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Customer Service Assistant

Mississauga, Ontario, Canada
$22 per hour
November 24, 2018

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Mississauga, Ontario


Contact: 647-***-****


Exploring career opportunities where I can utilize my skills and education.


Bachelors in Actuarial Science and Risk Management

University Of Karachi, Pakistan

January 2014 to December 2017

Related coursework

Financial Management, Actuarial Modeling, Investment Analysis and Portfolio Management, Management Information Systems,

Skills & Highlights

Excellent analytical, time-management, and problem-solving skills

Experienced in researching, retrieving, and organizing business data and preparing reports

Superb written and oral communication, and interpersonal skills

Proficiency with MS Office applications including Word, Excel, Powerpoint, etc.

Was promoted from a role of teacher’s assistant to a full time teacher within a month of joining.

Work Experience

Customer Representative/Assistant

Network Tailor and Cleaners, Scarborough

August 2018 - present

Assist customers to the fitting room and handing over their clothings back.

Picking up the phone to assist customers on the phone

Operate cash register when customers pay for their products, manage records of daily inventory totals and check balances

Assisted shop manager in maintaining reports.

Unpacking the boxes for the tailor and set up her equipment’s.

Customer Service Representative (Intern)

Sindh Bank, Pakistan

June 2017 - July 2017

Greeted bank customers upon entry and assist them in whatever they need.

Assisted customers in opening checking or savings accounts.

Meet with new bank customers to explain all the services and features the bank has to offer

Place phone calls to current bank customers regarding account changes or suggested options

Primary School Teacher

Sadequain Grammar School, Pakistan

January 2014 - October 2014

Conducted daily classroom observations, assessments and curriculum implementations in a Kindergarten setting of 25 children as a lead classroom educator.

Participated in parent-teacher conferences, daily communications, progress monitoring and progress reports.

Established and maintained a positive and respectful classroom culture with effective behavior management practices and classroom organization.

Performed a leading role in organizing and hosting school events and functions.

Awards and Accolades

Obtained certification after completion of Advanced Ms. Excel course.

Actively participated in organizing educational seminars and other events in university.

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