RUBELYN A. MIGUEL- ANCHETA
Tourist Club Area, Abu Dhabi, UAE
Mobile No.: +971-*********
Email Address: firstname.lastname@example.org
Joining an industry leader organization wherein I can utilize my educational background and maximize my leadership and strong organizational skills and ability to work well with people.
To be able to learn more knowledge/skills in different fields and contribute and share own skills and service, care and concern, dedication and hard work.
Qualifications & Skills
With my seventeen years (17) experience working directly in the operations department of various restaurants of different concepts, locally and abroad, I strongly say that I am knowledgeable and well adept with the in and outs of operations and mentioning my two (2) years involvement in an administrative tasks with high caliber companies way back then, had developed my skills to be systematic and organized person.
Strong written and verbal communication and interpersonal and customer service skills
Knowledge of basic accounting principles and procedures sufficient to oversee, manage and project budgets
Excellent leadership skills with demonstrated abilities to resolve diverse problems, to understand the importance of structure, organization, resource management and to complete critical tasks in a timely manner.
Ability to work accurately, with less supervision, with interruptions to meet deadlines
Ability to relate to individuals from diverse ethnic, cultural and socioeconomic backgrounds and to work with them in a fair, supportive and cooperative manner
Leadership, planning and problem-solving skills.
Experience or ability to supervise staff (e.g. hire, train, assign work, motivate and manage performance)
Demonstrated ability to work effectively as a part of a team
Fuddruckers Restaurant (Arabian Food Supplies) April 2013 to September 2018
Abu Dhabi, UAE
Primarily responsible for overseeing the efficient running and profitability of 120 seating capacity restaurant in a prime location. Working in a team of 30-35 workforces to ensure at par service and hospitality delivered to the guests. Excellent in people development and ability to encourage the entire team to work in an objectively manner. Ability to maintain good costings and maximize profitability of the restaurant.
Applebee’s Neighborhood Bar and Grill (JANEMCO) December 2010- March 2013
Abu Dhabi, UAE
Played a very important role in setting up and pioneering the opening team for the third branch of this concept in the UAE. From materials requisition down to receiving of items of both facilities and equipments including food and beverages, selection of team complement, facilitating training for the people development and overall in charge of the day to day operations- leading the team of forty team members both Front of the House and Back of the House and four Management Team complement whilst running a very busy restaurant with 130 seating capacity that averages 350 guests daily basis.
Ibarras- Wedding Resources & Events Management Corp. 2009 – 2010
Events & Venue Manager
Given the opportunity to manage a newly conceptualized thematic events and venue property in the Philippines had broadened my ideas in handling various memorable events everyone’s wanted to treasure for the rest of their lives. As a person with a high passion of excellence, it is my responsibility to ensure the events held on my property will be a lasting memory. An event starts from a small gathering or get together party, company seminars, baptismal parties, birthday parties, and wedding events. Leading the team of six Banquet Sales Assistants and having 30 banquet team members consists of Captain Waiter, Waiters and Bartenders primarily responsible for venue set up and assisting guests during the event.
Highly responsible in coordinating quality food and beverages to the Head Chef with 15 workforce with different expertise in the food area. Managing a three (3) storey property with three different function areas which normally accommodates 50-350 guests per events and averaging four (4) events daily.
Fuddruckers – (BBGM Co.) 2007 –2009
Kingdom of Bahrain
Handled the highest volume branch of the concept in the entire Kingdom beforehand, I was entrusted to open the new branch in addition to the existing five branches. Directly reporting to the Operations Manager, had made recommendations on promotions and marketing campaigns for earlier awareness of the new branch. Performs tasks such as hiring to help complete team members and identifying and recommending management team complement, continuous people development on selected team through in depth training, and assigns schedule according to operations demand.
Mario’s Restaurant, 2001- 2007
Congo Grille Bar & Restaurant,
Kenny Rogers Roasters Incorporation
The positions held to me directly manages and supervises all facets of operations involving the food and beverage departments. Identifying and solving problems in areas such as Repairs and Maintenance- ensures 100% functional facilities and equipments, Stocks and Inventories management- wherein materials and supplies are set accordingly. Manpower Scheduling and People development- ensuring that manpower allocation is at par according to operations demand. Conduct briefing in a daily basis as well as management meeting in a weekly basis or as often as needed. Assuring that quality control on food and standard of service set by the company is maintained and suggests for their improvement and ensures outstanding guests service and maximum profitability.
Ensures 100% floor management to achieve total guest satisfaction, develops short and long term financial and operational plans in support to corporate objectives, monitors the performance of the establishment through verification and analysis of financial status and results from guest satisfaction are measured. Initiates corrective action as required, maintains product and service quality standards by conducting ongoing evaluations and investigation of any complaints. Conducts competitive check analysis to be aware of local market initiatives and develops and implements local store marketing programs to build sales, manage a guests/ customers database and utilize effectively to increase revenues, manages food cost and analyze food and beverage statistics through point of sales. Establishes and maintains an environment that ensures associates motivation, development and training. Ensures two ways communication exists with all associates, guests and assets and maintains environment that ensures personnel’s and guests safety and does job that may be assigned by Management.
To name some of the key result areas assigned are as follows:
Manpower Scheduling, People Development (Training), Administrative Tasks, Stocks and Inventory Management – Profit and Loss, Marketing Management, Delivery Management, PMS Management (Building & Facilities), Budget Planning and Shift Management,
College Graduate- Bachelor of Science in Foreign Service
Lyceum of the Philippines University
Born in Jones, Isabela, Philippines on 20 January 1979, and 39 years of age, married and in excellent health. Aggressive, hard worker and fully motivated, able to work in a fast pace environment and can handle pressure.