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Project Management

Location:
New York, New York, United States
Posted:
November 17, 2018

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SUMMARY

• Seasoned leader with an extensive track record of progressive, profitable and cost-effective business development, consulting practices, IT operations and over thirty years of client-facing information technology project portfolio management (PPM) effecting development, licensing, financing, relocation, migration and transformation of software, data center, desktop and network infrastructure.

• BS in Computer Science and Mathematics (Hofstra University) and post-graduate accounting, economics and finance coursework at top business schools (Columbia, Wharton and NYU Stern) sustained by proven senior finance and operating experiences at leading Information Technology corporations and, transactional / deal team leadership as a FINRA registered general securities and investment banking representative (Series 7, 79 & 63) through negotiations (equity, debt, intellectual / material assets), financial analysis, valuations, definitive purchase, mergers, acquisitions, divestitures, LBO's, recapitalizations, financing strategies & structures, capital markets, financial reporting, risk & credit, market analysis, compliance, domestic and cross-border banking, and more.

• Senior Operating Executive Experiences in Corporate Finance, Business Development, Financial Management, Technology Operations with Client Presentations up through Board-level and C-level and Client-Focused Relationship Management e.g. Instrumental in launching three major consulting practices – AT&T Bell Labs Quest, Compaq Consulting and IBM Global Service’s Midmarket Strategic Outsourcing – providing Quantitative and Qualitative Gap Analysis, SOWs, process improvements (healthcare, manufacturing, financial services, hospitality, consumer products, business services and more), budget management to $350M, with management oversight to 1000 FTEs.

• Senior Portfolio, PMO, Program, Project and Technical Leadership effecting Business Strategy and Policy through M&A, Enterprise Integration, Transformation, Outsourcing, Off-shoring, GxP, GRC and, effecting Enterprise Technology Operations through Product Development, Global Migration, COTS Enterprise Licensing & Product Deployment e.g. 1) Led end user / network / data center transformation projects supporting North American mergers / acquisitions / reorganizations at WPP a leading global media investment management firm; 2) Led global PMO team and IT infrastructure project portfolio of data center migrations for State Street Corporation, a leading investment bank, 3) Led PMO team effecting risk governance and regulatory compliance app migration projects for State Street Corporation; 4) Led PMO team effecting enterprise wide infrastructure migrations at Kaiser Permanente, a leading healthcare company; 5) Led a $60M portfolio of projects ranging from $500K to $3MM effecting cloud based insurer / insurance services, mainframe / midrange SDLC app development, SOA / microservices, PBM products / services, platform consolidation, pharmaceutical distribution, insurance risk governance and regulatory compliance in support of the Express Scripts Inc. / MEDCO Health Solutions merger; 6) Led PMO team and portfolio of electronic trading infrastructure migration projects supporting the Bank of America – Merrill Lynch merger and driving next generation low latency architecture, electronic trading applications, market data, market access and clients connectivity; 7) Led architecture and project portfolio effecting IBM Application Hosting Services' cloud-based accounting, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Human Resource Solutions (HRS) SaaS & IaaS, Data Center / NOC operations and client engagements for IBM Global Services; 8) Led AT&T’s Reseller company’s IT project portfolio (SDLC/COTS apps, network, data center infrastructure) and IT production effecting supply chain management, procurement, POS, EDI, data warehouse, compensation, analytics that improved sales performance affecting $1B+ net retail sales.

• Project Portfolio Management Methodologies and Enterprise Tools include decades of Waterfall, Agile / Scrum, BSC, dashboards, MS Project plans, frameworks (e.g. Zachman, TOGAF, ITSM, ITIL), data gathering analytics (e.g. IBM Cognos, VCS VPMI, CA Clarity PPM, ARC, SAP Fieldglass) and APIs (e.g. CICS, MQ, GP Dynamics, SAP, Sales Logix, UltiPro, WebSphere, SOAP, ReST) supporting ERP/CRM/HRS cloud, insurance processing (EMR / EHR, claims, payments, benefits, eligibility), HR transactions (people-records, payroll, T&A), M&A, Fintech (e.g. trading, market data, payment processing), SCM (e.g. lead/order-to-cash CRM, incident/service desk, demand, fulfilment, inventory, MRP, procurement, product development, logistics, returns) and, more.

EXPERIENCE

EAGACORP INC, New York NY 12/12/2016 to PRESENT

Managing Director

* Drove management advisory business development and client facing PMBOK project portfolio management (PPM) effecting ecommerce, websites, microsites, on-demand cloud-based infrastructure and leveraging off shore application development and admin resources.

