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Administrative Assistant Executive

Cincinnati, Ohio, United States
November 20, 2018

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Aletha A. Helm

**** ********** *****

Cincinnati, Ohio 45231

(Cell) 404-***-**** (Home) 513-***-****



Human Resources Administrator and Executive Administrative Assistant with more than 22 years administration experience. Past MBA Representative for UC Graduate Programs. Previous liaison assisting with the 14 billion dollar buy-back program for Volkswagen of America. Assisted the Senior Pastor and the Executive Pastor of a 2,000+ member church. Previously assisted the SVP of HR for Georgia-Pacific (GP). Assistant to the EVP and several VP’s for the Ritz-Carlton Hotel Corporate. Assisted the EVP and VP of a major banking institution in Atlanta. Additional responsibilities in Human Resource functions include payroll, payroll deductions, taxes, accounting and background checks. Diverse background, coupled with excellent interpersonal and communication skills in relation to both corporate executives and field employees. Computer skills include i.e. Word, PowerPoint, Outlook, Microsoft Publisher, Excel, and both ACS/FileNet Databases Additional programs include Adobe, WebEx and Video Conferencing, Ellucian, ADP and QuickBooks.


UNITED TALENT STAFFING SERVICES, Charleston, WV February 2018 – Present

Currently signed up with this agency, but not on assignment

University of Charleston (Contract/Temp Position) February 2018 – June 2018

Previously worked as the MBA Recruiter/Representative using Recruiter and Online Marketing tools

Contacted applicants, inquiries and prospects for the MBA programs that UC currently has to offer

Managed the Online Marketing and Ellucian Recruiter databases to update information and supporting documentation

Prepared current files for review in preparation for a personal interview with the director of the program and advisory board

Managed Career Fair participation per invitation, in-state and out-of-state

VOLKSWAGEN OF AMERICA, South Charleston, WV October 2016 – June 2017

TDI Settlement Specialist (Contract/Temp Position)

Scheduled and received all buyback customers for the VW lawsuit and buy-back settlement program

Distributed close to 5MM for the Charleston customers and surrounding areas

Close out all appointments and handled all documentation for appointments for customers

Kept statistical information for replacement vehicles

Trained all incoming Specialists and Floaters for the Buyback Program to include Huntington and Parkersburg

NEW COVENANT CHRISTIAN MINISTRIES, Lithonia, GA January 2015 – July 2016

Executive Assistant/Administrative Assistant (Front Office)

Oversaw the maintenance of standard operating procedures and ministry methods

Served as church purchasing agent, process approved requisitions and purchase orders

Very organized and flexible. Very service oriented

Prepared and maintained procedure manuals to assist paid and volunteer staff in interfacing with practices

Organized, structured and completed special projects required by the Senior and Executive Pastors

Handled all transactions pertaining to appointments and telephone calls, including counseling and business

Served as staff liaison for all major events and departments. Very organized and flexible. Very service oriented.

Collected, input and maintained service attendance statistics, giving records, membership and altar responses

Managed and maintained church database (ACS Technologies)

Coordinated church scheduling to avoid conflicts with events and calendars

Problem solving with recommendations for resolution, information gathering, reporting

High discretion used in day-to-day operations, records and interaction with members and general calls

GEORGIA-PACIFIC CORPORATION, Atlanta, Georgia January 2005 – August 2014

H/R Administrator

Assisted the VP of Labor Relations along with (8) Managers

Assisted the Negotiators/Mediators with Negotiations Arbitrations, Mediations, etc.

Annual budget and monthly tracking of expenditures. Expense accounts, managed travel and conferences (in-house)

Managed R. C. Simpson Arbitration Panels. FileNet Project Manager / RIM/Retention Manager for official and non-business documents

Corporate Drug Test Coordinator/ Executive Administrator (Georgia-Pacific)

Developed, Coordinated and Managed the Corporate Drug Test Program for over 30,000 ee’s

Managed all Negotiation contracts (final word and PDF versions).Managed Post-Bargaining checklists

Managed P-Card reconciliations and TEA Accounts. Managed Annual budget and monthly tracking of expenditures

Reconciled Expense accounts, managed travel, hotels, transportation and conferences

Executive Assistant/ Drug Testing Assistant (Georgia-Pacific)

Assisted the VP of Labor Relations. Interim assistant to the SVP of Human Resources and LMS Director

Assisted the Corporate Drug Test Manager/Director

Reconciled Expense accounts, managed travel and conferences. Set up weekly, monthly and quarterly meetings

THE BANKERS BANK, Atlanta, Georgia Sept 2003 – March 2005

Executive Administrative Assistant

Assisted the Executive VP of Commercial Banking and Assisted the Senior VP, Chief Credit Officer

Managed Quarterly Board Meetings. Managed financial reporting and expense accounts

Reconciliations of expense accounts and monthly credit card statements

Responsible for calendar, phones, faxes, copying and day-to-day general office duties

Managed and negotiated travel arrangements (hotel, conferences, car, etc.)

THE RITZ-CARLTON HOTEL (Corporate Office) Atlanta, Georgia August 1997 – June 2003

Executive Administrative Assistant

Assisted the VP and Corporate Chef of the Food & Beverage Division

Coordinated Food & Beverage standards and basics for 52 hotels. Developed key processes for the F&B division

Set up Talent Plus interviews/Project Management

Developed leadership database for all future F&B Culinary leaders and hotel employees

Established key processes for consistent quality of service

Assisted the VP of Rooms as well as the Director of Residences. Applicant pre-screening for Talent Plus interviews. Developed procedures for field employees’ development and training. Office Manager in absence of upper management.

Streamlined standards and basics for the Rooms Division

Project/Management/Developed database for Room Executive Leaders

Developed and instituted audits for non-compliance items for rooms

Assisted the Corporate Steering Committee EVP in the Private Club and Golf Divisions. Coordinator and liaison between the Corporate Office and club employees. Coordinated benefits, leaves of absences, and projects for field reports using Excel, Word, Office and PowerPoint.

Set up coordination of all aspects of this newly created division. Coordinated new employee orientations

Approved all expense reimbursements for VP and General Managers

Initiated accounting procedures for corporate charge accounts/monthly reconciliations

Assisted the Corporate Director of Retail and the Corporate Director of Spas. Corporate coordinator and liaison to all Retail Mangers and Spa Managers for over 40 hotels in the absence of respective directors.

Set up regional spa audits with secret shoppers

Coordinated regional retail meetings for new products. Compiled, edited and coordinated distribution of the annual Catalog

Approved all reports for weekly expenses/Cross-functional team member

Previously worked in 2 banking institutions and several temp jobs in the surrounding Atlanta area include accounting, payroll, payroll deductions (garnishments and child support). Also prior employment for a gas and oil company with 5 years accounting experience specifically in A/R. Some A/P cross-training.

EDUCATION: University of Charleston; completed all courses for MSHR degree

West Virginia State College, BS Finance & Management,

Marshall University, BA Music Education, 3 years of study

PROFESSIONAL DEVELOPMENT: Kronos and Cognos Applications, MBM® Principles, Careful Communications, Respectful Workplace (Georgia-Pacific). Leadership Development Skills (Ritz-Carlton), Business Writing, AMA Management Training, ACS Database Program.

HONORS/COMMUNITY SERVICE: “5 Star: Employee (The Ritz-Carlton), Who’s Who (University of Charleston) Community Service Award (Eastern American Energy), JA Volunteer (Atlanta Junior Achievement), Hope Atlanta Banking Program, Volunteer and GP Buddy (Math Tutor) and Junior Achievement (Charleston).

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