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Manager Customer

Location:
San Diego, California, United States
Salary:
Open to discussion
Posted:
November 13, 2018

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Resume:

Toni O. George

***** ******* ***** ***** **** #**

San Diego, CA 92128

858-***-****

ac7ols@r.postjobfree.com

Skills

Hard-working team player with great communication skills.

I shine in an office environment where my take charge, get things done, with the highest organization skills come into play. Ready to take on any task with motivation and always eager to learn when in doubt.

Motivated to re-enter the workforce and become an invaluable employee with the potential to accentuate, build upon, and grow with the right company.

Computer skills include: Microsoft Windows; Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Publisher, Peachtree, Quickbooks Pro, Sage Timberline

Experience

APRIL 2014 - NOVEMBER 2016

Green Horizons, Inc., Escondido, CA - Accounting Assistant

●Check and distribute daily incoming mail

●Receive and post A/R in Sage Timberline

●Make online daily bank deposits

●Record and post customer credit card payments

●Create, enter, post and mail customer invoices daily in Sage Timberline

●T&M Billing for commercial accounts; create, enter, post and mail customer invoices

●Percent billing for commercial accounts; create, enter, post and mail customer invoices

●Provide required lien releases on commercial accounts for A/P vendors

●Setup and maintained new residential and commercial customers in Sage Timberline

●Daily A/R collections with detailed tracking for follow-up with an 85% collection average on 30 & 60 past due accounts, 70% collection average on 90 past due accounts

●Monthly bank reconciliation for three separate accounts

●Monthly P&L reports by division, supervisor, and job

●Analyze, discuss, and implement areas of improvement for profit on potential non profit jobs and non profit jobs with supervisors monthly with 1% to 3% profit on potential non profit jobs and non profit jobs the following month

●Monthly, quarterly, and yearly corporate financials and reports with analyzation

●Work with CPA to close year end

●Worked with CPA to establish needed YE journal entries

●Worked with CPA to get amortization on all large equipment and vehicles

●Assist with payroll entry and processing when needed

●Took admin minutes, wrote up and distributed to attendees and owner. Created and maintained a system for meeting minutes for company

●Managed and maintained Microsoft Outlook Calendar for President and Owner of company

●Involved, created finale verbiage, layout, art/pictures used, organized, and designed company quarterly newsletter using Microsoft publisher

JUNE 2011 - DECEMBER 2013

CJR, Inc., Escondido - Office Manager

●Accurately enter customer, employee, and vendor information and maintain/update as needed

●Job – cost and reconcile incoming supplier invoices

●Handle basic accounting functions: A/P, A/R, billings, and payroll

●Calculate and process weekly payroll and associated reports

●Manage all job waivers and releases

●Process and submit weekly certified payrolls for multiple jobs

●Calculate and report monthly union dues

●Order and maintain all office supplies

APRIL 2008 - OCTOBER 2010

CJR, Inc., Escondido - Office Manager

●Accurately enter customer, employee, and vendor information and maintain/update as needed

●Job –cost and reconcile incoming supplier invoices

●Handle basic accounting functions: A/P, A/R, billings, and payroll

●Calculate and process weekly payroll and associated reports

●Manage all job waivers and releases

●Process and submit weekly certified payrolls for multiple jobs

●Calculate and report monthly union dues

●Order and maintain all office supplies

AUGUST 2002 - APRIL 2008

Capital Plumbing, Inc., San Diego - Co-Owner/Manager

●Manage 2 to 4 employees for local plumbing contractor

●Purchase all plumbing materials and supplies

●Accurately enter customer information as well as post payments and make changes when necessary

●Review and match-up supplier invoices

●Job-cost and reconcile incoming supplier invoices

●Draft commercial and residential proposals and customer follow-up letters

●Handle basic accounting functions: A/P, A/R, collections, and billings

●Calculate bi-weekly payroll commissions and hours

●Publish monthly and quarterly financial statements and budgets

●Manage all job waivers and lien releases

●Handle customer complaints as they arise

●Dispatch and schedule daily service calls

●Perform customer call backs to confirm quality satisfaction

2002 - 2002

Tree New Mexico, Albuquerque - Office Manager

●Worked in multi-role capacity for a non-profit tree planting and environmental education organization

●Performed customer and supplier maintenance, data entry, accounting, and upkeep and deposits

●Led the scheduling, tree adoption, and distribution of trees

●Assist in the grant application and submission process

●Coordinate tree planting events

●Maintained and updated organization website and monthly newsletter

●Supported fellow co-workers

2000 - 2002

Entertainment Publications, Albuquerque - Office Manager

●Managed and controlled daily inventor of over 100,000 books and cards, including daily shipment of products for the industry leader in 50% off customer savings

●Publish daily sales and inventory reports

●Performed customer maintenance and assisted in daily counter sales and phone orders

●Maintained and updated company hotline

Education

Scottsdale Community College, Scottsdale

Business / Communication



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