JASEN PETER NAIDOO
Kwa-Zulu Natal, Durban, Pinetown
ac7of1@r.postjobfree.com LinkedIn Profile - Jasen Peter Naidoo 084-***-**** SUMMARY
Accomplished Operations Manager offering 30 years of experience in the freight industry, through building and maintaining client relationships, as a highly skilled and successful professional, with extensive career experience in facility operations, maintenance and productivity, I possess a range of knowledge and experience that will allow me to contribute toward the success of your company. My expertise lies in successfully developing and implementing strategic processes, forward-thinking procedures, and optimal staff deployments to maximize operational productivity and efficiency. Additionally, my established success supervising and mentoring teams, positions me to make a significant contribution to your organization.
PROFFESSIONAL EXPERIENCE
2008 – 2018
Operations Manager
DSV GLOBAL TRANSPORT AND LOGISTICS (Change of name from UTI ) Duties:
Implementing strategic operational initiatives to propel the achievement of corporate goals and objectives.
Planning and executing of government projects such as; Delivering of Department of Basic Education Workbooks and UNISA assignments.
Planning and executing of Ecommerce Projects, Delivering of Woolworths Online Deliveries 7 Days a Week.
Managing of the Automotive Parts Distribution including; Volkswagen, Audi, Jaguar, Landrover, Hyundai, Kia, Opel and Isuzu.
Maximised driver time and efficiency by revamping delivery schedules and workloads.
Managing resource allocation effectively.
Directing all aspects of staff management training, and coaching to encourage progressive professional development.
Support proactive and reactive customer retention teams.
Coach, mentor and train supervisors, team leaders and new employees.
Worked with sales daily to provide the best support for our customers.
Responsible for productivity reporting.
Annual Staff Reviews.
Kept overtime expenses significantly under budget while maintaining objectives 2
1994-2007
International Operations Supervisor Customer Service Representative UTI (Change of name from Sun Couriers)
Duties:
Overseeing the day to day Running of the International Operations.
Maintained daily operational processes and procedures.
Assisting customers with quotations, queries and collections.
Submitting of time sheets.
Trained and mentored new employees.
Worked with sales daily to provide the best support for our customers.
Responsible for productivity reporting.
Annual Staff Reviews.
Kept overtime expenses significantly under budget while maintaining objectives. 1988-1993
Customer Service Representative
SUN COURIERS
Duties:
Assisting customers with collection requests.
Assisting with customer queries.
Assisting Operations- Sorting and Distributing of Freight. EDUCATION
1982-1986
Senior Certificate
BRINDHAVEN SECONDARY SCHOOL
SUBJECTS:
English
Afrikaans
Mathematics
Biology
Geography
Technical Drawing
3
KEY SKILLS
Operational Excellence
Relationship Building
Process improvement
Customer & Staff Relations
Resource and staff allocation
Team Leadership
Strategic Planning
Project Management
Proficient in Microsoft programs
Successfully completed IR training
PERSONAL INFORMATION
Sex: Male
Nationality: South African
Driver’s License: Code 10
Marital Status: Married
Identity No. : 680**********