* Delivered data gathering, process analysis, business analysis, technical architecture and project portfolio management leveraging cloud infrastructure (IaaS), offshore technical resources (.NET, LAMP, JAVASCRIPT, JAVA, WordPress/Drupal/Joomla CMS) and, digital marketing effecting ecommerce microsites, cash processing and more for hotel chains, equipment rental, agricultural and other clients.

* Collaborated with CTOs from multiple partner companies to architect a subscriber-based “live action” streaming service including business planning, corporate development, technical architecture (e.g. image capture, multicast / CDN content delivery, server apps, mobile apps, ecommerce), cash processing and Agile / Scrum execution for a media company in turnaround.

IBM GLOBAL SERVICES, New York NY 11/19/2012 to 12/12/2016

Senior Program Projects Manager

* Led projects, programs, portfolios and PMOs on behalf of IBM comprised of diversified global resources (cross functional onshore & offshore program / project teams) and assets to deliver PMBOK based client facing PPM services to key IBM clients.

* Collaborated with infrastructure teams (desktop, server network), ServiceNow architects, senior WPP leadership, IBM senior leadership to drive Agile / Scrum enterprise infrastructure relocations, consolidations, migrations and transformations supporting WPP North America (a global advertising / media investment / PR leader) M&A and restructuring projects, IBM’s assimilation of IT operations, IaaS, each project effecting up to 4400 desktops (Windows 10, Apple OS, Office 365/O365, SFB/Skype For Business, OneDrive, other desktop apps), physical / cloud data center infrastructure transformation, Window Server active directory, network infrastructure (Cisco LAN/WAN, wireless VOIP telephony), digital signage, cybersecurity / managed security, managed print (MPS), ServiceNow, retail POS and more.

* Collaborated with global stakeholders, global infrastructure teams, STATE STREET CORPORATION COO, IBM senior leadership and spearheaded Agile / Scrum infrastructure projects (application, middleware, server, network, storage) supporting global markets, prime brokerage services and global advisors including 1) governance-risk- compliance (GRC) and regulatory app transition projects budgeted at $4M e.g. CCAR, CCST/DFAST Testing, Basel, AML, KYC, Dodd Frank/Volker, and, data center migrations and, 2) global consolidations (e.g. Windows / Linux / VMware ESX / Solaris / AIX apps, clusters and dedicated Tivoli / Oracle / Sybase / MQ / OLTP, EMC SAN, Hitachi SAN) budgeted at $5M annually exclusive of capital equipment and operational support.

* Spearheaded an enterprise technology refresh program including a PMO, BAU factory migration process, roadmap and project portfolio for IaaS infrastructure migration (e.g. 33,000 servers) including server transition and transformation affecting corporate data centers, 30+ hospitals, 400+ medical offices, applications, data warehouse, EHR for KAISER PERMANENTE (Healthcare leader).

* Collaborated with EXPRESS SCRIPTS INC. and IBM senior leadership on process and technology transformations to progress the merger (Medco Health and Express Scripts) resulting in $94B Pharmaceutical Benefits Management, Distribution and Healthcare Company and, as ESI migrated from Waterfall to Agile / Scrum, led 40-project SDLC portfolio budgeted at $60M ($1MM to $3MM per project) from concept through warranty effecting cloud based insurance / insurer services, legacy SaaS / PaaS consolidation, Java / COBOL, SOA / microservices (e.g. MULE ESB), ReST API, messaging, EHR / EMR data integration (HL7 standard, Allscripts, Epic, Cerner, others), enterprise frameworks (Zachman, TOGAF, IHE), regulatory compliance (e.g. HIPPA, CMS), claims processing, Medicare / Medicaid insurance programs / products, eligibility / benefits, retail POS, OLTP, order management, procurement, payment processing, analytics, data warehouse, client facing UX / web apps (e.g. using SOFEA, CMS), carrier / payer / patient web portals, call center / IVR / CRM / Pegasystems, cybersecurity and more servicing thousands of clients and millions of patients.

* Governance, risk and compliance (GRC) controls experiences include dashboards, data analytics, change / CMDB / release management, control boards, vendor management, capital oversight, IT audit, ERM and CSF frameworks (NIST, HITRUST), compliance automation, AD policies, network segmentation, steering committees, global stakeholder groups (e.g. product / process / application owners, bank / brokerage / insurance / health care / consumer retail leadership).

