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Customer Service Office

Orlando, Florida, 32826, United States
November 17, 2018

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Samantha N. Cruz

**** ****** ***** #****

Orlando, FL 32826



Seeking for a job opportunity that will help expand my knowledge in the business world. Education & Training:

● Miami Palmetto Senior High School 2018

● Member of FBLA (Future Business Leaders of America) August 2014-April 2017

● Quickbooks Certified, 2016

● Relevant Studies: Principles of Finance, Accounting, Financial Operations

● John Casablanca Modeling School

● CCLS Foreign Language School

● Valencia College, 2018-2020

Working and Volunteering Experience:

New Wine Realty inc.

Summer of 2014

● Filed documents and property information on Excel

● Posted every realtor’s transactions monthly on the office board

● Inventory checks for the office

● Distributed flyers door to door in different communities as well as business cards

● Customer service experience

● Completed a total of 180 hours


July-September 2015

● Bagged items for customers and accompanied them to help pack their car with groceries

● Directed customers to any specific item they needed

● Cleaned around the store

● Cleared parking lot from carts, organizing, and placing them at the cart station Smoothie King

June 2017- August 2018

● Customer service experience

● Making smoothies for customers

● Handled cash register

● Stocked retail and priced the items

● Checked refrigerator temperatures, noting the degrees on a temperature log

● Kept store clean and welcoming at all times


● Socializing, having a positive attitude towards others

● Focused in my working environment

● Keeping an organized area

● I speak English and Spanish fluently, Portuguese moderately

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