GLORIA GRAHAM-BANKS

**** ******* ****** ****** *****, MD 20748

Cell 301-***-**** ac7pil@r.postjobfree.com

HUMAN RESOURCES DIRECTOR

Accomplished Human Resources Director with over 25 year experience managing administrative functions, benefits, compensation, employee relations, staffing and personnel both domestically and internationally.

Highlights: Held DOD Top Secret clearance

Overseeing and directing HR activities for employees and providing professional support for people-driven issues and acting as a strategic business partner for HR-related initiatives.

Implementing a range of HR best practices positively influencing the organization and improving all processes associated with the function.

Experience working in government contracting, associations, county, state, and federal government with unionized, non-unionized, profit and non-profit settings.

Core Competencies

Recruitment Union Negotiations & Grievances Employee Relations Communication SCA and Davis-Bacon Benefits & Compensation Performance Management HRIS Software ADP Payroll FSO

EXPERIENCE

Facilities Management Organization (Consultant) Washington, DC 2016 - Present

Human Resources DIRECTOR

Completed comprehensive review of human resource policies, procedures, benefits, recruitment, on boarding and staff team building.

Outsourced payroll with ADP for the organization

Reviewed and installed a benefits package for the organization

Wrote recruitment, on boarding and hiring policies for the organization

Trained managers in reviewing resumes, interviewing and selection of final candidates.

Developed ranking matrix for applicants, on-boarding and terminations checklist.

Performed reference and background checks for applicants.

Research and replaced 401(k) provider with new organization.

Reviewing and making final selection on new appraisal system for the organization.

Reviewed all files, I-9 and compliance documents for employees. Set-up human resource files to be compliant with necessary documentation for benefits and background checks.

Hired 55 employees for new contract within 60 days

National PTA (Consultant) Alexandria, VA 2015- 2016

Human Resources Officer

Completed comprehensive review of human resource policies, procedures, benefits, recruitment, on boarding and staff team building.

Installed a PEO relationship with ADP for the organization

Reviewed and installed a benefits package for the organization

Wrote recruitment, on boarding and hiring policies for the organization

Trained managers in reviewing resumes, interviewing and selection of final candidates.

Developed ranking matrix for applicants, on-boarding and terminations checklist.

Performed reference and background checks for applicants.

Research and replaced 403(b) provider with new organization.

GLORIA GRAHAM-BANKS PAGE 2

EXPERIENCE (CONTINUED)

Reviewing and making final selection on new appraisal system for the organization.

Reviewed all files, I-9 and compliance documents for employees. Set-up human resource files to be compliant with necessary documentation for benefits and background checks.

Democracy Federal Credit Union, Alexandria, VA 2012-2015

Director Human Resources

Manage budget and changed complete benefits package to create a comprehensive benefits program including health care, dental, vision, flexible spending, tuition reimbursement, short and long term disability, life, 401(k), 457 and SERP programs.

Effectively communicated proposed benefits changes and other cost cutting measures after yearly review of benefits program.

Evaluated current staffing levels and projected growth; developed annual staffing plan. Managed employees in 4 states.

Utilized employee relations and development experience to resolve employee issues.

Provided training in EEO, ethics, diversity, safety, interviewing, time and attendance and annual compliance classes.

Utilized exceptional time management skills to manage employees in multiple locations.

Managed annual government reporting to include EEO-1, AAP, 401(k) 5500 and VETS 100.

Automated Performance Appraisal System to create organizational efficiency; provided oversight for implementing HRIS system and human resource functions for maximum efficiency

Automated functions for on-boarding, benefits, hiring, interviewing, background checks, sourcing candidates and proposal preparation.

Researched, reviewed and recommending performance evaluation system with implementation of new system within 3 months.

Prepare, review and submit bi-weekly payroll through ADP HRIS system.

Banks HR Services 2011-2012

Consultant

Consulting services for several organizations in benefits, employee relations, recruiting and

writing policies and procedures for the organizations. Auditing HR functions and compliance issues.

Innoviss, Inc. Chevy Chase, MD 2010-2011

Director Human Resources

Managed budget and changed complete benefits package to create a comprehensive benefits program including health care, dental, vision, flexible spending, tuition reimbursement, short and long term disability, life, supplemental life, 401(k) and EAP.

Effectively communicated proposed benefits changes and other cost cutting measures; acquired buy-in from management to implement strategic cost savings initiatives.

Merged two benefits packages, policies, procedures, cultures and 401(k) plans in to one plan with the acquisition of new company

Evaluated current staffing levels and projected growth; developed annual staffing plan. Managed employees in 50 states and 3 foreign countries.

Utilized employee relations and development experience to resolve employee issues

Provided training in EEO, ethics, diversity, safety, interviewing, time and attendance

Utilized exceptional time management skills to manage employees in multiple locations throughout the U.S.

Managed annual government reporting to include EEO-1, AAP, 401(k) 5500 and VETS 100.

Automated Performance Appraisal System to create organizational efficiency; provided oversight for implementing HRIS system and human resource functions for maximum efficiency

GLORIA GRAHAM-BANKS PAGE 3

EXPERIENCE (CONTINUED)

Automated Performance Appraisal System to create organizational efficiency; provided oversight for implementing HRIS system and human resource functions for maximum efficiency

Automated functions for on-boarding, benefits, hiring, interviewing, background checks, sourcing candidates and proposal preparation.

STRAYER UNIVERSITY 2009-2010

COMPLETED MASTERS DEGREE

BRANDES ASSOCIATES, INC., Denver, CO 2007-2009

Director Human Resources

First company Human Resources Director. Set up complete HR function including hiring, benefits, policy and procedures for the organization.

Managed budget to create a comprehensive benefits program including include health care, flexible spending, tuition reimbursement, short and long term disability, life, supplemental life, 401(k) and EAP. Investigated new carriers and plans; resulted in saving $500K in insurance costs.

Utilized exceptional time management skills to manage employee issues throughout various time zones worldwide.

Effectively communicated proposed benefits changes and other cost cutting measures; acquired buy-in from management to implement strategic cost savings initiatives.

Evaluated current staffing levels and projected growth; developed annual staffing plan.

Utilized employee relations experience to resolve employee issues and provide training.

Managed annual government reporting to include EEO-1, AAP, 401(k) 5500 and VETS 100.

Automated Performance Appraisal System to create organizational efficiency; provided oversight for changing two payroll companies in nine months (Ceridian and ADP).

Knowledgeable in visa issues to manage and expedite international hires.

CACI, Alexandria, VA 2004-2007

Senior Human Resources Manager/ International

Developed a 19 member HR team responsible for all personnel processes for a staff of 11,000 employees.

Oversaw all international hires for a staff of 700 in 15 countries; handled employee relations and recruitment issues for international and domestic staff.

Utilized leadership skills to create a cohesive team of 19 individuals and ensure effective processing of all HR actions including hires, transfers, promotions, salary increases, paid and unpaid time off.

Resource for on-boarding, employee relations, training, compensation, benefits, policies and procedures for the organization.

Manage unemployment and annual review data for organization

Managed the challenge of three acquisitions in seven months. Utilized exceptional leadership and communication skills to successfully transition in 2200 new employees

EDUCATION & AFFILIATIONS

STRAYER UNIVERSITY, Washington, DC

Masters of Business Administration, Human Resources Management

Bachelor of Science, Business/Human Resources

Member, SHRM Member, HR Association of the National Capital Area (HRA-NCA)

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