* Led cross-functional globally distributed culturally diverse teams comprised of architects (enterprise, functional, data), functional capability leads (e.g. retail bank, trading, wealth management, pharma supply chain, POS, insurance claims processing, eligibility, etc.), developers, QA functional / regression testers, release managers, infrastructure managers, cybersecurity managers, production engineering.

* Developed and executed plans through senior leadership, stakeholders, global project teams via Excel dashboards, PowerPoint PPT presentations, project charter, SOWs / work orders, communication plans, MS Project MPP plans, BRP / FRP requirements documents, Visio designs, Excel resource plans, issues logs, change requests), shared repositories (e.g. SharePoint, Box), etc.

* Daily activities / teleconferences cycled through all project phases, process groups and included project initiation, charter, data gathering, project planning, resource planning / staffing / forecasts, functional requirements, design, scope management, quality management, phase gates, budgets, dashboards, meetings (JARs, JADs), delivery execution, monitoring, control, change integration, etc.

EAG AMERICAS CORPORATION, New York NY 05/03/2010 to 11/16/2012

Managing Director

• As principal corporate officer, developed a project pipeline • Leveraged 30+ partner relationships including Microsoft, IBM, SAP, eVault, Computer Associates, Hoovers, off shore technology partnerships (e.g. India and China) and new business development with senior executives of small, medium and large enterprises (e.g. Financial Services, Insurance, Pharmaceuticals, Hospitality, Manufacturing, Entertainment, Consumer Products, clients) • Negotiated and delivered PMBOK based process and technology transformation programs and projects • Analyzed client business goals / challenges • Led global cross-functional culturally diverse teams (USA onshore, India / China off-shore, subject matter experts, architects, business analysts, PMs, software developers, IT infrastructure, quality assurance) through requirements, design, development and implementation (SDLC, COTS enterprise software, IT infrastructure, diverse methodologies), OEM products / packaged enterprise solutions (e.g. ERP, CRM and Business Intelligence / Analytics), web portals / frameworks / CMS, Ecommerce websites, sales / distribution / logistics, and other processes • Effected marketing initiatives, operating / business process improvements (BPO), analytics, supply chain management (SCM) improvement and enterprise solutions • PPM EXAMPLES include • Palm Beach Holding Ltd. (a leading developer / operator of Caribbean hospitality / private island resort / meeting center and villa properties) Agile / Scrum transformation comprising go-to-market (e.g. market research, competitive analysis), global distribution strategy, off-shore (India) SDLC development, enterprise application integration (website / CMS / digital media, property management system, cloud Global Distribution System / GDS (SaaS), e-Commerce, call center), cybersecurity defense / remediation, wireless WWAN / WAN / VOIP switching network infrastructure and digital marketing (e.g. Clickstream analytics tools, SEO & SEM) transforming global image and marketability by improving their Global Internet Rank and Reputation and strategic focus achieving top 5 listing for targeted searches with leading SEs including Google • Led Bank of America – Merrill Lynch Agile infrastructure (data center and network) relocations, consolidations and migrations supporting Electronic Trading operations including the trading applications portfolio, market access, market data and customer connectivity, greatly reducing latency and resulting in an $80M annual operating cost reduction • Led Agile SDLC ecommerce development and integration projects for BOSS Records to transform an entertainment company and record label and improve internet presence for an established entertainment company / record label with retail website including merchant services and CMS framework leveraging intellectual assets including a music catalog, partner websites and social media • Developed strategy, policies, operations, risk governance and regulatory compliance for Creditcore Group Investments a Master Card based Consumer Credit Startup providing consumer credit recovery program comprising Special Purpose Acquisition Corporations (SPACs) / Special Purpose Entities (SPEs) that acquired and securitized medium-to-high risk consumer debt portfolios (CDOs – credit card & other unsecured loans, and CMOs – residential mortgage obligations), Master Card secured credit card services, cash processing, proprietary client vetting, risk management and debt recovery.

