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Customer Service executive / receptionist

Location:
Doha, Doha, Qatar
Salary:
4000
Posted:
November 20, 2018

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Resume:

MANOJ RAI SUNUWAR

+974-****-****

ac7q4l@r.postjobfree.com

OBJECTIVES

Committed and result oriented individual, seeking a challenging role in career. Bringing profound knowledge of retail sales strategies and exceptional customer interaction skills in order to bring new business and retain customer’s loyalty.

PROMINENT ATTRIBUTES

● 6Years experience in Indoor Sales and comprehensive support to higher management.

● Organized and result oriented.

● Charismatic and possessing professional customer service skills. PROFESSIONAL EXPERIENCES

BHATBHATENI SUPER STORE Kathmandu, Nepal

Salesman 2010 Jan - 2011 Jan

● Merchandising (FIFO) and controlling quality of stock.

● Communicate succinctly & Tie daily activities to quota achievement

● Exceptional verbal and written communication

● Reliable and effective closing methods

● Highly motivated self-starter

● Proficient with POS systems, e-commerce software, and handheld retail devices

● Excellent networking skills

● Achieving given sales target

DUBAI FLY EMIRATES UAE, Dubai

AATL (Aircraft appearance team leader) 2011 Apr - 2012 May CARREFOUR HYPERMARKET Saudi Arabia, Jeddah

Sales supervisor 2012 July - 2013 Nov

● Merchandising (FIFO) and controlling quality of stock.

● Inventory support.

● Strong communication & customer service excellence.

● Controlling the product shelve labels (prices)

● Demonstrate subject matter expertise

● Achieving given sales target monthly basis

● Ordering n receiving goods and display as given planogram.

● Agreeing sales, prices, contracts and payments

● Meeting sales targets

● Promoting new products and any special deals

● Advising customers about delivery schedules and after-sales service

● Recording orders and sending details to the sales office

● Giving feedback on sales trends

QUALITY HYPERMARKET Doha (Qatar)2015JAN

Salesman cum Cashier, Customer Service executive

Assisted and trained cashiers in sales techniques, providing excellent customer service, problem solving and daily cash balancing operations

Prepared cashier, operations and revenue reports

Assisted in balancing cash drawers and store safe

Assisted with daily store opening and closing procedures

Evaluates daily performance of cashiers and delivers documented coaching observations.

Handled voids, returns, cash in/cash out, coupon sales

Assisted with store inventory process

Answered phones and transferred calls to appropriate personnel

Keep records of customer interactions and transaction and follow up on customer interactions

Communicate and coordinate with internal department

Knowledge of administrative procedures

EDUCATION AND ADDITIONAL QUALIFICATIONS

School Leaving Certificate Graduate.

Attained training for sale technique.

Proficient with MS-OFFICE.

PERSONAL STATEMENTS

I am a person with great passion for this discipline and I am also well equipped with desired personal qualities as asset to your organization. I have an experience in sales associate, sales supervisor, cashier,cashier head and customer service executive. I am confident that I can coordinate the overall functioning of the department. And I do believe that my experience and talents will help me derive the best results in your organization. PERSONAL DETAILS

Date of Birth : 05-03-1991

Gender : Male

Language Proficiency : English, Hindi, Arabic

Marital Status : Single

Nationality : Nepali

Passport# : 4700536

“ I hereby certify that the above information is true and correct to the best of my knowledge and belief. “

Manoj Rai Sunuwar

well as academic excellence. With an excellent work experience and good analytical skill and logic, I would be an

+2 Orient college



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