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Mental Health Manager

Harrisburg, Pennsylvania, United States
November 13, 2018

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Kimbra Wagner

**** ********** *** 717-***-****

Harrisburg, PA 17109

Personal Summary: I am an adaptive, conscientious, enthusiastic and self-motivated individual with expertise in a wide range of disciplines: including family and child/adolescent therapy in both individual and group settings. Having the ability to manage a challenging caseload has enabled me to excel at developing, establishing, and coordinating services of individuals with mental health issues, at-risk youth, and families from diverse ethno-cultural and racial backgrounds. I have a proven record of success in communicating and interacting with clients, therapists, and case managers in addition to residential and community agencies.


B.S. University of Pittsburgh 1989

oMajor: Psychology

Three years training with the Philadelphia Family Based Therapy program

Professional Experience

Diakon Lutheran Social Ministries, Family Based Therapist 4/30/18-present

-Held this position at Northwestern Human Service (below) the role is the same

YWCA of Greater Harrisburg, SSVF Case Manager 7/2017-4/27/18

-Intensively assist low income Veterans and their families to prevent homelessness and /or rapidly obtain stable permanent housing.

-Provides assistance in overcoming barriers to permanent housing and develop supportive services to assist in long-term housing stability.

-Works intensively with community Veteran’s services programs and attends outreaches and continuity of care meetings.

-Maintains strict computer reporting regarding all families served and financial assistance obtained.

Northwestern Human Services, Family Based Therapist/Case Worker 9/2014-7/2017

Advocate for and provide concrete goods and services that are directly related to the family’s goals, while teaching the family to meet these needs on their own

Assess safety, structure the environment, and use clinical strategies designed to promote safety

Assume responsibility for motivating families and employ motivation enhancement strategies

Collaborate and advocate with formal and informal community resources and systems, while teaching the family to advocate for themselves

Collaborate with family members and referents in developing intervention goals and service plans

Conduct comprehensive, strength-based and behavior focused assessments

Develop and maintain a positive, collegial working relationship with family members

Participate in weekly team consultation meetings and staff trainings

Provide a wide range of clinical, concrete and advocacy services to family members that are consistent with the family’s values, learning styles, lifestyle, circumstances and culture

Provide back-up support for other therapists as needed

Provide services, primarily in client homes

Schedule and complete client intake sessions within 24 hours of referral

Schedule sessions at times that are convenient for families, and when problems are likely to occur

Serve high-risk families, including those whose children are at substantial risk of placement or who are in placement and cannot be reunited without in-home services

Utilize research-based, cognitive/behavioral strategies to facilitate behavior change

Dauphin County House Authority, Family Self-Sufficiency Coordinator 1999-2014

Assisted clients with all that was needed to enable them to be free of all government assistance and become self-sufficient

Completed client treatment plans, goals and actions steps

Enrolled clients in training programs or furthering their education to obtain profitable employment

Enrolled Section-8 clients in a savings account program in hopes of being able to purchase a home

Dauphin County Children and Youth, Protective Services Caseworker 1989-1999

Assessed the safety of homes, provided parenting skills education and referrals for community services

Completed necessary court documents and attended hearings

Investigated child abuse allegations

Provided services in the home to families that were at risk of their child removed

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