GOTTESMAN COMPANY, New York NY 05/03/2004 to 04/30/2010

Vice President

• Serve as the primary conduit between delivery teams, stakeholders and client sponsors • Provided advice and leadership for M&A related portfolio, program and project management and supported M&A programs across all verticals including IT functions (development, applications, desktop / data center / network infrastructure, operations), and, TSA (Transitional Service Agreements) in support of continuing operations • Effectively initiated, planned, scheduled, estimated, forecasted, coordinated, controlled, managed and delivered all activities for projects and related initiatives including gap analysis, requirements, design, development, road maps, SOWs, charters, project plans (scope, schedule, milestones, dependencies, assignments, quality, metrics, deliverables), budgets, resource plans, release plans, change requests, execution and status updates • Provided thought leadership to IT Directors, PMO leads and supporting project managers • Managed and communicated to senior leadership key portfolio, program and project activities, progress, risks and issues • Ran post-mortem reviews on all integration projects to identify learnings that will help improve the overall process.

• Led projects effecting OneSource, Capital IQ, Hoovers and D&B data analytics and governance • BizQuest broker listings portal integration • Salesforce CRM deployment and integration • Development effecting GottCo website and SEO / SEM • cloud document sharing.

• Provided advice and leadership for transformation projects, programs and portfolios effecting process optimization, M&A reorganization, production and technology relocation, divestiture / carve outs to external senior executives (C-level, Board Members) and private equity managers of small to medium sized businesses including, for example, Rutzler Filter Corporation (well established filter manufacturer seeking buyout) and, the CADIS Foundation (private equity seeking construction and specialty trade contractor acquisitions to $475M).

IBM GLOBAL SERVICES, New York NY 11/18/1996 to 05/17/2003

Senior Manager

* Led geographically distributed and culturally diverse (US, Canada, Philippines and UK) PMO teams • Led and / or collaborated on all IBM Applications Hosting Services PPM phases, technical architect, business strategy, process / practices, business development, budgets, escalation protocol, technology partners (IBM, HP, CISCO, 3COM), sales distribution partners (Comark, Bearing Point, PwC, Deloitte), SLAs (service level agreements) • Worked closely with general counsel to negotiate vendor / partner / client contracts, drove business systems architecture, change / CMDB configuration management (maintenance / upgrades / migrations / sunsets), cybersecurity / manager security, compliance, performance tuning, scaling, cost containment, pricing, day-to-day operations (data center and NOC), GRC (governance, risk, compliance) • Led PMBOK based programs and projects effecting cloud based Citrix / Windows XP / Office desktop migrations, transformations of ERP (MS Dynamics, Sage, SAP, Oracle Apps, Peoplesoft, JDE and more), CRM (Sales Logix), HRS/HCM (USG Ultipro), Business Intelligence / Analytics, e-Commerce, Procurement / Spend Optimization solutions, retail POS, related JAVA / .NET / SDLC / SaaS / IaaS / PaaS projects, data center consolidations, migrations, transformations and business continuity / disaster recovery for midmarket through Fortune 500 stakeholders (e.g. global manufacturer International Paper – Union Camp, US retail chain Progressive Sports, a Canadian retailer chain Future Shop and others) • Led IBM Advanced Technical Support (ATS) business development, PMBOK programs and projects growing ATS from a phone support group to a nationally deployed pre / post sale support organization servicing a diverse set of global clients companies in Investment Banking, Mortgage Lending, Insurance and Health Care (e.g. Merrill Lynch, American Express, MetLife, Empire Blue Cross, Prudential) including a $200M global infrastructure deployment for Merrill Lynch, a Blue Cross Blue Shield data warehouse (SQL Server), data warehouses data mining / analytics (Sybase at Fleet Bank, SQL Server at KeyBank, Oracle at The Hartford), Prudential data center infrastructure migration, Notes-Domino to Outlook-Exchange migration and other engagements for infrastructure architecture, DB2 data warehouse, and ERP (SAP, Oracle Apps, Peoplesoft, JDE).

COMPAQ COMPUTER CORPORATION, Houston TX 03/06/1995 to 11/15/1996

Advisory Engineer

• Led solution architecture for Compaq regional engagements and influenced client processes leveraging PPM methods, techniques and frameworks (e.g. PMBOK, Six Sigma, Zachman, TOGAF) • effected optimal integration of enterprise software and infrastructure (e.g. SAP Basis, other ERP, CRM, Data Warehouse, Data Mining) • defined and achieved program / project goals while leveraging Compaq Consulting Services, industry experts and trusted partners to influence clients, stakeholders and financial sponsors as appropriate • leveraged SAP Center of Excellence, TPC / OLTP benchmarks to identify and deliver analytics / database performance tuning in financial services and supply chain management • Recognized with awards including 1995 CEO’s Top Customer Satisfaction Award.

EAGA GROUP, New York NY 02/07/1994 to 03/03/1995

Consultant

• Led program development and implementation for Smart Card products for Consumer Financial Services companies.

