Resume

Sign in

Customer Service Front Desk

Location:
Nigeria
Salary:
70,000
Posted:
November 21, 2018

Contact this candidate

Resume:

AMAKA CYNTHIA

METU

EDUCATION:

Federal University of Technology, Owerri - Bsc. Biochemistry 2008-2014

Second Class Honour

Federal Government College, Owerri – NECO 2000-2006

Senior Secondary School certificate (SSCE)

Gloryland college, Lagos – WAEC 2007

Senior Secondary School certificate (SSCE)

WORK EXPERIENCE:

Sabi micro finance bank –Customer service/ marketing 2018

69 ogunlana drive, masha, surulere lagos. Nigeria

Job Description:

marketing

customer service

Reconcilation and record keeping

E-MEKS cleaners – front desk JAN 2017- feb. 2018

(lawanson surulere lagos state)

Job Description:

Attending to the needs of the clients.

Checking mails and handling phone calls

Typing and keeping of documents

Iroko TV - Customer Offline Agent/service executive Jun. 2016 – Jan. 2017 (Anthony Village, Lagos State)(Contract)

Job Description:

Attending to the needs of the clients.

Checking mails and handling phone calls

Typing and keeping of documents

Registering of customers on the Iroko TV platform .

Army Children School III - Assistant Class Teacher (NYSC) May 2015 – April 2016 (103, Battalion Gariki, Enugu State)

Job Description

Responsible for teaching subject content and helping to mould the young minds entrusted into the care of the school.

Taught all primary School subjects to over 40 school pupils.

I succeeded and increase the pass rate for my pupil to over 50% in their terminal exams.

I organized a personality and career development seminar to guide my student on choice of career path

I provided an after school hours tutoring program in order to help my students embed hard work and perseverance into their day to day activities.

Tim Omesi & Properties – Receptionist feb. 2014 – April 2015

Job Description:

Attending to the needs of d clients.

Checking mails and handling phone calls

Typing and keeping of documents.

Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

Directs visitors by maintaining employee and department directories; giving instructions.

Maintains security by following procedures; monitoring logbook; issuing visitor badges.

Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.

Iroko TV - Off line Customer Service Agent (Contract) June. 2010 – Dec. 2010

Leisure Mall, Surulere Lagos

Job description:

Generate sales leads

Registering of customers on the Iroko TV platform offline

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships of trust through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

SKILLS: INTERESTS:

Team work Reading

Excellent communication skills. Writing

Fluent in written and spoken English



Contact this candidate