Rancho Palos Verdes, CA 90275
I am an experienced and motivated accounts receivable and credit professional committed to teamwork, collaboration, leadership, and relationship. I identify obstacles to success, assess situations, plan the work, work the plan, and achieve high-caliber results. I know successful businesses are built on and grow through successful relationships with suppliers, colleagues, and customers --- relationships maintained through kindness, simplicity, and trust. I manage to strength, and am a committed listener. I am computer savvy, experienced in all day-to-day A/R and credit tasks, from vetting new customers to resolving major issues with big-box chains. Above all, I am bottom-line oriented, a consummate team player, ready, willing, and able to follow management’s lead, or lead when necessary.
ELITE LIGHTING CORP. February, 2012 – Present
Credit and Accounts Receivable Manager for a $160M lighting manufacturer based in Commerce California.
Manage a department of eight responsible for over 1,500 customers throughout North America.
Instituted policy requiring written purchase orders and debits from all customer
Reduced DSO from 4.75 to 2.35 within two years
Increased cash flow by 25% annually within 2 years, helped sales double over 4+ years
Responsible for preparing, sending, and collecting up to 1500 invoices per week
Responsible for return authorizations and credit memos, reconciling disputes, conducting due diligence on acquisition targets, assigning accounts for collection and following up with agencies and attorneys, filing claims in small claims court and attending hearings, assisting in the resolution of company disputes with vendors
Wrote an Request for Proposal (RFP) that netted a $5M contract from Pulte Homes
Other major accomplishments include creating A/R protocols for expansion into Canada; creating protocols for “lot bills,” increasing the potential for larger orders; redesigning departmental RMA, credit, and debit policies that reduced write-offs by over $2m in 2016; writing speeches for owners; speaking at company promotional events.
COLLECTECH INTERNATIONAL, LLC October, 2008 – January, 2012
General Manager of a collections and consulting company in Rancho Palos Verdes, CA with a $40M pre and post-judgment collection portfolio. 100% commission position.
Oversaw all marketing efforts to obtain assignments of judgments for enforcement and pre-judgment consumer and commercial claims for collection
Responsible for collecting pre-judgment commercial and consumer debt
Conducted liquid asset location to enforce judgment claims via levies, garnishments, and third-party attachments.
Responsible for all company marketing and advertising, business management and operations, including but not limited to company finances, financing, personnel management, and payroll. Assisted in the development of COLLECT-IT collection software.
ATTORNEY COLLECTION SERVICES, INC. and
LAW OFFICES OF ALAN R. FREEDMAN April, 2000 – September, 2008
Collections Manager and paralegal responsible for collections, investigations, skip tracing, asset searches and recovery, small claims court appearances, judgment enforcement. 100% commission position.
Responsible for acquiring, managing, interfacing with and consulting clients on establishing credit and collection policies, creating correspondence templates for use with clients and debtors.
Trained all new collectors/paralegals on agency and law office policy, data systems, and procedures, reviewing and overseeing their work as necessary, including their written and telephone communications.
LAW OFFICE OF KATHY POPOFF September, 1987 – March, 2000
General Manager for collections law firm responsible for acquiring and
consulting with clients on all aspects of commercial credit and collections
Performed actual collections and asset recovery, investigations, skip tracing,
judgment enforcement, creating correspondence templates for clients and debtors; in short all aspects of managing a commercial litigation law firm
save practicing law.
Specialized in collecting wholesale produce and other commodities
LIFESPRING, INC., San Rafael, CA. July, 1984 – August, 1986
Seminar leader and trainer for education company
Presented personal growth seminars and trainings for groups of 20 to 250 people, designing and conducting marketing programs to build enrollment.
Education: Bachelor of Arts, cum lauda, Macalester College, St. Paul, MN;