AMERICAN TELEPHONE & TELEGRAPH (AT&T), Basking Ridge NJ 12/14/1981 to 02/04/1994

Senior Project Portfolio Manager

• Developed and managed a PPM pipeline and led geographically distributed and culturally diverse PMO teams (up to 1000 FTEs) through SDLC, infrastructure and COTS enterprise software PPM managing C-suite executive relationships, stakeholder requirements, budgeting, reporting (dashboards, scorecards, financial statements), configuration / change management and artifacts • NCR POS store systems PMO to AT&T Federal • NCR Federal government PMO lead effecting COTS software and infrastructure program execution budgeted up to $350M • BELL LABS QUEST practice lead effecting manufacturing programs and projects through C-level engagements for plant process improvements, MRP and total quality management consistent with Malcolm Baldrige National Quality Award, ISO and Six Sigma best practices • AT&T Federal government PMO lead driving regional execution for Dept. of Commerce/FAA, Executive Branch, Dept. of Treasury, DoD, VA and other federal clients • Led AT&T RESELLER company IT portfolio effecting improved business processes, sales performance and earnings-to-revenue through strategic projects (C++, JAVA, SDLC, COTS and infrastructure) and ongoing IT operations and SDLC projects supporting compensation, procurement, requisitioning, order management, logistics, retail POS, EDI / ETL, data warehouse, call center / CRM and analytics affecting $1B+ net retail sales • AT&T CS Regional program lead effecting COTS software and infrastructure deployments to top Pharmaceutical and Industrial Chemicals clients • AT&T product owner effecting OEM, private label and co-branded OS add-ons, compilers / CASE / IDE / SDKs, middleware, retail POS applications and more • AT&T corporate marketing PMO defining market strategy, certification for 350 sales teams, analytics, executive relationships and facilitating annual revenue growth to $2.2B.

EDUCATION

• NEW YORK UNIVERSITY Leonard N. Stern School of Business, New York NY, 66 credits towards MBA in Finance.

• UNIVERSITY OF PENNSYLVANIA Wharton School, Philadelphia PA, Certificate in Financial Management.

• COLUMBIA UNIVERSITY Columbia Business School, New York NY, 16 credits towards MBA in Economics.

• HOFSTRA UNIVERSITY School of Engineering, Hempstead NY, Bachelors of Science in Computer Science and Mathematics.

• COLUMBIA UNIVERSITY School of Engineering, New York NY, 66 credits towards Bachelor of Science Electrical Engineering.

LICENSES & CERTIFICATIONS

PROGRAM SPONSOR STATUS

PMP Project Management Professional Project Management Institute Certification in progress.

CSM Certified Scrum Master Scrum Alliance Certification #

CISSP Certified Information Systems Security Professional (ISC) Certification in progress.

CSSGB Certified Six Sigma Green Belt American Society for Quality Certification in progress.

MCSE Microsoft Certified Solutions Expert MICROSOFT Certification in progress.

Series 7 Registered General Securities Representative FINRA (NASD) License CRD #

Series 79 Registered Investment Banking Representative FINRA (NASD) License CRD #

Series 63 Registered Uniform Securities Agent State Law Exam FINRA (NASD) License CRD #

Series 24 Registered General Securities Principal FINRA (NASD) License in progress.

Excel Certification BrainBench Certified 94th percentile.

IBM Certified IT Architect IBM Nominated.

PSE Personal Systems Engineer IBM Certified.

ASE Compaq Systems Engineer COMPAQ Certified.

SKILLS & CONTINUING EDUCATION

• SKILLSOFT, Nashua NH, Certificates toward CSM Certified Scrum Master.

• SKILLSOFT, Nashua NH, PDU Certificates toward PMP Project Management Professional.

• SKILLSOFT, Nashua NH, Certificates toward MCSA Microsoft Certified Solutions Associate – Infrastructure & Cloud.

• UNIVERSITY OF FAIRFAX, NW Roanoke VA, 15-weeks training for CISSP Certified Information Systems Security Professional.

• ORACLE UNIVERSITY, New York NY, pre-requisite Certificates for OCP-DBA Oracle Data Base Administrator.

• SYBASE EDUCATION, New York NY, pre-requisites Certificates for CSP-DBA Sybase Data Base Administrator.

• Business Development, Management & Reporting (balanced scorecard / dashboard, financial statement reporting, business / market analytics, financial analysis, competitive analysis, corporate strategy, mergers & acquisitions, operational & financial history / pro forma projections, to $1.2B).

