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Customer care, Clerical, General Insurance knowledge

Sharjah, Sharjah Emirate, United Arab Emirates
November 17, 2018

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Muwilla School Area,

Al Bayan Building (Al Ahali Supermarket),

5th Floor,A Block 505, Sharjah.

Visa Status :Visiting Till 28th November 2018

Email ID :

Mob: Ph.No : +971- 543426423

Indian No. : +91-903******* (WhatsApp)

To work in the Company that offers a challenging work environment and to apply my skill sets, who has 8+ years experience for the growth of the establishment thereby gaining expedient knowledge and personality development.


• Master of Business Administration(MBA) from Bharathiar University Coimbatore in Marketing with an aggregate of 59% (2015- 2016)

• B.Com Travel & Tourism from M.G.University,Kerala with an aggregate of 52% (2006- 2009)

• HSE(12th) in Science stream from Board of Higher Secondary Education, Kerala with an aggregate of 59% (2003-2005)

• SSLC(10th) from Kerala State education board with an aggregate of 59%(2003)



Designation : Administration, HR, Customer Relations

Duration : Jan-2016 to Aug-2018

Company Profile:

Thayamkerry Banker is Non-Banking Financial Business owned by family it’s operations in the year 2000 and engaged in the business of Gold loans and advances.

Job Profile

• Maintaining and developing relationships with existing customers in person and via telephone calls and emails

• Recruiting employees for the firm

• Giving gold rates to the customer

• Responsible for completing all clerical jobs and Administration areas

• Take over customers gold from other finance company.

• Attending team meetings and sharing best practice with colleagues

• Maintenance daily business MIS .

Organization : SBI GENERAL INSURANCE Co Ltd.

Designation : Operations Executive

Duration : April-2013 to Dec-2015

Company Profile:

SBI General Insurance Company Limited commenced its operations in the year 2010 and is a 74: 26 joint venture between State Bank of India and Insurance Australia Group (IAG). The company offers a wide range of general insurance products in retail and commercial space at affordable prices to make insurance accessible to all individuals and businesses.

Job Profile

• Effective areas in General insurance – Long Term Home Insurance, Health Insurance, Motor Insurance, Personal Accident Insurance

• Operations Responsibilities as Quoting, Handling Agents, Policy issuance on the specified time .

• This also includes cross selling of all Insurance products and services, handling customer enquiries and delivering excellent service through communication and team work

• Ensure full awareness of all products provided and is constantly updated on all changes and amendments on product features, procedures and processes.

• Promote Insurance products by providing consistent, accurate and transparent information to customers.

• Maximize on cross selling growth of existing customer base and identify new potential selling opportunities.

• Follow up and close selling/cross selling lead referrals.

• Ensure right segmentation to match customer profile

• Educate self on existing procedures and products

• Ensure that Company policies and guidelines are consistently & strictly followed.

Organization : NIPPON TOYOTA

Designation : Customer Relations Executive

Duration : March 2010 to March-2012

Company Profile:

Placing customer satisfaction first, Integrating sales with service and service parts in a single convenient location, we contribute to speedy and efficient service, allowing customers to experience the convenience and pleasure of owning Toyota automobile.

Job Profile

• listening to customer requirements and presenting appropriately to make a sale

• maintaining and developing relationships with existing customers in person and via telephone calls and emails

• cold calling to arrange meetings with potential customers to prospect for new business

• responding to incoming email and phone enquiries

• acting as a contact between a company and its existing and potential markets

• negotiating the terms of an agreement and closing sales

• advising on forthcoming product developments and discussing special promotions

• gaining a clear understanding of customers' businesses and requirements

• attending team meetings and sharing best practice with colleagues


• English

• Hindi

• Tamil

• Malayalam


• Guitar

• Books

• Football


• Workaholic

• Leadership quality

• Communication skill

• Positive attitude

• Team worker

• Dedication

• Ability to solve problems

• Presentation skill

• Sportsman Sprit


Name : T. J. DENNIS.

Age : 31 years.

Sex : Male.

Date of Birth : 17th March 1987.

Religion : Christian.

Marital Status : Married.

Father’s Name : T. K. John.

Nationality : Indian

Visa Status : Visiting Visa Till 28th November 2018

Passport No : N4064408

Address : CC/XX/1637A, Theruvil House,

Palluruthy, Konam,Cochin India- 682 006.


I do hereby declare that all the above furnished details are true to the best of my knowledge.

Thanking you,

Yours faithfully,


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