Lydia E. Galindez
Willis, Texas 77378
ac7pfx@r.postjobfree.com
CARRER OBJECTIVE:
Seeking an Administrative Assistant position making the most of extensive experience in office management, communication, record-keeping and accounting to contribute to the success of prospective employer. Continuing to utilize my proven skills in customer service, recruitment, administration, organizational skills, attention to detail and problem solving, community outreach and bilingual (Spanish) written and oral communication skills.
PROFESSIONAL EXPERIENCE:
Part Time Member Order Specialist (October 2017 – June 2018)
Sam’s Club
Conroe, Texas
Manage Members Online and Fax n Pull orders
Physically pulls inventory from the shelves to ensure accurate delivery of warehouse products based on numbers, size, color, quantity and quality requirements
Ensure that orders are accurate
Stage items correctly for delivery
Operate handling equipment and ensures safety regulations are followed
Process specific orders
Shrink wraps products to pallets
Pack Warehouse orders as necessary onto a Flatbed or Cart
Operate a TC 70 scanner so that the proper order is picked and inventory is managed correctly
Secure items until Members arrive
Follow up on out-of-stock merchandise to meet Members needs
Public Information Officer, Recruitment Department (June 1998 – October 2015)
Cuyahoga County Division of Children and Family Services
Cleveland, Ohio
Recruit Foster/Adoptive/Kinship families through personal engagement and at special events.
Handle Recruitment phone lines by answering questions, resolving issues and registering participants for foster/adoptive parenting classes
Prepare and setup training rooms for Foster/Adoptive/Kinship Training
Register attendees at foster/adoptive training classes
Manage data entry in two database systems (SACWIS & DAWN)
Coordinate training preparation by generating participation list, printing certificates, distributing handouts and by responding to registration issues and changes
Created a Revised Bureau of Criminal Investigation (BCI) and Federal Bureau of Investigation (FBI) filing and distribution process
Administer BCI and FBI electronic fingerprint record check
Monitor BCI and FBI electronic fingerprint results
Generate and issue purchase order for BCI for payment
Orchestrate the setup of the Mobile Moving Hearts Gallery (a photo display of children available for adoption throughout Cuyahoga County)
Compile and transfer training materials
Distribute training materials
Assist Senior Training Officer and Trainers at training sites
Maintain confidential records of perspective foster/adoptive/kinship parents and fingerprint results
Notarize confidential information for perspective foster/adoptive/kinship parents when submitting application and employees throughout the Department of Children and Family Services
Aid in assisting and planning of special events
Provide translation services for Spanish speaking clients and colleagues
Handle the Monthly Statistical Report for the Foster Home Resource Management and Recruitment Department
Process payments of Newly Licensed Foster Parents (FMS SACWIS database)
Chaired Registration Committee for Holiday Angels event 2010 and Giving Tree for our children in custody
Secretary, Foster Home Resources Department
Cuyahoga County Department of Children and Family Services
Cleveland, Ohio
Served and provided secretarial support to Senior Supervisor and six (6) unit supervisors and their staff
Greeted visitors
Answered all incoming calls
Provided excellent customer service to clients
Handled routine problems or details in place of senior supervisor
Composed letters, memos, emails and reports
Scheduled meetings, conferences and appointments
Collected and processed monthly statistical reports
Transcribed and complied minutes
Maintained and reviewed timesheets for accuracy
Ordered supplies for the unit
Tracked office supply inventory and budget
Completed large mailing projects
Distributed expense reports
Processed state required documents for fire inspection
Generated and issued purchase orders
Provided translation services for Spanish speaking clients
Maintained log of newly licensed foster homes and re certifications
Processed payments for newly licensed foster parents
Created filing system for Closed / Withdrawn cases
Maintained confidential filing system
Completed major typing and copying projects
Bilingual Secretary, FAS D Ongoing Unit
Cuyahoga County Department of Children and Family Services
Cleveland, Ohio
Served and provided secretarial support to Senior Supervisor and six (6) supervisors and their staff
Collected monthly statistical reports
Composed letters, memos, emails and reports
Transcribed and compiled minutes
Ordered supplies for the unit
Tracked office supply inventory and budget
Greeted visitors
Answered all incoming calls
Provided excellent customer service to clients
Provided translation services for Spanish speaking clients
Provided secretarial support for additional departments when needed
Completed typing and copying assignments
Secretary, Prosecutors Office
Cuyahoga County Department of Children and Family Services
Cleveland, Ohio
Served and provided secretarial support to four (4) Prosecutors and professional staff
Completed typing and copying assignments
Composed letters, memos, emails and reports
Prepared and compiled reports, briefs, complaints, motions and affidavits
Served copies of motions and pleadings upon social workers and other parties
Scheduled meetings and appointments
Collected and distributed mail and maintained files
Provided secretarial support to other secretaries
Administrative Assistant (December 1997 – May 1998)
Temporary Position
Case Western Reserve University (CWRU), Mandell School of Applied Social Science (MSASS) Continuing Education
Cleveland, Ohio
Maintained records of all income and expenses for workshops
Trained new secretaries
Scheduled meetings and appointments
Maintained files and records
Completed typing and copying assignments
Disbursed workshop evaluation reports
Coordinated workshop preparation by generating participation list, printing certificates, distributing handouts and by responding to registration issues and changes
Administrative Assistant (October 1986 – June 1997)
Cuyahoga Metropolitan Housing Authority (CMHA)
Cleveland, Ohio
Performed internal audit
Scheduled meetings and appointments
Maintained files and records
Served and provided secretarial support
Composed letters, memos, emails and reports
Collected and distributed mail
Maintained files
Greeted visitors
Answered all incoming calls
EDUCATION
High School Diploma (1980), Lincoln West High School, Cleveland, Ohio
SKILLS
Fluent in English and Spanish (oral and written)
Excellent typing skills (70-75 wpm)
Excellent written and interpersonal communication skills
Electronic fingerprinting (Web Check) and manual fingerprinting (10 Finger Roll)
Tax Preparer, Jackson Hewitt Tax Service, 2004
Expert at Microsoft Suite (Word, Excel, Power Point, Access)
State of Ohio Notary Public, 2005 to 2015
Ability to use printers, copiers and other office equipment
Ability to maintain confidentiality