Sign in

Customer Service Representative

Atlanta, Georgia, United States
November 14, 2018

Contact this candidate


Jessica Ball

ph:404-***-**** Address: 1707 Vineyard Way Gainesville, Ga 30504


A highly motivated manager focused on promoting customer satisfaction through exceptional service and exemplary hotel accommodations. I’m seeking to fulfill a position in which I can continue to grow and pursue new challenges.


Interactive College of Technology

Gainesville, Ga October 2015-Present

Business Information Management

James Madison High School

Norcross, Ga. February 2014

High School Diploma


Professional Experience

Planet Fitness

Roswell, Ga May 2018-August 2018

Customer Service Representative:

Greeted customers, administrated check-in process, and processed reservations for facility use.

Assisted with registration for daily admissions and sold customer memberships.

Provided administrative support by maintaining current membership files, release forms, facility usage and report logs.


Pendergrass, Ga December 2017-March 2018


Shipped a high volume of daily orders.

Worked with a team of 30 individuals to establish quality control.

Trained team members to improve collective productivity.

Bed Bath and Beyond

Pendergrass, Ga November 2016-December 2017


Shipped a high volume of orders according to company standards.

Worked with a team to improve quality control and shipping procedures.

Lead a team to guarantee proper packaging of materials.

Days Inn and Suites

Fort Valley, Ga February 2014-November 2016

Hotel/Motel/Resort Desk Clerk:

Developed budgets and approved expenditures for supplies, materials and human resources.

Ensured that materials, labor and equipment are used efficiently to meet production targets.

Trained and managed a staff of 10 employees to improve productivity.

Prime Pack

Gainesvile, Ga July 2012-February 2014

Quality Assurance:

Examined company records to secure control quality test information.

Submitted samples of products to governmental laboratory for testing as indicated by department procedures.

Trained new quality assurance personnel for production compliance.


Contact this candidate