Resume

Sign in

Sales Customer Service

Location:
Lucknow, Uttar Pradesh, India
Salary:
14 Lac INR
Posted:
November 20, 2018

Contact this candidate

Resume:

Abhinav Mathur

***, ******** ******, ******-*, Aliganj

Lucknow-226024

Mobile:955-***-****

ac7q1o@r.postjobfree.com

ac7q1o@r.postjobfree.com

A Sales and Marketing Professional with rich Experience

PROFESSIONAL EXPERIENCE

Prism Cement: July15- till date

(Manager Sales)

Work Profile: To manage the Territory of Barabanki and trans Gomti since October 2017 till date and managing network of 15 Dealers and 25 retailers. Monitoring Competitors activities and updating the management regularly about the same. Appointing new dealers and retailers in the non-explored region of the territory. Reviving Non-active dealers and retailers in the territory and motivating them to improve their sales of our brand.

Visiting construction sites with the Customer service Executive and convert the site to use our brand .

Achievements:

Appointed 5 new Dealers and 6 Retailer since taking the charge of the territory.

Also worked in Non Trade Division of Prism Cement since July 2016 my current job profile is to meet big corporates and builders, Government organizations for procuring cement orders for their project and also maintain good relationship with them and also pursuing them for collection. I also travel upcountry areas for projects in small cities and towns. Currently my clients are as follows. NCC LTD, Shalimar Builders, Sanitary Gallery, Vanesa Infra (Anzia Botanica), UPRNN, Rashita Developers,

Ansal API, Varun Beverages (Pepsi),JKumar Infra.

Achievements:

When I joined in Lucknow as Kam Manager Nontrade sale in July16 was 3500 MT and increased it to19000 MT till June17 which was all time high sale till date.

Joined prism cement as Manager at Darbhanga to manage Sales volume of 5000 MT and collection. Also manage a team of three Depot Sales officers Darbhanga Samastipur, Madhubani and one Technical officer and CSR of all the three depot. Reviving sales of region Darbhanga and Madhubani which is a prime market of competitors like Lafarge and Acc Cements and Sree cement, Bangur, Rock strong cement.

Birla Corporation (Birla Samarth Cement

(DEPUTY MANAGER SALES)

Work Profile: To manage Dealer and Retailer network of Kanpur, Kanpur Dehat, Unnao

Reviving Kanpur Dehat region which is a prime market of competitors like JP and Acc.

Achievements: Appointed three new dealers two in Kanpur Dehat and one in Kanpur Local.

Two Dealers achieved all time high sales in Kanpur Local in second month after joining

ACC Cement limited.Dec2011 –Feb2015.

(ASSISTANT MANAGER SALES)

Work Profile:

Appointing new dealers and retailers in the non-explored region of the territory.

Reviving Non-active dealers and retailers in the territory and motivating them to improve their sales of our brand.

Competitor activities monitoring and updating the management regularly about the same,.

Visiting construction sites with the Customer service Executive and convert the site to use our brand

Achievements:

Appointed 5 new dealers and 8 new retailers in the assigned region of Maharajganj (Gorakhpur)

Got all time high sale for three consecutive months Dec12, Jan12, Feb12 and got appreciation and Shield for the same.

AirCel (Dishnet Wireless Ltd.) (Jan2011 - Dec 2011)

(Territory Sales Manager)

Work Profile:

Dealing with the sales and distribution network of the Aircel mobile services in the assigned territory of Allahabad, district of Uttar Pradesh.

Developing new dealers and retailers in the low utilized zones of the territory.

Increasing the revenue by motivating field sales officers' and dealers field officers'

Training the field officer's about the new launch of products and value added services of the company. Increasing Activation and secondary sale every month as per the company norms.

Heidelberg Cement India Ltd, Hardoi (U.P.) (July 2007 – Dec 2010)

(Asst. Manager-Sales)

Work Profile:

Responsible for sales and collection of per month of our Brand of cement in the assigned territory of Hardoi district of Uttar Pradesh.

Responsible for servicing of 32 dealers and over 250 retailers in the territory.

Developing new dealers and retailers in the non-active regions of the territory.

Reviving Non-active dealers and retailers in the region and motivating them to improve their sales of our brand.

Planning and Organizing mason meets to gain the loyalty of the masons and also to educate them about the latest products and offer technical guidance about product applications.

Imparting technical and sales training on a regular basis to the dealers and retailers and their sales staff.

Planning and implementing sales related incentives to dealers and retailers on a quarterly basis.

Monitoring competitor activities and updating the management about the same, regularly.

Achievements:

Worked at Vidisha (M.P.) with the same company and handled the higher volume of sales and recorded the highest sales in the company at the end of the year (Dec.2010)

Appointed 7 new dealers and 20 new retailers in the assigned region.

Revived the sales of 4 Non active dealers and 18 retailers within 6 months of taking charge of the region. Regularized the payment terms of the retailers and dealers in the region with 85% of the channel partners availing of C/D scheme of the Company.

I was also responsible for giving Quotation of our brand to non-Trade projects and sites of Vidhisha District and taking Purchase orders and payments from them.

EXL Services, NOIDA ( April 2004 – Jun2007

(Customer Care Executive)

Work Profile:

Directly responsible for sales and customer service of Aviva Motor Car Insurance (Norwich Union Direct London)

Achievements: Received several letters of appreciation and certificates for excellence in delivering outstanding customer service to the clients

EDUCATION

MBA from ISBM 2017

B.T.S (Bachelor of Tourism) from IGNOU2004

B.Com. from Lucknow University 2001

COMPUTER KNOWLEDGE

Proficient with the use of Windows, MS Office and the Internet.

STRENGTHS

§Achievement oriented with excellent people management skills and an ability to manage change with ease

§Detail-oriented, multi tasker, strong learning and organizing skills matched with the ability to manage time and people effectively

§A good team player with an ability to lead a team by example and motivate them to achieve desired objectives

§Excellent communication & relationship building skills

§Proven strength in coordination & analysis

§Diligent and tenacious with highest level of Integrity and ethical values

PERSONAL DETAILS

Date of birth: 15th December 1979

Languages known: English and Hindi

Hobbies:Mimicry, Acting, Studying about cars, listening to music,

Current Salary: 10.4 lac / annum

Reference:Mr.AyushSahi Mob:895-***-****(DyManager Acc Cement Ltd.)

Mr.DiwakerSharmaMob: 090******** CustomerServices-Incharge(Prism Cement )



Contact this candidate