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Customer Service Representative

Location:
Deer Park, New York, United States
Posted:
November 18, 2018

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Resume:

OBJECTIVE

Seeking a full-time position that will utilize my outstanding communication skills and years of experience in customer care.

SKILLS & ABILITIES

Foreign language- speak and write in fluent Spanish

Proficient in Microsoft Office

Excellent written and verbal communication skills

Dependable

Well organized

Desire to learn and succeed

Able to balance workloads efficiently

Computer literate and Internet savvy

Ability to maintain strict levels of confidentiality in handling sensitive information

Attentive to detail

Eager and fast learner

Ability to work under pressure

Decision making

Time management

Self-motivation

Conflict resolution

Leadership

Adaptability

Teamwork

Creativity

NY State licensed Wildlife Rehabilitator

EXPERIENCE

Customer Service Representative, SYKES

Remote, work from home, call center.

October 2018- Current

Cashier, Duane Reade

Running cash register and lotto drawer, as well as all customer service inquiries. Occasional stocking of shelves.

Cashier, Handy Pantry January 2005- August 2005

Running cash register and lotto drawer, in addition to all customer service. Cleaning and maintaining coffee bar and produce aisles.

Secretary/File person, Dr. Zeinab Fath-el Bab June 2002- December 2004

Answering phones, filing lab reports/results in patients’ charts, pulling charts for upcoming appointments, cleaning exam rooms, and assisting office biller.

November 2006- March 2007

EDUCATION

Associates Degree in Human Services, Brentwood, NY, Suffolk County Community College

September 2018- Current

High School Diploma, Deer Park, Wilson Tech- Eastern Suffolk BOCES

August 2017



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