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Customer Service Assistant

Arlington, TX
November 19, 2018

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**** ******* ** • Arlington, TX ****0 • 817-***-****


Recent college graduate with a Bachelor in Communication and a minor in business. Experienced administrative professional with a background in customer service. EDUCATION

Abilene Christian University 2014 - 2018

Bachelor of Communication, Minor in Business, 3.67 cumulative GPA PROFESSIONAL EXPERIENCE

Abilene Christian University Abilene, TX

Veteran's Certification Officer and Transfer Credit Coordinator August 2018 - Present

• Create and maintain the Department of Veteran Affairs, VA, standards of student records

• Ensure benefits are paid properly to students

• Serve as a liaison for the students receiving VA benefits and the VA

• Update the transfer catalog for Abilene Christian University Assistant Administrative Coordinator Jan 2017 - March 2018

• Collaborated with staff members to review past five years of enrollment in the department

• Managed and compiled skills-based assessments for TCSIT, Texas Christian Schools Interscholastic Tournament

• Engaged with faculty and staff weekly regarding departmental needs Research Assistant March - May 2015

• Assisted Dr. Doug Mendenhall in research on Superbowl Study published in the International Journal of Sport

• Served as a liaison between lead researcher and students involved in study

• Filtered student data to ensure relevance to research Palm Beach Tan Abilene, TX

Shift Leader and Key Holder 2016 - Present

• Manage cash register, deposits, and all customer transactions

• Responsible for all opening and closing procedures for the store

• Assist customer needs and satisfaction

Nova Landscape Group

Summer Intern May - Aug 2015

• Created landscape proposals from $250,000 to 1,000,000

• Utilized QuickBooks and iSqFt Estimating tool

• Co-managed landscape maintenance at UT at Dallas

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