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Management Case

Clovis, California, 93612, United States
November 18, 2018

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*** *. ****** # * ******, Ca. ***12 Cell: (559)

Objective: Office Assistant

Skills & Qualifications:

Typing 45 w.p.m Data entry

A/P & A/R Multi telephone lines

Customer Service Skills Bilingual (Spanish)

Operate Office Equipment Microsoft Office experience


Major: Social Work Fresno State University, Fresno, CA

Major: Human Services Fresno City College, Fresno, CA

Work Experience:

Fresno City College 01/10-10/16 Fresno, CA

Student / Office Assistant

Scheduled Appointments

Answered phones

Processed student orders

Data entry

Nelson Staffing 11/10-1/10 Fresno, CA

Merchandising Clerk

●Reset merchandise,stock, clean

●Follow schematics to display merchandise

Turning Point _ 09/09 Fresno, CA

Administrative Assistant/ Billing Clerk

●Accounts Payable/Accounts Receivable

●Billing, filing medical records, answer phones

Select Staffing / Electronic Recyclers _ 03/09-04/09 Fresno, CA

Shipping and Receiving Clerk

●Reviewed shipments, verified weight through scales, created labels using computer for identification.

●Worked directly with customers, processed and created invoices for customers

Health Comp Administrators 12/06-03/08 Fresno, CA

Customer Service Representative

●Protected the security of medical records to ensure that confidentiality is maintained.

●Reviewed records for completeness, accuracy and compliance with regulations.

●Released information to persons and agencies according to regulations.

●Planned, developed, maintained and operated a variety of health record indexes and stored and retrieved systems to collect, classify, store and analyze information.

●Entered data, such as demographic characteristics, history and extent of disease, diagnostic procedures and treatment into computer.

●Compiled and maintained patients’ medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts.

Weir Flowway Pumps, Inc. 11/94-03/06 Fresno, CA

Office Manager

●Communicated with customers, employees, and other individuals to answer questions, disseminated or explained information, took orders, and addressed complaints.

●Answered telephones, directed calls, and took messages.

●Compiled, copied, sorted, and filed records of office activities, business transactions.

●Completed and mailed bills, contracts, policies, invoices, or checks.

●Operated office machines, such as photocopiers, scanners, facsimile machines, voice mail systems.

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