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Manager Quality

Buena Park, California, United States
November 18, 2018

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David M. Factor Sr.

***** ******* ****., ** ******, CA 90638 • 562-***-**** •

Management Executive

Quality Control & Assurance • Safety Compliance • Lean Manufacturing

Project Management • HazMat Management • Troubleshooting • Budgeting


Offer demonstrated success in plant operations leadership including production, continuous improvement, P&L management, quality management, internal & external audits, purchasing, and vendor relations.

Highly skilled at implementing lean/Six Sigma processes to maximize product quality, cost containment, revenue growth, scrap reduction, and profitability.

Considerable strengths in troubleshooting, trend analysis, forecasting, project management, and fostering cohesive efforts with key stakeholders, both internally and externally.

Extensive talents in hiring, training, scheduling, empowering, and leading staff to accomplish or exceed production and performance goals in alignment with budgetary, timeline, and quality criteria.

Adept at preparing reports for upper management to track progress and monitor achievement of goals and key performance indicators (KPIs).

Extremely well-versed in interdepartmental collaboration, budget administration, safety compliance, root cause analysis, and interfacing with personnel from diverse cultural backgrounds.

Skilled at implementing swift and strategic changes to meet technical, quality, schedule, cost, production, and other critical objectives.

Able to anticipate and promptly resolve problems to avoid negative impact on operations, quality, and cost.

Professional Experience

Viavi Solutions, Commerce, CA, 2007 to 2018

Quality Manager

Regulated all aspects of quality functions while directing personal across Purchasing, Document Control, and Calibration departments.

Streamlined manufacturing processes through numerous Kaizen events and Lean methodology.

Diligently enforced regulatory compliance, guided ISO 2008 recertification audits, and traveled nationwide to audit suppliers’ quality management systems.

Systematically conducted hazard analysis including identifying critical control points, recognizing process limitations, writing and monitoring procedures, executing CAR / PAR actions, and validating procedures.

Achieved peak levels of customer satisfaction by completing REACH/RoHS environmental testing, data analysis, and material composition reporting.

Shepherded hazardous waste program encompassing textile management, contingency plans, HAZWOPER training, and LA County Fire CERS (California Environmental Reporting System).

Revamped plant layout by developing work cells which expedited manufacturing turnaround time by 37%.

Established first article inspection (FAI) criteria which lowered waste by 22%.

Formulated detailed quality plans for manufacturing to successfully meet customer requirements.

Slashed customer complaints to less than 0.5% of total job throughputs and achieved aggressive goal of responding to complaints within 48 hours.

Effectively authored SOPs and quarterly business review to be presented to regional directors.

Controlled ISO audit compliance and recertification process to result in zero findings.

Continued …

David Factor – Page 2 of 2

Professional Experience continued …

Pechiney / Alcan Medical Packaging, 1991 to 2007

Engineering / Maintenance Manager 2003 to 2007

Steadily advanced through a series of promotions to direct team of six in maintenance of 93K sq. ft. building comprising 25 printing, slitting, and converting machines.

Persuasively negotiated vendor pricing and contracts to control costs and ensure budget compliance.

Configured, modified, and repaired equipment, and methodically managed initial ISO 1400 certification and re-certifications.

Orchestrated multiple corporate plant initiatives and directives including outside contractor management, slip and fall hazards, working at height, arc flash, lockout/tagout, and energy-efficient plant lighting

As integral member of Safety Steering Committee, proactively introduced production equipment safety controls to fortify OSHA compliance.

Conceptualized, planned, and coordinated ongoing continuous improvement including Green Belt, Kaizen, and 5S projects.

Actively participated in customer audits and safety audits to meet or exceed rigorous requirements for safety and quality.

Directly supported human resource activities by approving payroll and handling vacation scheduling to ensure budget adherence and adequate staff coverage, crucial to achieving production goals.

Maintenance Manager, Pechiney Plastic Packaging Med Flex Division 2001 to 2003

Helmed full-scope department operations including daily MP2 maintenance tasks, quality-related root cause investigations, equipment troubleshooting and repairs, vendor/contract negotiations, safety management, and continuous improvement.

Trained, mentored, motivated, and directed team of six with added HR responsibilities such as interviewing, hiring, and payroll (time & attendance) verification.

Project-managed plant’s conversion to new equipment and smooth relocation of assets following acquisition of competitor.

Plant Manager, Pechiney Plastic Packaging / Kenpak Converting 1991 to 2000

Played a pivotal role in ensuring seamless plant operations and high morale among 150 employees across three shifts during acquisition by Pechiney.

In role as continuous improvement leader, constantly sought new methods to bolster efficiency, reduce waste, lower expenses, tighten budget compliance, and optimize quality output.

Performed P&L reporting and presented weekly status reports to CEO.

Managed HR tasks spanning interviewing, hiring, training, evaluations, and performance management.

Acquired US Patent #5551781 for Sterilizer Container and Method of Fabrication.

Manufacturing Supervisor, Kenpak Converting 1978 to 1990

Scheduled daily production and staff of 150 employees across three shifts

Training & Certifications

SPC Training – SPCC

Lean Six Sigma Greenbelt – Alcan Aluminum

Quality 101 – ASQ

California Hazardous Waste – Environmental Resource Center

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