Giuseppe DiMeo

*** ****** ******** **

Johnston, RI 02919

603-***-****

ac7onb@r.postjobfree.com

SUMMARY: Diverse background in EDI and customer service dedicated to providing excellent customer service and making operational and procedural improvements.

EXPERIENCE:

Fashions Accessories First Greenville, RI

Senior EDI Analyst 2014 to 2018

Monitored and maintained all of the EDI systems to ensure everything was running smoothly

Setup and tested all new trading partner and made programing changes in company’s ERP system and in SQL to accommodate these new trading partners

Maintained and implemented all trading partner connections through various communication methods (i.e. AS2, FTP, VAN…)

Fallon Community Health Plan Worcester, MA

EDI Coordinator 2013

Worked with providers and trading partners to enroll them with Fallon’s provider tools and the setup and testing of electronic data submission of EDI files

RedTail Solutions Westborough, MA

EDI Technical Support Analyst 2006 to 2012

Monitored and maintained all the EDI systems to ensure everything was running smoothly as well as installing any updates to keep everything up to date

Maintained Biztalk system and made changes where necessary

Monitored all EDI file processing and perform troubleshooting on processes to resolve all transaction file issues and perform tests on same and provide support to all client issues and maintain documents for all operational procedures according to data requirements.

Analyzed all routine processes of EDI and administer all system performance and data mapping processes and prepare SQL reports on daily and weekly basis to present same to management and participate in various meetings.

Analyzed and resolved all EDI issues in processes and maintain accuracy in all inbound and outbound documents and perform troubleshoot on processes and analyze all errors.

Coordinated with EDI trading partners to resolve all production issues according to specification and maintain all transaction sets appropriately.

Prepared all documents according to required guidelines and manage all communication with customers and assist to develop all EDI applications.

Maintained and implemented all trading partner connections through various communication methods (i.e. AS2, AS3, FTP, VAN…)

Worked with ANSI X12 EDI Documents 180, 210, 211, 214, 753, 754, 810, 812, 816, 820, 824, 830, 832, 846, 850, 855, 856, 857, 860, 864, 875, 880, 940, 943, 944, 945, and 997 in versions 2000 – 5010 including VICS and UCS standards.

Commerce Hub Albany, NY

Production Technical Services Level 1 2002 to 2006

Provide support to all EDI production processes.

Analyze and resolve all EDI issues in processes and maintain accuracy in all inbound and outbound documents and perform troubleshoot on processes and analyze all errors.

Provide the customer service team with all of the information they would need to communicate all failed trading partner data to the trading partners

Maintained all errors in a tool built off a SQL database where I could then run various queries to report trends on errors and also rerun failed transactions when the condition of the failure was corrected.

CompUSA Marlborough, MA

PC Technician 2000 to 2001

Fielded phone calls for a variety of software and hardware issues from customers in multiple operating systems including Windows 9x, NT, MacOS and UNIX and walked them through resolving them

Commerce Technologies Albany, NY

EDI Coordinator 1996 to 2000

Administer all receiving and sending of all EDI documents and performs troubleshooting on all processes to resolve all content issues and map problems.

Coordinate with Third Party EDI party and new Trading Partners to set up new processes and provide optimal level of customer services.

Collaborate with trading partners and perform tests on all EDI transmissions and maintain all documents for trading partner set ups and analyze all customer requirements for processes.

Design all EDI map documents and prepare all tests data and manage all communication with trading partners and assist to produce all operational documents for all end users.

Manage all service calls and provide technological support to resolve all issues and maintain all processes to manage all inbound and outbound data.

Collaborate with all source and electronic data and assist to process all cycle data and monitor everyday production transmissions and assist in electronic data transfer within required timeframe.

Coordinate with trading partners to maintain effective EDI relationships and provide support to all internal departments and vendors.

EDUCATION: Schenectady County Community College Schenectady, NY

Computer Science

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