the team,

Ensure that all possible support is provided to the team in addition to the above

Provide support and maintenance to existing management information systems (MIS).

Generate and distribute management reports in accurate and timely manner.

Initiate trainings for the staff on ad hoc basis.

Organisation/Place: Aseel Finance

Dubai, UAE.

Position: Sales Support

Duration: 15th July 2014 till 27th December 2014

Duties & Responsibilities:

Coordinating between team of 25 direct sales agent of ASEEL FINANCE.

Handling team of SME and Business Credit Cards Loans.

Preparing daily MIS and monthly reports for BDM and internal management.

Checking and sending all documents to Credit Administration Department (CAD) for final disbursement.

Handling rejections and coordinating with direct sales agent and top management on daily basis given by

credit.

Participate in cross-functional meetings to resolve recurring customer issues.

Perform data analysis for generating reports on periodic basis.

Develops MIS documentation to allow for smooth operations and easy system maintenance.

Organisation/Place: Jashanmal National Company LLC

Dubai, UAE.

Position: Administration Assistant

Duration: 13th May 2012 till 11th July 2013

Duties & Responsibilities:

Managing data for local and overseas Publishers.

Data creation, updating and deletion for new and existing titles for books in Oracle.

Creation of purchase order and sending for payment clearance.

Coordinating with the chain of multiple stores for books movement.

Working as a coordinator between Gardner’s UK and Jashanmal UAE outlets for specific customers’ orders.

Providing progress reports to the Top and Middle Management on demand.

Managing the benchmark (titles existing in the respective outlets) of CARREFOUR, SPINNEYS, BORDERS, HYPERPANDA and GEANT.

Co-ordinations with the Merchandisers in the outlets for the smooth operations. Following up all the tasks.

Develop MIS system for customer management and internal communication.

Organisation/Place: IL&FS Cluster Development Initiative Limited.

Delhi, INDIA.

Position: Consultant

Duration: 3rd January 2011 till 23rd September 2011

Duties & Responsibilities:

Handling Data for Apparel, Leather, Services, Engineering, Construction and other State Specific Projects.

Providing Monthly and Quarterly Reports to National Institute of Rural Development (NIRD) and Ministry of Rural Development (MoRD).

Providing assistance to regional MIS team for uploading and maintaining data on Regular basis.

Creating Industry Partners, Training Center Codes and Placement Partners on the respective websites as per the request received from regional teams.

Develop MIS system for customer management and internal communication.

Checking the data for trainee duplicates and also correcting the same if there is any deviation from the actual and informing the regional team accordingly.

Providing the information to the top and middle management as per their requirement. Also providing the information to the State Govt. as per the requirements.

Organisation/Place: TDI Infrastructure limited.

Delhi, INDIA.

Position: MIS Executive

Duration: 12th November 2009 till 31st December 2010

Duties & Responsibilities:

Handling Data for Plots, Flats, Villas, and Floors running under multiple projects.

Providing Analytical reports to middle management for performance analysis.

Providing progress reports to Top and Middle Management on Daily, Weekly, Monthly and Quarterly Basis.

Ensuring timely submission of the MIS and reports required by departments like, Auditing, Accounting, Stock, Total Amount received for the Pending Dues.

Provide customer support and assistance in issue troubleshooting and resolution.

Provide support and maintenance to existing management information systems (MIS).

Organisation/Place: HDFC Bank Limited.

Delhi, INDIA.

Position: Jr. Officer

Duration: 23rd October 2008 till 11th November 2009

Duties & Responsibilities:

Coordinate between a set of 9 Branches of HDFC Bank and Bank House (Corporate Office).

Calling Branches for old & new data of Accounts and others products.

Preparing daily MIS and weekly trackers emailing to all seniors and Bank House.

Generate both periodic and ad hoc reports as needed.

Maintenance of Complaints & suggestions.

Data Extraction, Transformation for the Branches for enhanced Decision-making.

Maintained & updating of records on regular basis.

Provide strong reporting and analytical information support to management team.

Understand customer problems and provide appropriate technical solutions.

Education:

Management Information Systems – GNIIT 2005 – 2009

National institute of information technology (niit)

Masters in commerce 2008 -2011

IGNOU

Bachelor of Commerce 2004 –2007

University of Delhi, India

O’level 2004 – 2005

DOEACC

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Interests

• Keeping up with new advances in technology

• Listening Music

• Surfing Internet



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