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Operations Manager

Location:
Durban, KwaZulu-Natal, South Africa
Salary:
R15000
Posted:
November 13, 2018

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Resume:

JASEN PETER NAIDOO

Kwa-Zulu Natal, Durban, Pinetown

ac7of1@r.postjobfree.com LinkedIn Profile - Jasen Peter Naidoo 084-***-**** SUMMARY

Accomplished Operations Manager offering 30 years of experience in the freight industry, through building and maintaining client relationships, as a highly skilled and successful professional, with extensive career experience in facility operations, maintenance and productivity, I possess a range of knowledge and experience that will allow me to contribute toward the success of your company. My expertise lies in successfully developing and implementing strategic processes, forward-thinking procedures, and optimal staff deployments to maximize operational productivity and efficiency. Additionally, my established success supervising and mentoring teams, positions me to make a significant contribution to your organization.

PROFFESSIONAL EXPERIENCE

2008 – 2018

Operations Manager

DSV GLOBAL TRANSPORT AND LOGISTICS (Change of name from UTI ) Duties:

Implementing strategic operational initiatives to propel the achievement of corporate goals and objectives.

Planning and executing of government projects such as; Delivering of Department of Basic Education Workbooks and UNISA assignments.

Planning and executing of Ecommerce Projects, Delivering of Woolworths Online Deliveries 7 Days a Week.

Managing of the Automotive Parts Distribution including; Volkswagen, Audi, Jaguar, Landrover, Hyundai, Kia, Opel and Isuzu.

Maximised driver time and efficiency by revamping delivery schedules and workloads.

Managing resource allocation effectively.

Directing all aspects of staff management training, and coaching to encourage progressive professional development.

Support proactive and reactive customer retention teams.

Coach, mentor and train supervisors, team leaders and new employees.

Worked with sales daily to provide the best support for our customers.

Responsible for productivity reporting.

Annual Staff Reviews.

Kept overtime expenses significantly under budget while maintaining objectives 2

1994-2007

International Operations Supervisor Customer Service Representative UTI (Change of name from Sun Couriers)

Duties:

Overseeing the day to day Running of the International Operations.

Maintained daily operational processes and procedures.

Assisting customers with quotations, queries and collections.

Submitting of time sheets.

Trained and mentored new employees.

Worked with sales daily to provide the best support for our customers.

Responsible for productivity reporting.

Annual Staff Reviews.

Kept overtime expenses significantly under budget while maintaining objectives. 1988-1993

Customer Service Representative

SUN COURIERS

Duties:

Assisting customers with collection requests.

Assisting with customer queries.

Assisting Operations- Sorting and Distributing of Freight. EDUCATION

1982-1986

Senior Certificate

BRINDHAVEN SECONDARY SCHOOL

SUBJECTS:

English

Afrikaans

Mathematics

Biology

Geography

Technical Drawing

3

KEY SKILLS

Operational Excellence

Relationship Building

Process improvement

Customer & Staff Relations

Resource and staff allocation

Team Leadership

Strategic Planning

Project Management

Proficient in Microsoft programs

Successfully completed IR training

PERSONAL INFORMATION

Sex: Male

Nationality: South African

Driver’s License: Code 10

Marital Status: Married

Identity No. : 680**********



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