SUMMARY: An experienced Executive Administrator in Business, Medical Insurance, and Education with a Bachelor’s of Science Degree in Criminal Justice. Executive Operational skills are used to effectively provide great service to innovative businesses and their clientele.

ADMINISTRATIVE SKILLS:

Typing (70-80 wpm)

Various Database Systems

Filing

Printing, faxing, Scanning

MS Word

Outlook

PowerPoint

Excel

Ten key – Calculator

Correspondence

Telecommunications

EMPLOYMENT HISTORY

SAN ANTONIO INDEPENDENT SCHOOL DISTRICT February 2009 to Current

141 Lavaca Street, San Antonio, Texas 78210-1095 210-***-****

Principal, Dr. Christine Weiland 210-***-****

Instructional Assistant – Assist Teacher in the education and management of students

Counselor’s Clerk - Administrative duties supporting the Principle and the School Counselor

Substitute Teacher – Academic administration of students in the teacher’s absence.

Facilitator - “San Antonio Afterschool All Stars”- Managed the program via instruction in computers, reading, writing, math, crafts, and sports. Other duties included:

Registration

Meetings

Scheduling

Attendance

Ordering Supplies

Payroll

Assistant Coach – Data entry of BMI, physical activity; and reporting to district administrators.

Parent Liaison – Various administrative services for students, parents, and the community.

Title I – Reading Instructor

SHIELD HEALTHCARE

February 1996 – August 2008

27911 Franklin Parkway, Valencia, CA 91355 800-***-****

Supervisor, Mary Cady 800-***-****

DOCUMENTATION SPECIALIST:

Case Management

Records/Account Management

Verification of insurance

Medical Terminology

Procedure Codes/CPT/ICD-9 and 10

Telecommunications/Marketing

Create Documents

Correspondence

Research - Data Entry

Renewal of prescriptions

Explanation of insurance benefits

HIPPA/PHI LAWS - Compliance to Medicare, Medical, and Private Health Insurance Carriers

SHIELD HEALTH CARE (CONTINUED) - M.O.M.S. CATALOG

(Mail Order Medical Supplies)

ACCOUNTING SKILLS:

Managed Mail Purchase Orders for medical supplies.

Analyzed and Balanced Accounts Receivables and Posted/Reported collections, Reconciliation, Bookkeeping and Disbursement of Cash, Checks, Credit Cards, and Money Orders

Adjustments, corrections, and reshipments as required.

OTHER SKILLS:

Assistant Supervisor

Insurance Claims Adjustments

Training of Representatives

Goal Oriented

Quality Customer Service

Works independently and with others

Public Speaking and Presentations

EDUCATION

Texas A & M University – BS Criminology – (Cum Laude – GPA - 3.58)

Coursework in Criminal Justice, Sociology, and Psychology

St. Philips College – Associates, Psychology

California State University - Bakersfield – Drug & Alcohol Counseling Certificate

Sierra Sawyer Business College – Secretarial Science and Business

Susan Miller Dorsey High School, Los Angeles, California - Graduate

OTHER EMPLOYMENT INDUSTRIES

Blue Cross Blue Shield of Colorado – Assistant Supervisor, Claims Adjuster

Bank of America – Loan Officer, ($1 Million in sells)

Mattel Electronics – Marketing - Administrative Assistant

Security Pacific Bank – Loan/Escrow Processor

Paine, Webber, Jackson, and Curtis – Broker’s Administrative Assistant

INTERNSHIP AND CERTIFICATE IN COUNSELING California State University, Bakersfield - 2005 through 2007 – (3 years) As a Counselor, I mentored Adults and young clients through one-on-one and group sessions on the benefits of recovery from substance abuse through positive, viable alternatives to living successful, law-abiding, drug-free lives. (This program had a 90% success rate). I have completed 315 classroom hours and 255 supervised field placement hours). I have experience in working with people from all walks of life and in varying socio-economical situations.

ADMINISTRATIVE DUTIES: Assessments, Referrals, Crisis Intervention, Filing, Typing, Telecommunications, Correspondence, Insurance claims, and Office Management

HONOR ASSOCIATIONS

The National Society of Leadership and Success – Texas A&M University

Phi Theta Kappa Honor Society – St. Philips College –San Antonio, Texas

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