Rajdhir Guleria

Ph. 854-***-****

Email: ac7r3i@r.postjobfree.com

Working profile

Having more than 17 years of working experience in different vertical like sales, service, marketing & more than 10 years of experience in trainings (product & soft skill training). Also having good experience of retail sales in electronics. I am a learner so is always eager to learn anything which attracts me. I am a polite personality with good team handling skills and open to any kind of team support. I see barriers not as full stop but as a challenge to handle them intelligently.

Career Objective

To continuously keep learning and make sincere efforts towards fulfilling organizational goals, creating a learning environment in the organization and to challenge myself to complete the given task/ project within the timeline and continuously grow with the organization.

Skills

Delivered a comprehensive multi-level training programs for all parts of sales organization (sales staff, store demonstrators, Service team and dealers distributor) across branches and regional level.

Effectively handle obstacles during CBT trainings and FBT trainings

Team handling team management

Managing assessment of training effectiveness to continually improve

Perform training on soft skills like personality development, personal grooming, customer handling, communication skills etc.

Done product trainings for Consumer Electronics, Home Appliances

Done product trainings & sales training for educational Institutes

Done trainings on soft skills & communications

Designed various methods of trainings for far away team member like wats app training and PBT

(phone based training)

Self motivator & develop methods for motivation & use during trainings to the audience

Collaboratively performed in dealer/ distributor meets with marketing & sales team to assure proper communication on product guidance and technical feature focused sales

Having good knowledge of retail sales (has worked as store manager and giving trainings in the segment also)

Knowledge of NLP programming

o (Attended 2 days training session on NLP programming)

Easy connect with the audience

Good knowledge of MS-office & computers

Knowledge of computer Hardware & Software

Experiences

1. Videocon Industries Ltd. working as product trainer since Oct’2015 to till date

Training calendar

Content creation

o Fundamental

o Series Models

o Latest Technology

o Competition Comparison

o Nomenclature

Execution

o CBT at branch office

o Flash training at branch office

o FBT for ISD at store

o Floor training for dealer staff at store

Evaluation (ISD & Sales)

o FBT execution

o Achievement based

o Product knowledge

o Competition feedback

o Market feedback

o New initiative

Feedback

o Training feedback to Sales Head, RM, BM, regional HR & Corporate team. o Attendance & test score just after the training session for Sales & ISD. o Evaluation of Sales & ISD to Corporate training team. o Daily report to corporate training team

Business Analysis

o Branch Mapping

o Outlet mapping

o ISD Mapping

o Market feedback

2. Institute of Computers and Finance Courses worked as Centre Manager from Nov’2013 to sept’2015

Managing all the activities of the centre and sales target monitoring o Sales training to sales team and business generation o Sales tracking to help team better understand the business revenue and achieving targets upto 110%

o Training to soft skills and PDP to students batch wise o Organizing & managing all sales marketing activities o Training on computers & latest Technologies to students o Training to soft skills and PDP to the students

o Learning Centre Budgeting

o Team management & Business generation

Additional responsibility of franchise management, o Opening new franchise centres – achieved 8 centre openings o Support operational activities and sales target achievement o Motivation training all team member of the centre, o Sales training to sales team for business generation, o Counseling trainings to counselors of various centres o Conducting TTT for trainers on computer hardware & latest Technologies o Training to soft skills and PDP to the executives of main centre as well as sub-fra centres, o Creating marketing activities for business development to franchisee centres, o Taking care of certifications of all student

3. Tech Solutions Dharamshala working as freelance from oct’2007 to Oct’2013 1. IT Store & Cunsultancy

Plan and budget monthly marketing activities,

Business generation from various organizations,

Plan & provide consultancy on technologies like

o Developing IT infrastructure,

o Providing equipments,

o Setting up Computer Labs,

o Providing trainings on technology and troubleshooting of computers o Given technical support to different organizations and clients, o Trained staff of different organizations for computer application (word, excel, PowerPoint, internet),

