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Medical Manager

Mississauga, ON, Canada
November 20, 2018

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Muhammad Saeed Akhtar

**** ******* ****** *****, ***********,L5L3M9,Ontario,Canada

Phone number: 647-***-****

Professional strength

Adaptable leadership qualities having familiarity with the integration of new healthcare delivery system, restructuring of work in a challenging and sophisticated regulatory environment, Demonstrated ability and agility to manage staff, finances, facility operations and keeping close coordination with the higher management of Export Processing Zones Authority. Proven track record of using strong communication, interpersonal and leadership skills to liaise with different departmental Functions. Work Experience

Deputy General Manager Aug.2016- June-2018

Corporate Medical Administration

Export Processing Zones Authority

Government of Pakistan

Coordinated and supervise the implementation of the healthcare protocols, procedures and standards, assessing the different departments as well as providing technical support for medical doctors, to ensure the quality of medical activities in the health structure.

Ensure, in cooperation with the logistics manager, that medical staff has the material and technical logistics support needed in order to ensure the quality of medical activities planned.

In close collaboration with the financial department, supervise both the medical budget plan and budget approval, in order to early detect potential deviations and propose appropriate alternatives & close liaison with higher management of EPZA.

Coordinated and supervise, together with the medical services and team supervisors, the full deployment of activities and functions, in order to grant quality levels and a smooth delivery of corporate medical office Administration.

In close collaboration with the Admin & Establishment division EPZ, plan and supervise the human resources processes (recruitment, training, performance evaluation, development and internal communication) in order to ensure both the appropriate sizing and the amount of knowledge required, and improve people capabilities, contribution and active participation.

Ensure that all administrative procedures regarding the corporate medical services are duly followed; including the proper and efficient use of medical documents.

Gather relevant data and statistics of the corporate medical administration and participates in the monthly reports according to guidelines. Senior Medical Manager Jan 1996– Aug 2016

EPZA Corporate Medical Affairs

Export Processing Zones Authority

Government of Pakistan

Supervise KEPZ Emergency Medical Centre to cater the emergency medical needs to18000 industrial workers; The Centre is equipped with all advanced investigative diagnostic tools to support outpatient industrial workers and in patients services.

Supervise referral/hospital admissions mechanism for company EPZA(Export Processing Zones Authority) patients in various designated private and Government panel hospitals in Karachi & other cities of Pakistan for responsive and cost effective hospital care, presently we have 760 employees on EPZA payroll and 4560 are their dependents.

Responsible to initiate, review, route, and implement change of documents (procedures, work instructions, forms, and specifications, and other related product documents)

Responsible for updating logs for change requests, linking them to completed documentation

Operated the content and format changes as needed, to ensure compliance to Document Control requirements

Responsible for tracking of document change requests and training requirements associated with change request in compliance with standard procedure, and document status notifications

Responsible for supporting Management Review and Quality Documents and support timely document search and delivery during audits.

Supports other QA processes, such as QMS training, Non Conformance, Audits, Corrective Action, Preventive Action, Continual improvement

Worked with internal department staff and management to ensure implementation of uniform practices in accordance with the principles of quality and good documentation practice

Responsible for ensuring security and accuracy of all Quality Documents, including formatting, processing, and scanning and saving to shared computer servers

Experienced in document control process work in an ISO environment.

Performed a wide range of tasks relating to Document Control, including computer word processing with Word, Excel, PowerPoint; creating and manipulation of Excel spreadsheet.


M.B.A. (Health Management) 2007 Baqai Medical University, Karachi. Pakistan

M.B.B.S. (Bachelor of Medicine, Bachelor of Surgery) 1992 Liaquat University of Health Sciences. Pakistan( This has been evaluated by World Education Service Canada during my stay in Canada & was graded as Medicine degree Professional Development (Training Courses)

ISO 9001:2015 QMS (Quality Management System) Auditor/Lead Auditor Course from IQCS Singapore (IRCA UK Regd No: A1812

Jan 2017 - Feb/ 2017 .

Diploma in Administrative Skills, Pakistan Institute of Management Karachi. September 2016-December 2016

Certified health quality professional certificate course from Pakistan Institute of Quality Control in collaboration with Dow University of Health Sciences. August-2015 to December-2015

Quality Management in Health Services, Certificate course from Aga Khan University Hospital Karachi.

April-2014 to July-2014

Three months September-2013 to November-2013 Training in Health information Management system/Medical Coding from Medical Informatics Karachi.

Three months internship Dec-2013 to Feb-2014) in Hospital /Health information management System from Tabba Heart Karachi and also associated with Quality management team heading towards JCI..



Conflict Resolution.

Team liaison.

Team leadership.

Inspection reviews




Pakistan Medical and Dental Council.

Pakistan Medical Association.

Fire protection Association of Pakistan.

e-Health Association of Pakistan

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