• Portfolio Management, Program Management & Project Management (PPM) – PPM Methodologies (Waterfall, RUP, CCPM, PERT, Agile, Event Chain, Gantt, Critical Path, V-model, Cleanroom, Iterative/SCRUM, RAD, RUP, Spiral, XP, Lean, Test Driven), PPM Tools & Platforms (PMI PMBOK, MS Project Manager / Project Enterprise, CA Clarity PPM, IBM Cognos, ARC, VCS VPMi, SAP FieldGlass, MS Excel (e.g. dashboards, spend graphs), BMC Remedy, HP ALM, ServiceNow, ISM Change Management, IBM CMDB asset databases), Global Teams (Off-Shoring in India, China, Ireland, Philippines), Project Portfolio Budget Management (max 5-year @ $350M) and, Personnel Management (to 1000 FTEs).

• Vendor Management (e.g. Budgeting, Procurement, Negotiating, Contracts, Competitive Bids, Spend Optimization).

• Quality and Process Engineering Standards, Methods & Tools (ITIL, Six Sigma / ISO 13053 / DMAIC / DMADV / DFSS, TQM, ISO, Malcolm Baldrige National Award, MS Visio, MS Excel, SAS, SPSS).

• Software Development / SDLC PPM – Languages & IDEs (PHP, C, C++, Java, J2EE, PHP, VBASIC, SQL, Rational, .NET Visual Studio, SQL, PL/SQL, COBOL, FORTRAN), Content Management CMS / CMF (Drupal, Joomla, WordPress), Web (JavaScript, HTML, XML, Adobe Acrobat, Flash, Photoshop, Dream Weaver, Site Server, Apache), Middleware / Database / Data Warehouse / OLTP (IMS, DB2, Informix, Ingres, Focus, Austec, Sybase, Oracle, MS SQL Server), Transaction Monitors (CICS, MQSeries, MS MQSeries, TOPS), Commercial Software Packages / COTS – Accounting & ERP (e.g. MS Dynamics, SAP, Oracle Applications, Peoplesoft, JD Edwards), CRM (proprietary, Sales Logix, Seibel, Salesforce), HRS / HCM (USG UltiPro).

• Infrastructure PPM / Admin e.g., Core Systems (IBM System 360 / 370/30XX / 390/ES/9000 mainframes, Compaq ProLiant, IBM AS/400 / System i, IBM PCS / System x, IBM RS/6000 / System p), Storage Systems (EMC, Hitachi, ProLiant, IBM SSA, NASs, SANs, Tivoli, Quantum), Voice & Data Networks (CISCO LAN / WAN / Wireless / VOIP telephony, AT&T, Lucent, Bay Networks, HP, 3COM), OSs / Clustering / Virtualization (IBM VSE / MVS, Windows Server, SCO UNIX, UnixWare, Netware, Vinca, Citrix MetaFrame, IBM AIX, Red Hat Linux, VMware ESX), HPC (NCR/Teradata, Compaq/HP, IBM), Data Center (UPS, KVM, racks, HVAC, electric, etc.), Enterprise Security Software / Firewall (e.g., Checkpoint, Symantec, McAfee), Business Continuity & Disaster Recovery (IBM).

• Office, Mail & Collaboration Tools – Microsoft (MS Office 365 / Skype for Business [O365/SFB] / OneDrive, MS Outlook / Word / Excel / PowerPoint / Access, MS Visio, MS Exchange, MS SharePoint), AT&T-NCR Rhapsody, IBM (Lotus Notes, Domino, Team Room).

• Digital Marketing – Web Analytics & Keyword Strategy, Search Engine Optimization (SEO), Search Engine Marketing (SEM) & PPC Ads, Social Media (e.g. Facebook), Email Ads.

PROFESSIONAL AFFILIATIONS

• PROFESSIONAL ORGANIZATIONS • Member, Project Management Institute (PMI) • Member, Association of Computing Machinery (ACM) • Member, Financial Industry Regulatory Authority (FINRA) • Member, American Society for Quality (ASQ)

• TEACHING ENGAGEMENTS • Microsoft Infrastructure & Cloud – HackerUSA • Computer Science Lab – Columbia University Graduate Business School • Computer Science, Business Mathematics – Taylor Business Institute subsidiary of ITT • Computer Science – American Institute at Fordham University • Computer Science – New York University.



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