Managing inventory of the store

Managing internal activities of the store

Managing Stock Placement

Managing after sales services to the customer

2. Franchisee Centre – Institute of Computers & Finance Executive

Managing Centre Activities Operations)

o Centre Budgeting & Inventory (courseware & others) o Sales training to sales team and business generation o Sales tracking & business generation

o Training to soft skills and PDP to students batch wise o Organizing & managing all marketing activities

o Training on computers & latest Technologies to students o Training to soft skills and PDP to the students

o Managing all student Certifications

Marketing Activities

o Marketing Budgeting

o Plan, Design & Execute Marketing Activities with the team

Newspaper Advertisement

Leaflet/ Banners/ Poster Activities

Canopy Placements

Colony Camps

Business Generation

o Admissions for long term courses

o Admissions for short term courses

4. ABC Infotech pvt. ltd. From july’2005 to sept’2007 Retail Store manager

Plan and budget monthly marketing activities,

Business development for the company,

Performed training to students on computer hardware technologies,

Perform after sales support to different clients with help of IBM and HP

Managing inventory of the store

Managing internal activities of the store

Managing Stock Placement

Managing after sales services to the customer

5. NIIT Dharamshala/ NIIT@school

Worked from year june’2003 to june’ 2005 as Sr. Marketing Executive

Designing marketing leaflets/ posters/ banner/ kiosks etc.

Performed different marketing activities for business development like o Effective planning for placement of banners and poster with market team o Effectively placing the marketing materials like leaflets/ posters/ newspaper inserts etc. in the market

o Planning & Organizing colony camps/ canopy placements/ kiosks outside the public gathering areas like colleges/ schools/ markets etc. o Making presentations for students for colleges and schools.

Given Trainings on Computer Basics (NIIT@school) o Project based skill up-gradation trainings to various organization govt./ private o Project based skill up-gradation training on computer trouble shooting to various org.

Carried on sales trainings

o Sales trainings to new hire/ junior staff/ franchisee staff. o Counseling trainings to counselors new hire/ franchisee staff 6. NIIT Dharamshala

Worked from year may’2000 to June’ 2003 as Business Development Executive

Generated business for the organization

o Student/ parents counseling for career planning/ making them understand about the reputation of the organization.

o Making admissions to various courses

o Making presentations for students for colleges and schools.

Executing marketing activities like leaflets/ posters/ banner/ kiosks etc.

Performed different marketing activities for business development like o Effectively placing the marketing materials like leaflets/ posters/ newspaper inserts etc. in the market

o Effective placement of banners and poster with market team o Organizing colony camps/ canopy placements/ kiosks outside the public gathering areas like colleges/ schools/ markets etc.

Educational qualification

Pursuing MBA in Marketing Management from Mewar University

B.Sc – Information Technology from Global Open University – Nagaland

12th (Vocational subject Computer Applications)

GSSS – Dharamshala (Himachal Pradesh Board of School Education)

10th CBSE from Assam Rifles Public School – Shillong (Meghalaya) Professional Qualification

Pursuing Certified Training & Development Manager – Vskills

Advance Diploma in Network Centre (ANC) from NIIT Area’s of Interest

Everyday learning of new Technologies & techniques which can help in self development,

Share my knowledge through trainings and workshops. Hobbies

Reading books

Watching shows on latest trends/ gadgets/ technologies/ cars & bikes/ CNBC awaz/ Zee bussiness

Personal information

Father’s Name : Sh. J. S. Guleria

Date of birth : 25/12/1978

Gender : Male

Languages : English, Hindi, Punjabi

Marital Status : Married

Nationality : Indian

Address : Vill & P.O – Rakh, Teh – Palampur, Distt – Kangra (H.P) References :

ICFC Dharamshala : Mr. Balwinder Chawla (fra. Manager):- 921-***-**** Videocon Industries Ltd: Mr. Deepak Mehra (Training head):- 931*******

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